America's Best Vision does accept Medicaid, but coverage depends on your state plan and which specific services you need

America's Best Vision is an optical retailer with locations across the United States. Many of their locations do take Medicaid, but not all of them participate in every state's program. Whether your local America's Best store accepts your Medicaid plan depends on three things: which state you live in, which Medicaid managed care plan you're enrolled in (if any), and whether that particular store has a contract with your plan.

Medicaid covers eye exams and glasses or contact lenses for adults and children in most states, though the exact coverage varies. Some states cover one eye exam per year, others cover two. Some states pay for frames and lenses, others only for basic frames. Before you go to America's Best, you need to know what your specific state Medicaid plan covers and whether that store is in-network for you.

Key Takeaways

  • Not every America's Best location accepts Medicaid, and acceptance varies by state and by which Medicaid plan you're enrolled in.
  • You must call your Medicaid plan directly or check their provider directory to confirm that your nearest America's Best store is in-network before you schedule an appointment.
  • Medicaid typically covers one eye exam per year and either glasses or contact lenses, but the exact benefit depends on your state and plan.
  • Bring your Medicaid card and any required authorization documents to your appointment, as some plans require pre-approval for vision services.

How to learn about your local America's Best accepts your Medicaid plan

The fastest way is to call your Medicaid plan directly. The phone number is on the back of your Medicaid card. Tell them you want to know if America's Best Vision is in-network, and ask for the specific locations near you that participate. They can also tell you whether you need prior authorization before your visit.

If you're not sure which Medicaid plan you're in, call your state Medicaid office. You can find the number on your Medicaid card or by searching "[your state] Medicaid" online. Some states use traditional Medicaid, others use managed care plans run by private insurance companies. Each has its own provider network, so the answer for one plan may not be the answer for another.

America's Best also has a store locator on their website. You can search by zip code to find nearby locations, then call that store directly and ask if they accept Medicaid. The staff can tell you which plans they take and whether you need to bring anything besides your card.

What Medicaid vision coverage typically includes

Most state Medicaid programs cover an eye exam once per year for adults. Children often get two exams per year. The exam itself is usually covered at no cost to you if the provider is in-network.

Medicaid also covers either eyeglasses or contact lenses, but not both in the same year in most states. The coverage usually includes a basic frame and standard lenses. If you want a more expensive frame or special lens options like progressive bifocals or anti-reflective coating, you may have to pay the difference out of pocket. Some states cover contact lenses only for medical reasons, such as severe astigmatism or keratoconus.

A few states have more limited coverage — they may cover the exam but not the glasses, or they may cover glasses only for children. Check your state's Medicaid handbook or call your plan to know exactly what you're may have access to to before you go to the store.

What to bring to your America's Best appointment

Bring your Medicaid card. The store will need your member ID number and group number to process your claim. If you have a managed care plan, bring that card too — it may be a separate card from your Medicaid card.

Some Medicaid plans require prior authorization before you can get glasses or contact lenses. Your plan should have told you this when you called to confirm the store was in-network. If authorization is required, the store may handle it for you, but it's safer to ask ahead of time whether you need to get it yourself or whether they will request it on your behalf.

If you're seeing a provider at America's Best for the first time, bring a photo ID as well. The store will also ask about your vision history and any eye conditions you have, so think through that before you arrive.

What happens if America's Best is not in-network for your plan

If your nearest America's Best does not take your Medicaid plan, you have a few options. You can look for another optical retailer that is in-network — your Medicaid plan's provider directory will list all participating vision providers in your area. Many independent optometrists and larger chains like Walmart Vision Center, LensCrafters, or Costco Optical take Medicaid in various states.

Some Medicaid plans allow you to see an out-of-network provider and then submit a claim for reimbursement, but you will usually pay the full cost upfront and wait for the plan to send you money back. This takes longer and you may not get reimbursed for the full amount. It's generally easier to find an in-network provider.

If you live in a rural area with very few vision providers, your Medicaid plan may have a process to cover out-of-network care. Call your plan and explain your situation — they can tell you whether they'll cover America's Best even though it's not officially in-network.

Differences between state Medicaid programs

Medicaid is run by each state, so coverage rules vary significantly. Some states are very generous with vision benefits — they cover two pairs of glasses per year or allow you to choose expensive frames. Others cover only the bare minimum: one exam and one basic pair of glasses annually.

A few states have carved out vision coverage to separate companies, meaning your Medicaid plan may not cover vision at all, and you have to go through a different program. This is rare but does happen. Your state Medicaid office can tell you whether vision is included in your plan or handled separately.

If you move to a different state, your vision coverage will change. Make sure you understand your new state's rules before you schedule an appointment at a new provider.

Frequently Asked Questions

Do I need a referral from my doctor to get an eye exam at America's Best with Medicaid?

Most Medicaid plans do not require a referral for vision services. You can usually call America's Best directly and schedule an appointment. However, some managed care plans may have different rules, so check with your plan before you book.

Will America's Best bill my Medicaid plan directly, or do I have to pay and get reimbursed?

If America's Best is in-network for your plan, they should bill your Medicaid plan directly and you should pay nothing or only a small copay. If they're out-of-network, you'll likely pay the full cost upfront and submit a claim yourself for reimbursement, though some plans handle this differently.

What if I want designer frames or special lenses that cost more than what Medicaid covers?

You can buy the upgrade and pay the difference yourself. Medicaid will cover their portion (usually a basic frame and standard lenses), and you pay the extra cost for anything beyond that. Ask America's Best to show you the price breakdown so you know exactly what you're paying out of pocket.

Can I use Medicaid for contact lenses at America's Best?

Many states cover contact lenses through Medicaid, but some only cover them for medical reasons or only for children. Call your Medicaid plan to confirm whether contact lenses are covered under your plan, and whether America's Best is in-network for that benefit.

What if my Medicaid plan changes during the year?

If you switch plans, your in-network providers may change. Before you schedule a follow-up appointment at America's Best, confirm with your new plan that the store is still in-network. Your vision benefits may also change — you might get a different number of exams or glasses per year.