Where to find your Fidelity 401(k) statement online

Your Fidelity 401(k) statement is available through your Fidelity account online. Log in to Fidelity.com with your username and password, then navigate to the "Accounts" or "My Portfolio" section. Look for a link labeled "Statements" or "Documents" — the exact wording varies depending on whether you access Fidelity through your employer's plan or as an individual account holder.

Once you find the Statements section, you can view statements by date range. Fidelity typically makes statements available within a few business days after the end of each quarter or month, depending on your plan's schedule. You can download statements as PDF files and print them or save them to your computer.

If you have trouble locating the Statements section, use the search bar at the top of the Fidelity website and type "statements" or "documents." Fidelity's site search will direct you to the right page for your account type.

Key Takeaways

  • Log into your Fidelity account at Fidelity.com and navigate to Accounts or My Portfolio to find the Statements section.
  • Statements are usually available within a few business days after the end of each quarter or month, depending on your plan.
  • You can download statements as PDF files directly from your account and keep them for your records.
  • If you cannot access your account online, call Fidelity's customer service at the number on the back of your Fidelity card or in your plan documents.

What information appears on your 401(k) statement

Your Fidelity 401(k) statement shows your account balance as of the statement date, broken down by investment type — for example, how much is in your employer match, your own contributions, and any employer profit-sharing. It lists each fund or investment you hold, the number of shares you own, and the current value of each position.

The statement also displays contributions made during the period covered by the statement — both your payroll deductions and any employer match. It shows fees charged to your account, if any, and the total return or loss on your investments for that period. Some statements include a year-to-date summary so you can track performance over a longer timeframe.

Accessing statements if you forgot your password

If you cannot remember your Fidelity login credentials, go to Fidelity.com and click "Forgot username or password?" on the login page. Fidelity will ask you to enter your Social Security number or account number and answer security questions you set up when you created your account.

After you answer the security questions correctly, Fidelity will send a password reset link to the email address on file. Click the link and create a new password. If you do not have access to the email address associated with your account, call Fidelity's customer service line — the number is on any Fidelity correspondence you have received or in your employer's plan documents.

Getting paper statements mailed to you

Fidelity defaults to electronic delivery of statements, but you can request paper copies. Log into your account, go to Settings or Preferences, and look for "Delivery Preferences" or "Statement Delivery." Select the option to receive statements by mail.

Paper statements typically arrive within 7 to 10 business days after they become available online. If you prefer paper statements but do not have online access, call Fidelity and ask them to mail your most recent statement and to switch your delivery preference to paper going forward.

Statements from a previous employer's plan

If you left a job and your 401(k) is still held at Fidelity through your former employer's plan, you can often access it using the same login. However, some employer plans restrict access after you leave the company. Try logging in first; if your account is locked, call Fidelity and provide your Social Security number and former employer's name.

Fidelity can send you a copy of your most recent statement by mail or email, even if you cannot access the account online. They may also help you understand your options for rolling the account to an IRA or another plan if that is something you are considering.

Understanding statement dates and timing

Fidelity 401(k) statements are issued on a regular schedule set by your employer's plan — usually quarterly (every three months) or monthly. The statement date is the last day of the period it covers. For example, a statement dated March 31 covers activity from January 1 through March 31.

Statements become available online a few business days after the statement date, not on the statement date itself. If you are looking for a statement that should have been issued and cannot find it, check back in a few days or contact Fidelity to confirm when statements are normally released for your plan.

Frequently Asked Questions

How far back can I view old statements on Fidelity?

Fidelity typically stores statements online for at least seven years, though some plans keep them longer. You can download and save older statements to your computer if you need to keep them beyond Fidelity's online storage period. If you need a statement older than what is available online, call Fidelity and they can often retrieve it from their archives.

Can I get a statement for a specific date that is not a regular statement date?

Fidelity issues statements on the schedule your employer's plan sets, usually monthly or quarterly. If you need account information for a different date — for example, for a divorce settlement or tax purposes — call Fidelity and ask for an account statement as of that specific date. They can generate one, though there may be a small fee.

What should I do if my statement shows an error?

Review the statement carefully and compare it to your paycheck stubs to confirm contributions are correct. If you spot an error, contact Fidelity within 30 days and describe the problem. Fidelity will investigate and correct errors related to contributions, fees, or account values. Keep copies of your statement and any correspondence with Fidelity about the error.

Can I get statements for my spouse's 401(k) if they are deceased?

If you are the beneficiary or executor of a deceased person's account, you can request statements from Fidelity by providing a death certificate and proof of your relationship. Fidelity will need to verify your authority to access the account before releasing any information. Contact Fidelity's beneficiary services line for guidance on the specific documents they need.