Logging into Square: The Basic Steps
To log into your Square account, go to squareup.com and click the "Sign In" button in the top right corner. Enter the email address associated with your account and your password, then click "Sign In." If you have two-factor authentication enabled, you'll receive a code on your phone or email and need to enter it to complete login.
Square uses the same login for all their products — whether you're accessing Square Point of Sale, Square Invoices, Square Online, or Square Cash. Your single account gives you access to whichever tools you've set up.
Key Takeaways
- Square login happens at squareup.com with your email and password, and applies to all Square products under one account.
- If you forget your password, use the "Forgot password?" link on the login page to reset it by email.
- Two-factor authentication adds a security step that requires a code sent to your phone or email each time you log in from a new device.
- Mobile apps for Square Point of Sale, Square Invoices, and Square Online have their own login screens but use the same email and password as your web account.
- If you're locked out after multiple failed attempts, wait 15 minutes before trying again, or contact Square Support for help.
Resetting a Forgotten Password
Click "Forgot password?" on the Square login page. Square will send a password reset link to the email address on file. Open that email and click the link — it will take you to a page where you can create a new password. The link expires after a few hours, so reset it promptly if you receive it.
If you don't see the reset email in your inbox, check your spam or promotions folder. If it's not there, go back to the login page and request the link again. Make sure you're using the correct email address — if you've changed your email since opening the account, you may need to contact Square Support to update it first.
Two-Factor Authentication and Security
Two-factor authentication (often called 2FA) is an optional but recommended security feature. When enabled, logging in requires both your password and a second verification step — usually a code sent to your phone via text or to your email. This means someone who knows your password still can't access your account without that code.
To turn on two-factor authentication, log into your account, go to Settings, then Security, and follow the prompts to add your phone number or confirm your email. Square will send you a test code to make sure the method works. After that, every login from a new device or browser will require the code. You can save trusted devices so you don't have to enter the code every single time you log in from your home computer.
Logging In on Mobile Apps
Square has separate apps for different products. The Square Point of Sale app (for taking payments in person), Square Invoices app, and Square Online app each have their own login screens, but they all use the same email and password as your web account. Download the app you need from the App Store or Google Play, open it, and enter your login credentials.
If you use multiple Square products, you'll log in once per app — they don't automatically share a session. Some apps let you stay logged in on your device, which means you won't have to enter your password every time you open the app. Check your app settings to see whether this option is available and whether you want to use it.
What to Do If You're Locked Out
After several failed login attempts, Square temporarily locks your account for 15 minutes as a security measure. Wait 15 minutes and try again. If you still can't log in, use the "Forgot password?" link to reset your password, even if you remember the old one — this often clears the lockout.
If you're still unable to access your account after resetting your password and waiting, or if you suspect someone else has accessed your account, contact Square Support directly. You can reach them through the help section of the Square website or by calling the number on your Square statements. Have your account email and phone number ready when you contact them.
Accessing Your Account From Different Devices
You can log into your Square account from any computer or phone. Each device or browser is treated separately — if you log in on your work computer, you'll still need to log in on your phone. If you have two-factor authentication on, you may need to verify each new device the first time you use it.
If you want to log out on a device you no longer use, log into your account on squareup.com, go to Settings, then Security or Account Settings, and look for an option to view active sessions or devices. From there you can sign out remotely without needing access to that device.
Frequently Asked Questions
Can I use a different email address to log into Square?
No, you log in with the email address associated with your account. If you need to change it, go to Settings and update your email there. Square will send a confirmation link to your new email before the change takes effect.
What if I have multiple Square accounts?
You can have more than one Square account if you run multiple businesses or have separate personal and business accounts. Log out of one account and log in with the email for the other. You'll need to remember which email goes with which account.
Is it safe to save my password in my browser?
Saving your password in your browser is convenient but less secure, especially on a shared computer. If you're the only person using your device, it's reasonably safe. On a shared computer, don't save it — log in each time instead.
Can I log in if I'm outside the United States?
Yes, you can log into your Square account from anywhere. However, some features or payment methods may be restricted depending on your location and Square's policies in that country.
What should I do if I think someone else logged into my account?
Change your password immediately using the "Forgot password?" link. Then go to Settings and check for any unauthorized changes to your account information, payment methods, or connected apps. Contact Square Support if you see suspicious activity.