Where the Concord Social Security office is located

The Social Security Administration office serving Concord, New Hampshire is at 10 Industrial Park Drive, Concord, NH 03301. This is the main office for the Concord area and handles in-person visits for document review, account questions, and services that require face-to-face interaction.

The office is located in an industrial park setting just outside downtown Concord. If you are driving, there is parking available on-site. Public transportation options are limited in this area, so most people drive or arrange a ride.

Hours and how to contact the office

The Concord office is open Monday through Friday, 9 a.m. to 4 p.m., closed on federal holidays. Hours can change seasonally or due to staffing, so calling ahead before you go is a practical step.

You can reach the office by phone at 1-800-772-1213, which is the national Social Security number. This line handles general questions, account issues, and can direct you to the Concord location specifically. Wait times are typically shorter early in the morning or mid-week.

You can also visit ssa.gov to create or log into your my Social Security account online. Many routine tasks — checking your earnings record, requesting a replacement card, or viewing your statement — can be done without visiting the office.

Key Takeaways

  • The Concord Social Security office is at 10 Industrial Park Drive, Concord, NH 03301, and is open Monday through Friday from 9 a.m. to 4 p.m.
  • Call 1-800-772-1213 to reach the office or ask questions before making the trip.
  • Many tasks can be completed online through your my Social Security account without visiting in person.
  • Bring a photo ID and any documents related to your reason for visiting, such as a birth certificate or marriage certificate.
  • Arrive early or call ahead, as wait times can be long during peak hours.

What to bring when you visit in person

If you are going to the office to handle a specific matter, bring documents that support your request. For a replacement Social Security card, bring your original birth certificate or a certified copy, a photo ID, and proof of citizenship if you were not born in the United States. For name changes due to marriage or court order, bring the legal document (marriage certificate or court order) and your photo ID.

If you are there to discuss your account, earnings record, or benefit questions, bring your Social Security number and any correspondence you have received from Social Security. Having these items ready speeds up the process and reduces back-and-forth.

When you might need to visit versus handling it by phone or online

Many people can resolve their issue without going to the office. If you need a replacement card, you can order one online through my Social Security if you have a verified account. If you have questions about your benefits or earnings, the phone line can often answer them. If you need to report a change in your situation — such as a name change, address change, or work status — you can do this by phone or online.

You should visit in person if you need to provide original documents that cannot be mailed, if you are applying for benefits for the first time and Social Security asks you to come in, or if you have a complex situation that requires a face-to-face conversation with a representative. The office staff can also help if you are having trouble with your online account or need assistance understanding your options.

Parking and accessibility

The Industrial Park Drive location has parking available in the lot. The building is accessible to people with mobility limitations, with accessible parking spaces near the entrance and an elevator inside. If you have questions about accessibility or need special accommodations, call ahead at 1-800-772-1213 to let the office know.

If you cannot drive or arrange transportation, ask whether your issue can be handled by phone or online first. The national line can often resolve matters without a visit, and staff can mail forms or documents to you if needed.

What to expect when you arrive

When you walk in, you will check in at the front desk and receive a number. Wait times vary depending on the day and time — early morning and mid-week are usually less busy. Bring something to read or work on, as waits can range from 15 minutes to over an hour during peak times.

A representative will call your number and take you to a window or office. Explain what you need, provide your documents, and answer any questions they ask. Most routine matters are handled in one visit, though some complex cases may require follow-up by mail or phone.

Frequently Asked Questions

Do I need an appointment to visit the Concord office?

No appointment is required. You can walk in during business hours and check in at the front desk. However, you can call 1-800-772-1213 to ask about current wait times or to schedule a phone appointment if you prefer not to visit in person.

Can I handle my Social Security matter online instead of visiting?

Many matters can be handled online through my Social Security at ssa.gov. You can order a replacement card, check your earnings record, view your benefit statement, and report certain changes to your account. If you cannot create an online account or your issue is not available online, call the national number or visit the office.

What if I cannot visit during regular business hours?

The office is open Monday through Friday, 9 a.m. to 4 p.m. only. If you cannot visit during these hours, use the online my Social Security account or call 1-800-772-1213. The phone line is available during the same hours, but you can leave a message and a representative will call you back.

What documents do I need to replace my Social Security card?

You need your original birth certificate or a certified copy, a photo ID, and proof of citizenship if you were not born in the United States. You can also order a replacement card online through my Social Security if you have a verified account and do not need to change your name.

How long does it take to get a replacement Social Security card?

If you apply in person at the Concord office, the card is typically mailed to you within 7 to 10 business days. If you order online, it takes about the same time. Expedited service is not available, but you can ask the office staff for an interim document if you need proof of your number before the card arrives.