Where to pay your Amazon Chase card bill

You can pay your Amazon Chase card (the Amazon Prime Rewards Visa Signature Card or Amazon Rewards Visa Card) through Chase's website, the Chase mobile app, or by phone. The fastest route is logging into your Chase account online or through the app — you'll see your balance and can make a payment in minutes. If you prefer to call, Chase's customer service number is on the back of your card.

You can also set up automatic payments so the bill pays itself each month. This removes the risk of missing a due date, though you'll still want to check your statements to catch any fraudulent charges or errors.

Key Takeaways

  • Pay through Chase's website, mobile app, or by phone using the number on your card.
  • You can set up automatic payments to pay your full balance or a minimum amount each month.
  • Payments made online or through the app usually post within one business day.
  • If you pay late, Chase will charge a late fee and may raise your interest rate, so set a calendar reminder if you're not using automatic payments.
  • You cannot pay directly through Amazon — you must use Chase's payment system.

Paying online or through the Chase app

Log into your Chase account at chase.com or open the Chase mobile app. Find your Amazon card account and select "Make a Payment." You'll enter the amount you want to pay and choose the date the payment should post. Chase typically processes payments made before 8 p.m. ET on a business day within one business day.

You can pay from a bank account linked to your Chase profile, or in some cases from another bank account. Have your routing number and account number ready if you're linking a new bank account for the first time.

Setting up automatic payments

Automatic payments take the guesswork out of remembering your due date. In your Chase account, go to "Autopay" or "Automatic Payments" and select your Amazon card. You can choose to pay your full statement balance, a fixed dollar amount, or just the minimum payment each month. Pick the date you want the payment to come out — most people choose a few days after payday.

Even with automatic payments turned on, check your statement each month. Automatic payments protect you from late fees, but they don't catch billing errors or fraudulent charges. If you spot something wrong, contact Chase right away to dispute it.

Paying by phone or mail

Call the number on the back of your card to pay by phone. A representative will walk you through the process and can answer questions about your balance or due date. Payments made by phone are usually processed the same day if you call before the cutoff time, which varies by time zone.

You can also mail a check to the address shown on your statement. Write your account number on the check and mail it to the address listed under "Payment Address" on your bill. Mail payments take longer — typically 7 to 10 business days to post — so send it well before your due date to avoid a late payment.

What happens if you miss a payment

If your payment is late, Chase will charge a late fee (the amount depends on your balance) and may increase your interest rate. A payment is considered late if it arrives after your due date. Even one late payment can hurt your credit score and stay on your credit report for seven years.

If you're running behind, contact Chase as soon as possible. They may be able to work with you on a payment plan or waive a single late fee if it's your first miss. The sooner you call, the more options you'll have.

Why you can't pay through Amazon

The Amazon Chase card is issued by Chase Bank, not Amazon. Amazon doesn't handle the billing or payments — Chase does. Even though you use the card to shop on Amazon, your payment goes to Chase, not to Amazon. This is true for any credit card: you pay the bank that issued it, not the store where you use it.

This separation also means your Amazon account and your Chase account are separate. Losing access to your Amazon account won't affect your ability to pay your Chase bill, and vice versa.

Frequently Asked Questions

Can I pay my Amazon Chase card through the Amazon website?

No. You must pay through Chase — either at chase.com, through the Chase app, or by calling the number on your card. Amazon doesn't process payments for the card, even though you use it to shop there.

How long does it take for a payment to show up?

Online and app payments typically post within one business day if made before the cutoff time (usually 8 p.m. ET). Phone payments may post the same day. Mail payments take 7 to 10 business days, so send them early to avoid being late.

What's the difference between my statement balance and my current balance?

Your statement balance is what you owed on your last billing date. Your current balance includes charges you've made since then. If you want to avoid interest, pay your full statement balance by the due date. Paying only the current balance won't stop interest from building on older charges.

Can I set up automatic payments to pay only the minimum?

Yes, but it's not recommended. Paying only the minimum means you'll pay a lot of interest and take years to pay off the card. Automatic full-balance payments are better if you can afford them, because you won't carry a balance and won't owe interest.

What if I want to pay early?

You can pay any amount at any time through Chase's website, app, or by phone. Paying early reduces the interest you'll owe and lowers your credit utilization, which can help your credit score. There's no penalty for paying early.