What the International Social Security Association does
The International Social Security Association (ISSA) is not a government agency that pays benefits. It is a professional organization made up of social security administrators, researchers, and officials from more than 150 countries. ISSA does not run Social Security itself — the U.S. Social Security Administration does that — but ISSA helps different countries' social security systems talk to each other and share information about workers who have lived in multiple countries.
If you have worked in the United States and also in another country, or if you have lived abroad for extended periods, ISSA's work affects how your U.S. Social Security record is built and how benefits are calculated. Understanding what ISSA does helps explain why Social Security sometimes needs information from other governments and why your work history abroad might matter to your U.S. benefits.
Key Takeaways
- ISSA is a membership organization of social security agencies worldwide, not a U.S. government body, and it does not process your benefits or determine may be able to access.
- The U.S. Social Security Administration uses ISSA's coordination agreements to recognize work you did in other countries toward your U.S. benefit record.
- Work credits earned abroad may count toward U.S. Social Security retirement, disability, and survivor benefits under bilateral agreements between countries.
- If you worked in multiple countries, you may be may have access to to benefits from more than one country, and ISSA helps those systems coordinate payments.
- You report your work history to the Social Security Administration directly; you do not contact ISSA yourself.
How ISSA helps coordinate benefits across countries
When you work in more than one country, each country's social security system normally keeps its own record of your contributions. The problem is that most countries require a minimum number of work credits or contribution years before you can receive a pension — and if your work is split between two countries, you might not meet either country's minimum on its own.
ISSA helps solve this by facilitating totalization agreements — formal treaties between the U.S. and other countries that allow work credits from both countries to be added together. Under these agreements, the U.S. Social Security Administration can count work you did abroad toward your U.S. benefit, and foreign social security systems can count U.S. work toward their pensions. This means you may reach the minimum requirement in one or both countries when you could not have done so alone.
ISSA does not negotiate these agreements itself — that is done by the U.S. State Department and the Social Security Administration — but ISSA provides research, best practices, and a forum where countries can learn how other nations handle these situations. ISSA also publishes guidelines that help member countries apply their agreements consistently.
Which countries have totalization agreements with the United States
The U.S. has totalization agreements with more than 30 countries, including Canada, the United Kingdom, France, Germany, Italy, Spain, Japan, South Korea, Chile, and Australia. The list changes as new agreements are negotiated. If you worked in a country that has an agreement with the U.S., your work there may count toward your U.S. Social Security benefit.
If you worked in a country that does not have an agreement with the U.S., that work generally does not count toward U.S. Social Security. However, you may still be may have access to to a pension from that country's social security system based on your work there alone. You would need to contact that country's social security agency directly to learn about your options.
The Social Security Administration maintains a current list of countries with totalization agreements on its website. Before you assume your work abroad counts, check that list or call Social Security to confirm whether your country of employment has an agreement in place.
How to report work history from other countries
You do not contact ISSA to report your work abroad. Instead, you report your complete work history — including any employment outside the United States — directly to the Social Security Administration when you apply for benefits or when you contact Social Security to update your record.
When you apply for retirement, disability, or survivor benefits, Social Security will ask about any work you did outside the U.S. Be prepared to provide the country where you worked, the dates of employment, and the name of your employer if you remember it. You may also need to provide documentation such as tax records, employment letters, or social security statements from the other country.
Social Security will then contact the other country's social security agency — using channels that ISSA helped establish — to verify your work record and obtain official documentation. This process can take several weeks or months, so report your work history as early as possible, ideally before you apply for benefits.
What happens when multiple countries owe you benefits
If you have worked in the U.S. and in one or more countries with totalization agreements, you may be may have access to to pensions from multiple countries. Each country calculates and pays its own benefit based on your work there and the rules of that country's system. You do not receive a single combined payment; instead, each country sends you a separate benefit check or direct deposit.
The totalization agreement ensures that each country counts your work fairly. For example, if you worked 10 years in the U.S. and 5 years in Canada, the U.S. counts all 15 years when deciding whether you meet the minimum requirement for a U.S. benefit, and Canada does the same for its benefit. Without the agreement, you might not may have access to for either country's pension on your own.
Some countries reduce your benefit if you also receive a pension from another country — this is called a reduction clause — so your total benefit from both countries may be less than the sum of the two individual amounts. The specifics depend on which countries are involved and the terms of their agreement. Social Security can explain how any reduction would apply to your situation.
Why your work abroad might not count
Work you did in a country without a totalization agreement with the U.S. does not count toward your U.S. Social Security benefit, no matter how long you worked there. This is a hard rule: Social Security cannot count credits from countries that have not signed an agreement.
Additionally, even if you worked in a country with an agreement, certain types of work may not be covered. For example, some agreements exclude government employment, military service, or self-employment. If you held one of these types of jobs, Social Security will need to determine whether it falls under the coverage rules of the agreement between the two countries.
If your work abroad does not count toward U.S. Social Security, you may still have a right to a benefit from that country's social security system. Contact the social security agency in the country where you worked to learn what you might be may have access to to based on your work there alone.
How ISSA's research affects U.S. Social Security policy
ISSA publishes research on how different countries handle social security for workers who move between nations. This research informs how the U.S. Social Security Administration updates its own policies and negotiates new totalization agreements. ISSA also runs training programs for social security staff worldwide, which helps ensure that agreements are applied consistently and fairly.
As immigration patterns change and more workers move internationally, ISSA's role in sharing information and best practices becomes more important. The organization helps prevent situations where a worker falls through the cracks because two countries' systems do not recognize each other's records.
Frequently Asked Questions
Do I need to contact ISSA to report my work abroad?
No. You report your work history to the Social Security Administration, not to ISSA. Social Security will then use ISSA-facilitated channels to verify your record with the other country's social security agency if needed.
Will my work in another country reduce my U.S. Social Security benefit?
Work in a country with a totalization agreement counts toward your U.S. benefit and does not reduce it. However, some countries reduce their own benefit if you also receive a U.S. pension. Ask Social Security about the specific rules for the country where you worked.
What if I worked in a country that does not have an agreement with the U.S.?
That work does not count toward U.S. Social Security. However, you may still be may have access to to a pension from that country based on your work there. Contact that country's social security agency directly to learn about your options.
How long does it take for Social Security to verify work done abroad?
Verification can take several weeks to several months, depending on how quickly the other country responds and how complete your documentation is. Report your work history early, before you apply for benefits, to allow time for the verification process.
Can I receive benefits from multiple countries at the same time?
Yes. Each country with a totalization agreement will calculate and pay its own benefit based on your work there. You receive separate payments from each country, though some countries may reduce their benefit if you also receive a pension from another country.