How to delete a credit card from Amazon
You can remove a credit card from your Amazon account in two minutes through the payment settings page. Log into Amazon, go to Account & Lists in the top right, select Your Account, then choose Login & security. Scroll down to find Manage payment methods and click it. Next to the card you want to remove, select Delete. Amazon will ask you to confirm — click Delete again, and the card is gone.
You must keep at least one payment method on file if you have an active Prime membership or any subscriptions tied to your account. If you try to delete your only card, Amazon will show an error message and ask you to add a different payment method first. You can add a new card before deleting the old one, or you can delete the card and add a replacement immediately after.
Key Takeaways
- The delete option appears next to each card in your Manage payment methods section under Login & security.
- Amazon requires at least one payment method on file if you have an active Prime membership or any recurring charges.
- The deletion takes effect immediately — you cannot undo it from the same screen, but you can add the card back later if needed.
- If a card is set as your default payment method, Amazon will automatically switch to another card after you delete it.
- Removing a card from Amazon does not close the card itself or affect your credit report.
What happens when you delete a card
Once you confirm the deletion, Amazon stops storing that card information and removes it from your account. Any future purchases will use your default payment method instead. If the card you deleted was your default, Amazon automatically assigns the next card on your list as the new default.
Deleting a card from Amazon does not cancel the card with your bank, close the account, or change your credit score. It only removes the stored payment information from Amazon's servers. Your bank will still send you statements and the card remains active unless you close it separately with your bank.
If you need to delete a card linked to Prime or subscriptions
If you have an active Prime membership or subscriptions (like Prime Video, Kindle Unlimited, or Amazon Music), you cannot delete your only payment method. Amazon needs a valid card on file to charge your membership fees or subscription renewals. You must add a replacement card first, then delete the old one.
To add a new card before deleting the old one, go to Manage payment methods, click Add a payment method, enter your new card details, and save it. Once the new card is saved, you can return to the same page and delete the old card without triggering an error.
Removing a card that was used for past orders
Deleting a card does not affect orders you already placed. Amazon stores your order history separately from your payment methods, so removing a card does not erase receipts, tracking information, or purchase records. You can still view past orders and return items even after deleting the card that paid for them.
If you need a refund or have a dispute about a past charge, contact Amazon customer service with your order number. The refund will go back to the original payment method you used, even if you have since deleted that card from your account. Your bank will process the refund on their end.
Steps to delete a card on mobile devices
The process is the same on the Amazon mobile app and on a phone browser. Open the app or browser, tap the menu icon (three horizontal lines) in the bottom right of the app or top left of the browser, then tap Account. Select Login & security, scroll to Manage payment methods, and tap it. Find the card you want to remove and tap Delete, then confirm.
If you are using a phone browser instead of the app, the layout may look slightly different, but the path is the same: Account & Lists → Your Account → Login & security → Manage payment methods → Delete.
What to do if the delete button does not appear
If you do not see a delete option next to a card, it is usually because that card is your only payment method on a Prime account or active subscription. Add a new card first, then the delete button will appear next to the old one. Refresh the page if you just added a new card — sometimes the page needs to reload to show the delete option.
If the delete button still does not appear after adding a new card and refreshing, contact Amazon customer service. There may be a technical issue or a hold on your account that is preventing changes to payment methods. Customer service can remove the card for you or explain why it cannot be deleted.
Frequently Asked Questions
Can I delete a card if I have an unpaid balance on my Amazon account?
No. If you owe Amazon money for an order, subscription, or other charge, you cannot delete your only payment method. You must keep a valid card on file so Amazon can collect the balance. Once the balance is paid, you can delete the card if you add a replacement first.
Will Amazon charge my card again after I delete it?
No. Once you delete a card, Amazon cannot charge it. If you have a Prime membership or subscription, Amazon will charge your new default payment method instead. Make sure you add a replacement card before deleting your only card, or your membership may be interrupted.
Can I restore a card I accidentally deleted?
You cannot undo the deletion from your account, but you can add the card back at any time. Go to Manage payment methods, click Add a payment method, and enter the card details again. Amazon will treat it as a new entry, and it will not restore any previous settings like being your default method.
Does deleting a card from Amazon affect my credit score?
No. Removing a card from Amazon is an account management action and does not appear on your credit report. Your credit score is based on your payment history, credit utilization, and other factors with your bank and credit card issuer — not on whether you store a card with retailers.
What if I want to delete all my cards from Amazon?
You can delete all cards except one. Amazon requires at least one payment method on file for account security and to process any future charges. If you have no active subscriptions or Prime membership, you can keep one card on file and delete the rest, then remove the final card later if you stop using Amazon.