How to remove a credit card from Amazon
You can remove a credit card from your Amazon account in two minutes through your account settings. Go to Account & Lists in the top right corner, select Your Account, then choose Login & security. Scroll down to Saved payment methods and click Manage payment methods. Find the card you want to remove and click the Delete button next to it. Amazon will ask you to confirm — click Delete again, and the card is gone.
You cannot delete a card if it is your only payment method on file and you have an active subscription or Prime membership. If you see an error message when you try to delete, add a different payment method first, then delete the old card. If you are removing a card because it was lost or stolen, you should also contact your bank or card issuer to report it.
Key Takeaways
- The delete button for saved cards is in Account & Lists > Your Account > Login & security > Manage payment methods.
- Amazon will not let you delete your only payment method if you have an active Prime membership or subscription.
- If you cannot delete a card, add a replacement payment method first, then try deleting again.
- Removing a card from Amazon does not close the card itself or affect your credit — it only stops Amazon from storing it.
- If the card was lost or stolen, contact your bank or card issuer in addition to removing it from Amazon.
What happens when you delete a card
Deleting a card from Amazon removes it from your saved payment methods, but it does not affect the card itself. Your bank or card issuer still has the card active, and you can still use it elsewhere. Amazon simply stops storing the card number and will not charge it in the future.
If you have pending orders or refunds, removing the card does not cancel them. Amazon will still process those transactions using whatever payment method was originally used. If you want to stop a charge before it goes through, you need to cancel the order itself, not just delete the card.
When Amazon won't let you delete a card
Amazon blocks deletion of a card if it is your only payment method and you have an active Prime membership, a subscription (such as Subscribe & Save), or an outstanding balance. The system requires at least one valid payment method on file to keep your account in good standing.
To work around this, add a new payment method first. You can use a debit card, another credit card, or a gift card balance. Once you have added the replacement, go back to Manage payment methods and delete the old card. If you still see an error, check whether you have any active subscriptions or Prime membership — you may need to cancel or pause those before you can remove the card.
Removing a card that was lost or stolen
If your card was lost or stolen, removing it from Amazon is only one step. You should also contact your bank or card issuer immediately to report the card and request a replacement. Your bank can freeze the card to prevent unauthorized charges, which Amazon cannot do.
When you call your bank, have your Amazon account information ready in case they ask whether you have noticed any unauthorized charges. If someone has already used the card to make purchases on Amazon, report those transactions to both your bank and Amazon's customer service. Amazon can help you dispute fraudulent orders and may refund you while your bank investigates.
Adding and managing multiple payment methods
Amazon lets you store multiple payment methods so you can choose which one to use at checkout. You can add credit cards, debit cards, prepaid cards, and gift card balances. Each one appears in your Manage payment methods section with the last four digits and expiration date.
You can set one card as your default, which Amazon will use automatically unless you choose a different one at checkout. To change your default, go to Manage payment methods, find the card you want to use most often, and click Set as default. You can change this anytime without deleting any cards.
Removing cards linked to your Amazon Business account
If you have an Amazon Business account, the process for removing a card is the same as a personal account, but the menu path is slightly different. Go to Account in the top right, select Your Business Account, then Account Settings. Look for Payment methods and click Manage. From there, you can delete cards the same way you would on a personal account.
If you are the account owner and you remove a card that other users on the account have been using, those users will not be able to place orders with that card. They will see an error at checkout and will need to choose a different payment method. Make sure other account users know before you delete a shared card.
Frequently Asked Questions
Will removing a card from Amazon hurt my credit score?
No. Removing a card from Amazon only deletes it from your saved payment methods. It does not close the card, report anything to credit bureaus, or affect your credit score in any way. Your bank or card issuer still has the card active.
Can I remove a card if I have a pending refund?
Yes, but the refund will still go back to the original card you used to pay for the order. Removing the card from Amazon does not change where the refund is sent. If the card has been closed by your bank, contact Amazon customer service to update the refund destination.
What if I forget which card I want to delete?
In Manage payment methods, Amazon shows the last four digits and expiration date for each card. If you still cannot tell which one is which, contact your bank to ask which cards are active on your account, then match them to the numbers Amazon displays.
Do I need to remove a card before closing my Amazon account?
No. If you close your Amazon account, all saved payment methods are deleted automatically. You do not need to remove cards one by one. However, if you are only closing the account because of a security concern, removing the card from Amazon first gives you an extra layer of control.
Can I remove a card that has a dispute or chargeback?
Yes, you can remove the card from Amazon at any time. However, if you have an open dispute or chargeback with Amazon or your bank, removing the card does not affect the dispute. You should resolve the dispute first, then remove the card if you no longer want to use it.