Con Edison payment methods and where to send your money

Con Edison (Coned) accepts payments through several channels: online through their website, by phone, by mail, in person at payment centers, and through automatic bank transfers. The fastest way is online at conedison.com — you can pay immediately with a bank account or debit card. If you prefer not to use the internet, you can call their payment line, mail a check, or visit a local payment center, though these take longer to process.

Payments made online or by phone typically post to your account within one business day. Mailed checks take 7 to 10 business days from the time Con Edison receives them, so mail early if your bill is due soon. If you set up automatic payments from your bank account, the money transfers on a date you choose each month, and you avoid the risk of a late payment.

Key Takeaways

  • Online payment at conedison.com is the fastest method and posts within one business day.
  • You can pay by phone at 1-800-752-6633, but have your account number and payment method ready.
  • Mailed payments take 7 to 10 business days to post, so send them well before your due date to avoid late fees.
  • Automatic bank transfers remove the need to remember to pay each month and protect you from accidental late payments.
  • Con Edison payment centers accept cash and checks in person, though locations vary by service area.

Paying online through Con Edison's website

Go to conedison.com and select "Pay My Bill" or "Make a Payment" from the homepage. You will need your Con Edison account number, which appears on your bill. Log in to your account or enter your account number as a guest. Choose the amount you want to pay — you can pay the full bill, a partial amount, or a different sum.

Select your payment method: bank account (ACH transfer) or debit card. Bank account transfers are free; debit card payments may carry a small fee depending on the processor. Review the payment details and confirm. Your payment posts within one business day on weekdays; weekend payments may post the following Monday.

Paying by phone

Call Con Edison's automated payment line at 1-800-752-6633. Have your account number ready. The system will ask you to enter your account number using your phone keypad, then guide you through selecting a payment amount and payment method. You can pay with a bank account or debit card. The call is free, and the payment posts within one business day.

If you prefer to speak with a representative, you can also call during business hours, though wait times vary. The automated system is available 24 hours a day, 7 days a week.

Setting up automatic monthly payments

Automatic payments remove the need to remember to pay each month and protect you from accidental late fees. Log into your Con Edison account online, go to "Billing and Payment," and select "Autopay" or "Automatic Payments." Choose the date each month when you want the payment to come out of your bank account — most people choose a few days after they receive their paycheck.

You can change or cancel automatic payments anytime through your online account. If your bill amount varies month to month, you can set the payment to match your actual bill, or you can set a fixed amount and adjust it manually when needed. Automatic payments from a bank account are free.

Mailing a check or money order

Write your account number on the check or money order. Mail it to the address shown on your bill — Con Edison's mailing address varies by service area. Include your bill stub if possible; it helps Con Edison match the payment to your account faster.

Mailed payments take 7 to 10 business days from the time Con Edison receives them to post to your account. If your due date is within two weeks, do not rely on mail; use online payment or call instead. Keep a record of when you mailed the payment in case you need to prove you paid on time.

Paying in person at a Con Edison payment center

Con Edison operates payment centers in parts of its service area where you can pay in cash or with a check. Locations and hours vary by neighborhood. Find a payment center near you by visiting conedison.com and searching for "payment centers," or call 1-800-752-6633 to ask for the nearest location.

Bring your account number and your bill if you have it. Cash payments post immediately; checks post within one to two business days. Payment centers are useful if you do not have a bank account or prefer to pay with cash, but they are not available in all areas.

What to do if you cannot pay your full bill

If you are struggling to pay, contact Con Edison before your bill becomes overdue. You may be able to set up a payment plan that spreads your bill across several months. Call 1-800-752-6633 and ask about payment arrangements. Con Edison also offers programs for customers with low incomes that can reduce your bill or help with past-due amounts.

Do not ignore a bill notice. If your account falls too far behind, Con Edison can disconnect your service. Reaching out early gives you more options and protects your account.

Frequently Asked Questions

How do I know if my payment went through?

Log into your Con Edison account online and check your payment history, or call 1-800-752-6633 to confirm. Online and phone payments post within one business day on weekdays. If you mailed a check, it takes 7 to 10 business days. Keep your confirmation number from online or phone payments as proof.

Can I pay someone else's Con Edison bill?

Yes, if you have their account number. You can pay online, by phone, or by mail using their account number. The payment will post to their account. You do not need to be the account holder, but you do need the account number to process the payment.

What if I pay late?

Con Edison charges a late fee if your payment arrives after the due date shown on your bill. The fee is a percentage of your bill. If you are more than 30 days late, Con Edison may disconnect your service. Contact them immediately if you know you will be late; they may work with you on a payment plan.

Is there a fee for paying online?

No fee if you pay from a bank account (ACH transfer). Debit card payments may have a small fee, usually $1 to $3, depending on the payment processor. The fee is shown before you confirm the payment, so you can choose a different method if you prefer.

Can I set up automatic payments for a different amount each month?

Automatic payments are typically set to match your bill amount each month, so the payment changes as your usage changes. If you want to pay a fixed amount instead, you can set that up, but you will need to adjust it manually if your bill is higher or lower than expected.