The Bend Social Security office location and hours

The Social Security Administration office serving Bend is located at 1645 NE 3rd Street, Bend, OR 97701. This is a full-service office where you can handle most Social Security matters in person.

Hours are Monday through Friday, 9 a.m. to 4 p.m., closed on federal holidays. The office does not take walk-ins for most services — you will need an appointment. You can schedule one by calling 1-800-772-1213 (TTY 1-800-325-0778) or by visiting ssa.gov and using their online appointment system.

Wait times at the Bend office vary by season and service type. If you call during business hours, staff can tell you current wait times for in-person appointments and may offer phone or video appointment options instead, which are often faster.

Key Takeaways

  • The Bend Social Security office is at 1645 NE 3rd Street and requires an appointment; call 1-800-772-1213 to schedule one.
  • You can handle retirement, disability, survivor benefits, and Medicare enrollment at this office, but some tasks can be done by phone or online without visiting.
  • Bring a photo ID, proof of citizenship or legal residency, and any documents related to your specific request when you visit.
  • If you cannot reach the Bend office by phone, you can visit ssa.gov to create a my Social Security account and handle many tasks online.

What you can do at the Bend office

The Bend office handles the full range of Social Security services. This includes filing for retirement benefits, applying for disability or survivor benefits, replacing a Social Security card, updating your name or address, and enrolling in Medicare Part B.

Not every task requires an in-person visit. You can file for retirement benefits online at ssa.gov, request a replacement card by mail, and handle address changes through your my Social Security account. The office staff can tell you during your appointment call which services you could have completed remotely, which saves you a trip.

If you need an interpreter, call ahead when scheduling your appointment so the office can arrange one. The Bend office can provide interpreters for many languages, though availability varies.

Documents to bring to your appointment

Bring a photo ID (driver's license, passport, or state ID card). You will also need proof of citizenship or legal residency — a birth certificate, passport, or naturalization papers work for this. If you were born outside the United States, bring your immigration documents as well.

Bring any documents specific to your reason for visiting. If you are filing for retirement, bring recent pay stubs and tax returns. If you are applying for disability, bring medical records and a list of doctors who have treated you. If you are replacing a card, you may not need additional documents beyond your ID.

If you are unsure what to bring, ask when you schedule your appointment. The office staff can tell you exactly what documents matter for your situation.

Alternatives to visiting in person

The my Social Security account at ssa.gov lets you view your earnings record, estimate your retirement benefits, change your address, and request a replacement card without calling or visiting. Creating an account takes about 10 minutes and requires a valid email address.

You can also handle many matters by phone. Call 1-800-772-1213 during business hours to ask questions, report a change, or request forms. The phone line is often faster than scheduling an in-person appointment, especially for simple tasks like address changes or requesting a benefit verification letter.

Video appointments are available in some cases. When you call to schedule, ask whether a video appointment is an option for your situation. This can reduce wait time and lets you stay home.

If you cannot reach the office by phone

The national Social Security phone line (1-800-772-1213) serves the Bend office, so you are not calling a local number. If you get a busy signal or long hold time, try calling early in the morning or late in the afternoon, when call volume is lower. Tuesday through Thursday are typically busier than Monday or Friday.

If you have hearing loss, use the TTY line at 1-800-325-0778. If you need an interpreter for a language other than English, call the main line and ask for interpreter services.

You can also visit ssa.gov and use the online services there without calling. The website lets you create an account, view your record, and request certain documents without speaking to anyone.

Medicare enrollment at the Bend office

If you are turning 65 or becoming may be able to access for Medicare through disability, you can enroll at the Bend office. You can also enroll online at medicare.gov or by calling Medicare directly at 1-800-633-4227.

Enrolling at the Social Security office is not faster than enrolling online or by phone, so unless you are already visiting for another reason, the other routes are usually simpler. However, if you have questions about your coverage options, the office staff can walk you through them during your appointment.

Frequently Asked Questions

Do I need an appointment, or can I just walk in?

You need an appointment. The Bend office does not accept walk-ins for most services. Call 1-800-772-1213 to schedule one, or use the online appointment system at ssa.gov. Appointments are usually available within one to three weeks.

What if I miss my appointment?

Call the office as soon as you know you cannot make it. The number is 1-800-772-1213. Rescheduling is usually quick. If you miss an appointment without calling, you may have to wait longer for the next available slot.

Can I bring someone with me to my appointment?

Yes. You can bring a family member, friend, or representative. If you want a lawyer or accredited representative to represent you in a disability case, they must be authorized by Social Security. You can find a list of accredited representatives at ssa.gov.

How long does an appointment usually take?

Most appointments take 15 to 30 minutes, depending on what you are doing. Disability applications and complex cases may take longer. The office will give you an estimate when you schedule.

What if I need help with a disability appeal?

The Bend office can answer questions about the appeal process, but they do not handle appeals directly. Appeals go to a different part of Social Security. You can file an appeal online at ssa.gov, by mail, or by phone. Many people hire a lawyer or accredited representative to help with appeals.