What Regional Finance is and how payments work

Regional Finance is a consumer finance company that makes personal loans, installment loans, and lines of credit to borrowers who may not may have access to for traditional bank loans. When you borrow from Regional Finance, you receive a loan agreement that specifies your payment amount, due date, and the total term of the loan. Payments are typically made monthly, and you can pay through several methods depending on your account and location.

Regional Finance operates in multiple states, and the company has physical branch locations where you can make payments in person. You can also pay by phone, online through their website or mobile app, or by mail. The method you choose depends on what works best for your schedule and whether you want an immediate confirmation of payment.

Key Takeaways

  • Regional Finance accepts payments online, by phone, by mail, or in person at a branch location.
  • Your loan agreement shows your exact payment amount and due date, which you should verify before making any payment.
  • Online and mobile app payments typically post within one business day, while mailed payments take longer and should be sent well before your due date.
  • If you miss a payment or cannot pay on time, contact Regional Finance directly to discuss your options rather than ignoring the bill.
  • Keeping a record of each payment you make protects you if there is ever a dispute about whether a payment was received.

Paying online or through the mobile app

The fastest way to pay Regional Finance is through their website or mobile app. Log in with your account number and password, then select the payment option. You will enter the amount you want to pay (usually your full monthly payment, though you can pay more to reduce your balance faster) and choose your payment date. Payments made online typically post to your account within one business day.

Online payments are also the easiest to track. You receive a confirmation number immediately after submitting payment, and your account dashboard shows the payment status. Keep this confirmation number in case you ever need to prove you paid on time. If you do not have online access set up yet, you can create an account on Regional Finance's website using your loan number and personal information.

Paying by phone

You can call Regional Finance's customer service line to make a payment over the phone. Have your loan account number ready, and be prepared to provide the payment amount and the card or bank account you want to charge. Phone payments are processed the same day you call, though the payment may not show in your online account until the next business day.

Phone payments work well if you prefer speaking to a person or if you have questions about your account balance or payment history. However, phone lines can have wait times, especially near the end of the month when many borrowers are making payments. If you choose this method, ask the representative for a confirmation number and note the date and time of your call.

Paying by mail

If you prefer to pay by check or money order, you can mail your payment to the Regional Finance address listed on your loan statement or bill. Write your loan account number on the check or money order so the payment is credited to the correct account. Mail payments take longer to process than online or phone payments, so send your payment at least one week before your due date to avoid a late fee.

The downside of mailing a payment is that you cannot confirm it was received until it appears in your account, which can take two to three weeks. Keep a copy of the check or money order and the envelope you mailed it in. If your payment does not show up within a reasonable time, contact Regional Finance with this documentation.

Paying in person at a branch

Regional Finance has physical branch locations in multiple states. You can walk in during business hours and make a payment at the counter using cash, check, debit card, or credit card. In-person payments are processed immediately, and you receive a receipt on the spot. This method works well if you want same-day confirmation and do not have online or phone access.

Branch locations and hours vary by state and city. Use the store locator on Regional Finance's website to find the nearest branch to you, or call ahead to confirm hours before you go. Bring your loan account number or loan documents so the staff can pull up your account quickly.

What to do if you cannot pay on time

If you know you will miss your payment due date, contact Regional Finance before the date arrives. The company may be able to work with you on a modified payment plan, extend your due date, or discuss other options. Waiting until after you miss a payment makes the situation harder to resolve and can result in late fees and damage to your credit report.

Regional Finance may also offer a deferment or forbearance option if you are facing a temporary hardship. These programs pause or reduce your payment for a set period, though interest may still accrue. The sooner you reach out, the more options you may have available.

Keeping records of your payments

Whether you pay online, by phone, by mail, or in person, keep a record of every payment you make. Save confirmation numbers from online payments, note the date and time of phone payments, keep copies of mailed checks, and hold onto receipts from in-person payments. These records protect you if there is ever a dispute about whether a payment was received or applied to your account.

You should also review your account statement regularly to make sure each payment is showing up correctly. If you notice a payment is missing or applied incorrectly, contact Regional Finance immediately with your documentation. Most issues can be resolved quickly if you have proof of payment.

Frequently Asked Questions

What happens if I pay late?

Late payments result in a late fee, which is added to your account balance. Your payment history also affects your credit score. The longer you wait to pay, the more damage occurs. If you are more than 30 days late, Regional Finance may report the delinquency to credit bureaus. Contact the company as soon as you realize you will be late.

Can I set up automatic payments?

Yes. Most borrowers can set up automatic monthly payments through their online account or by calling customer service. Automatic payments deduct your payment from your bank account on a date you choose, usually around your due date. This removes the risk of forgetting to pay, though you should still monitor your account to make sure the payment goes through each month.

Is there a fee for paying online or by phone?

Regional Finance does not charge a fee for online or phone payments made through their official channels. However, if you use a third-party payment service or pay through a credit card, that service may charge its own fee. Always pay through Regional Finance's website, app, or official phone line to avoid extra charges.

Can I pay more than my monthly payment?

Yes. Paying more than your required monthly payment reduces your loan balance faster and saves you money on interest over the life of the loan. There is no penalty for paying extra. You can pay any amount above your minimum, whether you are paying online, by phone, by mail, or in person.

What if I want to pay off my loan early?

You can pay off your Regional Finance loan at any time without penalty. Contact the company to ask for your payoff amount, which may be slightly less than your remaining balance because you will not owe the full interest through the end of the loan term. Once you know the exact amount, you can pay it in full using any of the payment methods available.