Where the Alexandria Social Security Office Is Located

The Social Security Administration office serving Alexandria is at 6 King Street, Alexandria, VA 22314. This is a full-service office that handles retirement, disability, and survivor benefit matters in person. The building is in Old Town Alexandria, near the Braddock Road Metro station on the Yellow and Blue lines.

This office processes new claims, handles replacement documents like Social Security cards, and manages benefit changes. You do not need an appointment for most services, though wait times vary by time of day and day of week. Mornings early in the week typically have shorter lines than afternoons or Fridays.

Key Takeaways

  • The Alexandria office is at 6 King Street and serves residents of Alexandria and surrounding areas with in-person Social Security services.
  • You can walk in without an appointment, but you will wait longer during peak hours — early mornings on weekdays are usually faster.
  • The office handles new claims, card replacements, benefit changes, and questions about your account in person.
  • If you cannot visit in person, you can handle many tasks by phone at 1-800-772-1213 or online at ssa.gov without leaving home.
  • Bring a photo ID and your Social Security card (or a record of your number) to any in-person visit.

Hours and How to Get There

The Alexandria office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on federal holidays. It does not open on weekends. If you are using public transit, the Braddock Road Metro station (Yellow and Blue lines) is about a 10-minute walk. Street parking is available on King Street and nearby blocks, though it fills during business hours.

If you arrive after 3:30 p.m., staff may not accept new walk-ins because they need time to process cases before closing. Call ahead at 1-800-772-1213 if you want to confirm the current wait time or ask whether you need to bring specific documents for your visit.

What You Can Do at This Office

The Alexandria office handles the full range of Social Security services. You can file a new claim for retirement, disability, or survivor benefits in person. You can also request a replacement Social Security card if yours is lost, stolen, or damaged. The office processes name changes, address updates, and changes to direct deposit information.

If you have questions about your benefit amount, your payment schedule, or your account status, staff can look up your record and answer them on the spot. You can also report a change in your work status or income if you are receiving benefits and need to update your account. The office does not handle Medicare enrollment directly, but staff can answer basic questions and refer you to the right Medicare office if needed.

What to Bring to Your Visit

Bring a photo ID — a driver's license, passport, or state ID card — and your Social Security card or a record of your number. If you are filing a new claim, bring proof of age (birth certificate or passport), proof of citizenship or legal residency (passport, naturalization papers, or green card), and proof of income if you are still working.

If you are applying for disability benefits, bring medical records from your doctors, a list of medications you take, and dates of any hospital stays or surgeries. If you are applying as a survivor, bring the death certificate of the person whose record you are using, your birth certificate, and proof of any marriage or divorce. The office staff can tell you exactly what you need before you file, so calling ahead saves a trip back.

When to Use the Phone or Website Instead

You do not have to visit the office in person for many tasks. You can check your benefit amount, view your payment history, and change your address or direct deposit online at ssa.gov if you create a my Social Security account. You can also call 1-800-772-1213 to ask questions, report a change, or request a replacement card by mail.

The phone line is open Monday through Friday, 7 a.m. to 7 p.m. Wait times are often shorter early in the morning or late in the afternoon. If you are deaf or hard of hearing, call the TTY number at 1-800-325-0778. You can also visit ssa.gov to find forms, read about programs, and schedule an appointment if you prefer to visit at a set time rather than walk in.

How to Schedule an Appointment

You can schedule an in-person appointment online at ssa.gov or by calling 1-800-772-1213. Scheduling an appointment means you will not wait in line, though you may still wait a few minutes past your scheduled time. Appointments are useful if you have a complex case, need to bring many documents, or have mobility issues that make standing difficult.

To schedule online, go to ssa.gov, click "Schedule an Appointment," and select the Alexandria office. You will choose the type of service you need and pick a date and time that works for you. The system will confirm your appointment and send you a reminder. If your plans change, you can cancel or reschedule through the same system.

If You Have Questions Before You Visit

Call 1-800-772-1213 before you go to the office if you want to know what documents to bring, whether your case requires an in-person visit, or what the current wait time is. You can also email questions through your my Social Security account if you have one set up. The Social Security Administration website at ssa.gov has detailed guides for each type of claim and benefit, searchable by topic.

If you need help in a language other than English, the Alexandria office has interpreters available. Call ahead to request one so staff can arrange it before you arrive. The office also has a public computer available if you need to create a my Social Security account or look up information while you are there.

Frequently Asked Questions

Do I need an appointment to visit the Alexandria office?

No, you can walk in during business hours without an appointment. However, scheduling one online or by phone means you will not wait in line. Walk-ins are served on a first-come, first-served basis, and wait times vary by time of day and day of week.

What if I cannot visit in person?

You can handle many tasks by phone at 1-800-772-1213 or online at ssa.gov. You can file a claim, change your address, update direct deposit, and request a replacement card without visiting the office. Some complex cases may still require an in-person visit, but staff can tell you over the phone whether yours does.

How long does it take to get a replacement Social Security card?

If you request one in person at the Alexandria office, you will receive it by mail within 7 to 10 business days. If you request one online through my Social Security, it takes the same amount of time. You cannot pick up a card at the office — it is always mailed to your address on file.

What if I need an interpreter?

The Alexandria office has interpreters available for many languages. Call 1-800-772-1213 at least a few days before your visit and tell them what language you need. They will arrange an interpreter so one is present when you arrive.

Can I file for benefits online instead of visiting the office?

You can start a retirement or survivor benefit claim online at ssa.gov and complete it without visiting the office. Disability claims require more documentation and often need an in-person or phone interview, but you can start the process online and finish by phone or in person.