How to find your Uber Eats gift card balance
Your Uber Eats gift card balance appears in the app or website as soon as the card is added to your account. Open the Uber Eats app, tap the account icon in the bottom right, then select "Wallet" or "Payment methods." Your gift card balance will show as a separate line item — it is not combined with your regular payment method. If you added the card through a web browser instead, log in to your account, go to "Account Settings," then "Payment Methods," and you will see the balance listed there.
The balance updates in real time as you place orders. When you check out, the app will automatically deduct from your gift card first before charging any other payment method on file. If your gift card does not have enough to cover the full order, Uber Eats will ask you to confirm a second payment method for the remainder.
If you received a physical gift card with a scratch-off code, you must enter that code into the app or website to add it to your account before you can see the balance. Go to "Wallet," select "Add payment method," choose "Gift card," and enter the 16-digit code printed on the back of the card.
Key Takeaways
- Gift card balance appears in your Wallet section within the Uber Eats app or website and updates after every order.
- Physical gift cards require you to enter a scratch-off code to add them to your account; digital gift cards sent by email link directly to your account.
- The app will use your gift card balance first, then charge any other payment method for the remainder if the balance is not enough.
- Gift card balances do not expire, but the terms of the card issuer may apply if it was purchased from a third party.
Adding a gift card to your account
When you receive a gift card, you have two ways to add it depending on how it was sent. A physical card comes with a 16-digit code on the back under a scratch-off panel. A digital gift card arrives as an email with a link or a code you can copy and paste.
To add either type, open Uber Eats, go to your account, select "Wallet," then tap "Add payment method" or "Add gift card." Enter the code exactly as it appears — spaces and dashes do not matter, but numbers and letters must be correct. Once you submit the code, the balance will appear in your Wallet immediately. You can add multiple gift cards to the same account, and they will all show separately in your Wallet.
If the code does not work, check that you entered it correctly and that the card has not already been redeemed. Some gift cards purchased from third-party retailers have terms that differ from Uber's own cards, so read any documentation that came with the card.
What happens when your balance runs out
Once your gift card balance reaches zero, it remains in your Wallet but will not be used for future orders. Uber Eats will charge your default payment method instead. You can delete the empty card from your Wallet if you want to clean up your payment methods, but you do not have to.
If you try to place an order and your gift card balance is not enough to cover it, the app will show you the shortfall and ask you to confirm a second payment method. You can choose to pay the remainder with a credit card, debit card, or other payment method on file.
Gift card expiration and terms
Uber Eats gift cards issued directly by Uber do not expire. You can use the balance at any time in the future. However, if you purchased the gift card from a third-party retailer — such as a grocery store, pharmacy, or online marketplace — the card may have different terms. Some third-party cards have expiration dates or other restrictions printed on them or in the terms of sale.
Check the packaging or receipt from where you bought the card to see if an expiration date is listed. If you received the card as a gift and do not have the original packaging, contact Uber Eats support with the card code, and they can tell you whether it has an expiration date.
Troubleshooting a gift card that will not work
If you enter a code and the app says it is invalid, the most common reasons are a typo, a card that has already been used, or a card that was not purchased from an authorized seller. Double-check the code character by character — some numbers and letters look similar when printed, so verify each one carefully.
If the code is correct and the card is new, the card may not have been activated yet. Some retailers require you to activate a gift card at the register or online before it can be used. Check your receipt or the card packaging for activation instructions.
If you still cannot add the card after checking the code and activation, take a photo of the card and the receipt, and contact Uber Eats support through the app. Go to "Account," then "Help," then "Contact Us," and describe the problem. Uber support can verify whether the card is valid and help you resolve the issue.
Using your gift card across Uber services
An Uber Eats gift card can only be used for food orders through the Uber Eats app or website. It cannot be transferred to Uber rides, Uber Cash, or any other Uber service. If you have a balance on an Uber Eats card and want to use it for rides, you would need to place a food order first, then use a different payment method for rides.
Conversely, Uber ride credits or Uber Cash cannot be used to pay for Uber Eats orders. Each service has its own payment wallet. If you received a gift card and are not sure which service it is for, check the card itself or the email it came with — it will say "Uber Eats" or "Uber" clearly.
Frequently Asked Questions
Can I transfer my gift card balance to another person?
No. Once a gift card code is entered into an Uber Eats account, the balance is tied to that account and cannot be transferred or shared. If you want to give someone money for Uber Eats, you must purchase a new gift card and give them the code before they add it to their own account.
What if I lose my gift card code?
If you added the code to your account already, you do not need the code again — the balance is saved in your Wallet. If you have not added it yet and lost the physical card or email, contact the retailer or person who gave you the card. They may be able to provide a replacement code or resend the email.
Can I use a gift card to pay for Uber Eats Pass or other subscriptions?
Gift card balances can be used to pay for individual food orders, but not for Uber Eats Pass subscriptions or other recurring charges. You must use a credit card, debit card, or other payment method for subscription fees.
Does my gift card balance earn rewards or points?
No. Purchases made with a gift card do not earn Uber Eats rewards points or cash back. Only orders paid with a credit card, debit card, or Uber Cash may earn rewards if you are enrolled in a rewards program.
What if the gift card was purchased with a stolen credit card?
If Uber determines that a gift card was purchased fraudulently, the card may be deactivated and the balance removed from your account. This is rare, but it can happen. If your balance suddenly disappears, contact Uber Eats support to find out why.