You can replace a missing Social Security card by visiting your local Social Security office, mailing in Form SS-5, or using the online replacement tool if you meet certain conditions.

The fastest route depends on your state and whether you have an ID. If you live in a state that offers online replacement through the Social Security Administration's website, you can request a new card without leaving home — the card arrives by mail in 7 to 10 business days. If you cannot use the online tool, you can walk into any Social Security office with proof of identity and citizenship, and they will process your request on the spot. Mailing in Form SS-5 takes longer (typically two to three weeks) but works if you prefer not to visit an office.

You do not need your original card to get a replacement. Social Security keeps your record on file, and a replacement card has the same number as the one you lost. There is no fee for a replacement card.

Key Takeaways

  • Online replacement through ssa.gov is the fastest option in most states and takes 7 to 10 business days if you have a state ID or driver's license.
  • Visiting a Social Security office in person requires proof of identity and citizenship but processes immediately, though you receive the card by mail.
  • Mailing Form SS-5 to your local Social Security office works everywhere but takes two to three weeks.
  • You need either a state ID, driver's license, passport, or birth certificate plus one additional document proving your identity to replace your card.
  • Your replacement card will have the same nine-digit number as your original card.

Using the Online Replacement Tool

The Social Security Administration offers online card replacement at ssa.gov for people who meet specific requirements. You must be at least 18 years old, have a valid state-issued ID or driver's license, and be a U.S. citizen. You also cannot have changed your name since your card was issued unless you have a court order or marriage certificate to document the change.

To use the online tool, go to ssa.gov, select "Replace your Social Security card," and follow the prompts. You will need to verify your identity using information from your state ID or driver's license. The system will ask for your name, date of birth, Social Security number, and address. Once approved, your replacement card ships to the address on file and arrives within 7 to 10 business days.

If you do not meet the requirements for online replacement — for example, if you are under 18, not a U.S. citizen, or have changed your name — you will need to use one of the other methods.

Visiting a Social Security Office in Person

Walking into a Social Security office is often the fastest way to start the replacement process, though you still receive the card by mail. Bring one document proving your identity (state ID, driver's license, passport, or birth certificate) and one document proving your citizenship (passport, birth certificate, or naturalization papers). If you have changed your name, bring the court order or marriage certificate showing the change.

You do not need an appointment at most offices, but calling ahead to check wait times is worth doing. Ask for Form SS-5 when you arrive, or bring it completed. The staff will verify your information, take your documents, and submit your request. You will receive a receipt showing your case number. Your new card arrives by mail in one to two weeks.

If you cannot visit an office because of disability or transportation, you can call Social Security at 1-800-772-1213 and ask about a home visit or telephone interview. This option is available but not automatic — you have to request it.

Mailing in Form SS-5

Form SS-5 is the official application for a replacement Social Security card. You can download it from ssa.gov or request it by phone at 1-800-772-1213. Fill out the form completely, including your name, date of birth, Social Security number, and current address.

Attach copies (not originals) of documents proving your identity and citizenship. Acceptable identity documents include a state ID, driver's license, passport, or birth certificate. For citizenship, use a passport, birth certificate, or naturalization certificate. If you have changed your name, include a copy of the court order or marriage certificate.

Mail the completed form and copies to your local Social Security office. You can find the address at ssa.gov by entering your zip code. Processing takes two to three weeks. You will not receive a receipt or tracking number, so keep a copy of everything you send. If you do not receive your card within four weeks, call 1-800-772-1213 with your case details.

What Documents You Need

Social Security requires proof of identity and proof of citizenship. You do not need both documents to be the same — for example, you can use a state ID for identity and a birth certificate for citizenship.

For identity, Social Security accepts a state-issued ID, driver's license, passport, or birth certificate. For citizenship, use a U.S. passport, birth certificate issued in the United States, or naturalization certificate. If you were born outside the U.S. and are not a citizen, you will need a visa or other immigration document showing your status.

If you have changed your name since your card was issued, bring the legal document showing the change: a marriage certificate, divorce decree, or court order. Without this document, Social Security cannot issue a card in your new name.

If Your Card Was Stolen or Used Fraudulently

If someone stole your card or you suspect it has been used fraudulently, replace it through one of the methods above, but also take additional steps to protect yourself. Contact the three major credit bureaus — Equifax, Experian, and TransUnion — and ask them to place a fraud alert on your credit file. This makes it harder for someone to open accounts in your name.

You can also file a report with the Federal Trade Commission at identitytheft.gov. This creates an official record of the theft and gives you a recovery plan. If you see fraudulent accounts or charges, dispute them with the creditor or credit bureau directly.

Getting a replacement card does not automatically stop fraud that has already happened. The new card has the same number as the old one, so someone who has your number can still try to use it. Monitoring your credit report and addressing fraudulent accounts is separate from replacing the card itself.

Replacing a Card for a Child or Dependent

If you need a replacement card for a child or someone you have guardianship over, you can apply on their behalf. You will need to provide proof of your relationship to the child (birth certificate, adoption papers, or guardianship order) along with the child's proof of identity and citizenship.

For a child under 18, you can use the online tool if you have a state ID or driver's license and the child has a state ID. Otherwise, visit an office or mail in Form SS-5 with the required documents. The process is the same as for an adult, except you are signing on behalf of the child.

Frequently Asked Questions

How long does it take to get a replacement card?

Online replacement takes 7 to 10 business days. Visiting an office in person starts the process immediately, but the card arrives by mail in 1 to 2 weeks. Mailing in Form SS-5 takes 2 to 3 weeks. If you do not receive your card within 4 weeks of applying, contact Social Security at 1-800-772-1213.

Can I get a temporary card while I wait for the replacement?

Social Security does not issue temporary cards. If you need proof of your Social Security number before the card arrives, you can print a benefit verification letter from ssa.gov or call 1-800-772-1213 to request one by mail. Some employers and banks accept this letter as proof.

What if I do not have a birth certificate or state ID?

You can use other documents to prove identity and citizenship. A passport works for both. If you have neither, contact your local Social Security office to discuss what documents you can provide. They may accept school records, medical records, or other documents depending on your situation.

Do I need to report my missing card to the police?

You do not have to report it to police, but you should if you believe it was stolen or used fraudulently. A police report creates an official record that can help if someone opens accounts in your name. File the report with your local police department and keep a copy for your records.

Will my replacement card have a different number?

No. Your replacement card has the same nine-digit number as your original card. Social Security does not issue new numbers for replacements. The number stays with you for life.