Where the Clarksville Social Security Office Is Located

The Social Security Administration office serving Clarksville is at 2410 Wilma Rudolph Boulevard, Clarksville, TN 37040. This is the main walk-in location for Montgomery County residents. The office handles in-person visits for document submission, interviews, and questions about Social Security benefits.

The building is in central Clarksville, near the intersection with Ashland City Road. Parking is available on-site. If you are using public transportation, check the Montgomery County transit website for bus routes that serve this address.

Hours and How to Contact the Office

The Clarksville office is open Monday through Friday, 9 a.m. to 4 p.m., closed on federal holidays. Hours can change without notice, so call ahead before making the trip.

Phone the office directly at (931) 645-7005. Wait times are typically shorter early in the week and early in the day. If you cannot reach a live person, you can also call the national Social Security line at 1-800-772-1213 (TTY 1-800-325-0778) to reach a representative who can answer questions or schedule an appointment at the Clarksville location.

You can also visit ssa.gov to create a my Social Security account online, which lets you view your earnings record, check benefit status, and request a replacement Social Security card without visiting the office.

What to Bring for Common Visits

Social Security requires original or certified documents to verify your identity and age. Bring your Social Security card or a document showing your Social Security number, a photo ID (driver's license, passport, or state ID), and your birth certificate. If you do not have these, bring whatever identification you do have — the office can advise what else is needed.

For benefit-related visits, bring any paperwork the office sent you, recent pay stubs or tax returns if discussing work history, and medical records if you are applying for disability benefits. If someone else is handling your case, bring a signed power of attorney document.

Bring a list of questions written down. Office staff can answer questions about your specific account, but they cannot provide legal or financial advice.

When You Can Handle Things Without Visiting

Many transactions do not require a trip to Clarksville. You can request a replacement Social Security card, check your benefit status, report a change of address, and view your earnings record through your my Social Security account at ssa.gov. Creating an account takes about 10 minutes and requires a valid email address.

You can also handle some matters by phone. Call 1-800-772-1213 to report a death, request a benefit verification letter, ask about Medicare enrollment, or report a change in your work or living situation. Have your Social Security number and date of birth ready.

If you need to submit documents by mail instead of in person, you can mail them to the Clarksville office at the address above. Include a cover letter with your name, Social Security number, and what you are submitting. Keep copies for your records.

Making an Appointment

You do not need an appointment to visit the Clarksville office, but making one can reduce your wait time. Call (931) 645-7005 or use the national line at 1-800-772-1213 to schedule. Tell the representative what you need help with so staff can prepare your file before you arrive.

Walk-ins are accepted during business hours, but you may wait 30 minutes to an hour depending on how busy the office is. If you have a complex case or need to submit many documents, an appointment is worth the call.

Key Takeaways

  • The Clarksville Social Security office is at 2410 Wilma Rudolph Boulevard and is open Monday through Friday, 9 a.m. to 4 p.m.
  • Call (931) 645-7005 to reach the Clarksville office directly or 1-800-772-1213 for the national line.
  • Bring your Social Security card or number, photo ID, and birth certificate for any in-person visit.
  • Many tasks — replacing your card, checking benefits, updating your address — can be done online through my Social Security or by phone without visiting the office.
  • Appointments are not required but can reduce wait time; call ahead to schedule.

What Happens If the Office Is Closed or Too Busy

If the Clarksville office is closed or you cannot get through by phone, the national Social Security line at 1-800-772-1213 can handle most requests and can schedule you at the Clarksville location for a later date. This line is open Monday through Friday, 7 a.m. to 7 p.m.

For urgent matters — such as reporting a death, a lost Social Security card needed for employment, or a change that affects your benefits — call the national line. Representatives can often resolve issues over the phone or expedite your appointment.

If you need help understanding your options or have questions about which benefits you may be able to receive, the national line can also connect you with a representative who can explain your situation and next steps.

Frequently Asked Questions

Can I replace my Social Security card at the Clarksville office?

Yes. Bring your photo ID and birth certificate. The office can issue a replacement card on the spot or mail it to you within two weeks. You can also request a replacement card online through my Social Security without visiting the office.

Do I need an appointment or can I just walk in?

Walk-ins are welcome, but you may wait 30 minutes to an hour. Calling (931) 645-7005 to schedule an appointment can reduce your wait time, especially if your case is complex or you need to submit many documents.

What if I cannot visit during business hours?

Many tasks can be handled online through my Social Security or by calling 1-800-772-1213. If you need an in-person visit, call to schedule an appointment and explain your situation — the office may be able to accommodate you outside standard hours for certain cases.

How long does it take to get a decision on a benefits claim?

Processing time varies by the type of claim. Retirement and survivor benefits typically take two to four weeks. Disability claims can take three to six months or longer. The Clarksville office can tell you the status of your specific claim if you call or visit with your Social Security number.

Can someone else go to the office on my behalf?

Yes, if you give them a signed power of attorney or a signed letter authorizing them to act for you. They will also need to show their own photo ID. Bring the authorization document with you or have the person bring it when they visit.