Change your Amazon password from your account settings on any device

To change your Amazon password, sign into your account, go to Login & security under Account settings, and select Edit next to your password. Amazon will ask you to enter your current password, then type your new one twice to confirm it. The change takes effect immediately across all your devices and apps.

You do not need to sign out of other devices or apps — Amazon handles that automatically. If you are locked out of your account or suspect someone else has access, use the account recovery process instead, which works even if you cannot remember your current password.

Key Takeaways

  • Sign in to your Amazon account, navigate to Account settings, and select Login & security to find your password option.
  • Your new password must be at least 6 characters long and should include a mix of uppercase, lowercase, numbers, and symbols for security.
  • The password change takes effect immediately on all devices and apps connected to your account.
  • If you cannot sign in, use the "Forgot your password?" link on the login page to reset it through email or phone verification.

Step-by-step instructions for desktop and mobile

On a computer: Go to amazon.com and sign in. Click the account icon in the top right corner and select Account. Under Login & security, find the password row and click Edit. Enter your current password, then type your new password twice. Click Save changes.

On a phone or tablet: Open the Amazon app or go to amazon.com in your browser. Tap the menu icon (three horizontal lines) and scroll to Account. Select Login & security, tap Password, and then tap Edit. Follow the same steps as above: current password, new password twice, then save.

If you use Amazon on multiple apps — such as Alexa, Prime Video, or Kindle — you do not need to change your password in each one. Changing it in your main Amazon account settings updates it everywhere at once.

What makes a strong Amazon password

Amazon requires passwords to be at least 6 characters, but a stronger password uses at least 12 characters and mixes uppercase letters, lowercase letters, numbers, and symbols. Avoid using your name, email address, or common words that appear in a dictionary. Do not reuse a password from another account, especially not one you use for banking or email.

A password manager like Bitwarden, 1Password, or the password manager built into your phone can generate and store a strong password for you. This way you only have to remember one master password, and the manager fills in your Amazon password automatically when you sign in.

If you cannot remember your current password

Go to amazon.com and click Sign in. Select Forgot your password? and enter the email address or phone number on your account. Amazon will send you a link or code to reset your password. Check your email inbox or text messages for the message from Amazon.

Click the link or enter the code Amazon sends you, then create a new password. This process works even if you have not signed in for months or years. If you no longer have access to the email address or phone number on your account, you will need to contact Amazon customer service to verify your identity another way.

Signing out of other devices after a password change

When you change your password, Amazon automatically signs you out of web browsers and most apps within a few minutes. You do not have to do anything — just wait. If you are still signed in somewhere after 15 minutes, try signing out manually and signing back in with your new password.

If you think someone else has access to your account, change your password immediately, then go back to Login & security and scroll down to Devices. You can see all the devices and browsers signed into your account and remove any you do not recognize. This is separate from the password change but worth doing if you suspect unauthorized access.

Two-factor authentication adds a second layer of security

After you change your password, consider turning on two-factor authentication (also called 2FA or two-step verification). This means that even if someone learns your password, they cannot sign in without a code from your phone. Go to Login & security and select Edit next to Two-factor authentication.

Amazon offers two-factor authentication through an authenticator app (like Google Authenticator or Microsoft Authenticator), a text message code, or a security key. The authenticator app is the most secure option because it does not rely on your phone number or email. You can set up more than one method so you have a backup if you lose your phone.

What to do if you see an unauthorized password change

If you notice your password has been changed and you did not do it, sign out of your account immediately by going to Login & security and selecting Sign out of all devices. Then change your password again using the "Forgot your password?" process. Check your email address and phone number in Account settings to make sure they have not been changed.

Review your recent orders and payment methods to look for anything unfamiliar. If you see unauthorized purchases, contact Amazon customer service right away. They can help you dispute charges and secure your account. If your email or phone number was changed, you may need to recover your account through Amazon's account recovery process, which involves verifying your identity.

Frequently Asked Questions

How often should I change my Amazon password?

There is no set rule, but change it if you use the same password elsewhere, if you think someone knows it, or if you have not changed it in over a year. If you use a unique password and have two-factor authentication on, changing it less often is fine.

Will changing my password log me out of my Alexa devices?

No. Alexa devices stay connected to your account after a password change. You do not need to re-enter your password on your Echo or other Alexa devices.

Can I change my password on an Alexa device?

No. You must change your password through the Amazon website or app. Alexa devices do not have a settings menu for account passwords.

What if I change my password but still cannot sign in?

Wait a few minutes for the change to take effect across Amazon's servers. If you still cannot sign in, try clearing your browser cache or signing out of the Amazon app completely and signing back in. If the problem continues, contact Amazon customer service.

Does Amazon notify me when my password is changed?

Yes. Amazon sends an email to your account email address whenever your password is changed. If you receive a notification for a change you did not make, change your password immediately and contact Amazon support.