Where to find your 1095-A online

Your 1095-A form is usually available through the same website or portal where you enrolled in your Medicaid plan. If you signed up through your state's Medicaid marketplace or through Healthcare.gov, log in to that account first — your 1095-A should be in your documents or tax forms section, typically labeled "Tax Documents" or "Forms and Letters".

If you enrolled directly with your Medicaid plan (not through a marketplace), contact that plan's member services line. They can tell you whether they mail the form, email it, or post it to a member portal you may not have used yet. Some plans require you to create an online account before the form appears.

Your state's Medicaid agency website may also have a portal where you can download tax documents. Search "[your state] Medicaid tax forms" or call your state Medicaid office to confirm the correct website for your state.

Key Takeaways

  • Log into the website or app where you enrolled in Medicaid — Healthcare.gov, your state marketplace, or your plan's own portal — to find your 1095-A in the tax documents section.
  • If you enrolled directly with a Medicaid plan rather than through a marketplace, call that plan's member services number to ask how they provide tax forms.
  • Your state Medicaid agency may have a separate portal for tax documents; search your state's name plus "Medicaid tax forms" to find it.
  • The 1095-A is usually available by late January or early February, though timing varies by state and plan.
  • If you cannot find it online, request a paper copy by mail or email from your plan or state agency — they are required to send it.

What to do if you cannot log in

If you have forgotten your password, use the "Forgot Password" link on the login page. Most sites will send a reset link to the email address on file. If that email is no longer active, you will need to contact customer service directly.

Call the customer service number on your Medicaid card, on your plan's website, or on any letter you received from your plan. Have your member ID and date of birth ready. Tell them you need to reset your account or request your 1095-A form by mail. They can often email it to you the same day or mail it within a few business days.

Timing: when the form becomes available

The 1095-A is required to be sent by January 31 each year for the previous tax year. However, "sent" does not always mean "posted online" on the same day. Some states and plans post forms to online portals in mid-January; others wait until late January or early February.

If it is late January and you still do not see your form online, check your email (including spam folders) for a notification that it is ready. If you see nothing by early February, contact your plan or state Medicaid office directly and ask for the form to be mailed or emailed to you. They are required to provide it.

If your plan or state has no online portal

Some smaller Medicaid plans or state programs do not maintain member portals. In that case, the 1095-A will be mailed to you automatically. Check your mail around late January or early February. If you do not receive it by mid-February, call the plan or state agency and request it in writing (email is fine) so you have a record of your request.

Keep a copy of any email or letter you send requesting the form. If the form does not arrive within 10 business days of your request, you can file your taxes without it and request it later, or contact your state's Medicaid ombudsman for help.

What information is on the 1095-A

The 1095-A shows your monthly Medicaid coverage for the year, the amount of any advance tax credits (subsidies) your plan received on your behalf, and your plan's name and policy number. You will need this form to file your federal tax return, especially if your income changed during the year or if you received advance payments toward your premiums.

Do not throw away your 1095-A. Keep it with your tax records for at least three years. If you move or change email addresses, update your contact information with your plan or state Medicaid office so future forms reach you.

Downloading and saving your form

Once you find your 1095-A online, download it as a PDF and save it to your computer with a clear name like "2024_1095A_Medicaid.pdf". This way you have a backup if the website removes the form later or if you need to print it for your tax preparer.

If the website does not allow you to download the form, take a screenshot or print it directly to PDF using your browser's print function (Ctrl+P on Windows, Command+P on Mac). Choose "Save as PDF" instead of printing to paper.

Frequently Asked Questions

Can I get my 1095-A before January 31?

No. Federal law requires plans to send the form by January 31, and most do not release it before mid-January. If you need it early for tax filing, contact your tax preparer — they can often work with a draft or request an extension while you wait for the official form.

What if I lost my 1095-A or deleted the email?

Contact your Medicaid plan or state Medicaid office and request a duplicate. They can email or mail it to you. You can also log back into your online account and download it again if it is still posted there.

Do I need the 1095-A if I did not receive any subsidies?

You still receive the form, but you may not need it to file your taxes if you had no advance tax credits and your income did not change. Your tax preparer can advise whether you need to include it with your return. Keep it anyway for your records.

What if my 1095-A shows the wrong information?

Contact your Medicaid plan or state agency immediately with the error. They can issue a corrected form (called an amended 1095-A). Do this before you file your taxes so you can file with the correct information.

Can I file taxes without the 1095-A?

You can file, but the IRS may contact you later asking for it. It is better to wait for the form or request a copy from your plan before filing. If you filed without it and the IRS asks, you can provide it then and amend your return if needed.