Steps to change your PSN password on a console or computer

You can change your PlayStation Network password directly from your PS4, PS5, or through the PlayStation website. The process takes about five minutes and requires your current password. You do not need to sign out of your console to make the change, though you will be signed out of other devices once the new password takes effect.

On a PlayStation console, go to Settings, then Account, then Security, then Password. Enter your current password, then type your new password twice to confirm it. The system will tell you immediately if the password meets PlayStation's requirements — it must be at least 8 characters and include both letters and numbers.

On a computer, visit the PlayStation website, sign in to your account, go to Account Settings, then Security, then Password. Follow the same process: enter your current password, then your new password twice. After you save the change, you will be signed out of the website and will need to sign back in with your new password.

Key Takeaways

  • You can change your PSN password from your console's Settings menu or from the PlayStation website — both methods take about five minutes.
  • Your new password must be at least 8 characters long and contain both letters and numbers.
  • After you change your password, you will be automatically signed out of all other devices and will need to sign back in with the new password.
  • You must know your current password to change it; if you have forgotten it, use the "Forgot Password" option on the sign-in screen instead.
  • Changing your password does not affect your saved games, friends list, or any content you own — only your login credentials change.

What happens after you change your password

Once you save your new password, PlayStation signs you out of every device where you were logged in — your console, any other consoles linked to your account, your phone, and the website. This is a security measure. You will need to sign back in on each device using your new password.

On your primary console, you can stay signed in without re-entering the password if you choose. On secondary consoles or devices, you will be prompted to sign in the next time you try to use PlayStation Network features like online multiplayer or the store.

If you cannot remember your current password

The password change process requires you to enter your current password first. If you do not remember it, you cannot use the Settings menu to change it. Instead, go to the PlayStation sign-in page on any browser and select "Forgot Password."

PlayStation will send a reset link to the email address associated with your account. Click the link, and you will be able to create a new password without entering the old one. This process usually takes a few minutes. After you reset your password, you will be signed out everywhere, just as you would be after a normal password change.

Password requirements and security tips

PlayStation requires passwords to be at least 8 characters long and to include both letters and numbers. You cannot use spaces, and you cannot reuse a password you have used before on this account. Passwords are case-sensitive, so "Password1" is different from "password1."

For security, use a password you do not use on any other website or service. If someone gains access to your PSN account, they can make purchases, change your email address, or lock you out. A strong password — one that is long, random, and unique to PlayStation — makes this much less likely. Consider using a password manager to store it securely.

Changing your password on mobile or the PlayStation app

The PlayStation mobile app does not have a built-in password change feature. To change your password from your phone, open a web browser and go to the PlayStation website, then follow the computer steps above. You can also change it from any console at any time.

If you use the PlayStation app on your phone to manage your account or make purchases, you will need to sign back in after changing your password. The app will prompt you for your new credentials the next time you open it.

Troubleshooting common password change problems

If the system rejects your new password, it usually means the password does not meet the requirements. Check that it is at least 8 characters, includes both letters and numbers, and does not contain spaces. If you see an error message, read it carefully — it will tell you what rule your password broke.

If you change your password but cannot sign back in, wait a few minutes. Sometimes it takes a moment for the change to sync across PlayStation's servers. If you still cannot sign in after 10 minutes, try resetting your password again using the "Forgot Password" link. If the problem continues, contact PlayStation Support through their website.

Frequently Asked Questions

Will changing my password delete my games or friends list?

No. Changing your password only changes how you sign in. Your saved games, trophies, friends, and all content you own stay on your account. Nothing is deleted or lost.

Can I change my password from my phone?

The PlayStation app does not have a password change option. Use a web browser on your phone to visit the PlayStation website and change it there, or change it from your console.

What if I change my password and forget the new one immediately?

Use the "Forgot Password" option on the sign-in screen. PlayStation will send a reset link to your email. You can create a new password without knowing the one you just set.

Do I need to change my password on each console separately?

No. Changing your password once updates it for your entire PSN account across all consoles and devices. You will be signed out everywhere, but you only change the password one time.

How often should I change my PSN password?

There is no requirement to change it regularly. Change it if you think someone else knows it, if you used the same password on another service that was hacked, or if you have not changed it in several years. Otherwise, a strong unique password does not need frequent changes.