You can delete your Uber account through the app or website, and the process takes a few minutes
To close your Uber account, open the Uber app, go to your account settings, find the option to delete your account, and confirm. On the web, log in to your Uber account, navigate to settings, and look for the account deletion option. Uber will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, your account and associated data are removed from Uber's active systems.
The deletion is permanent. You cannot recover an account after you delete it, so make sure you've settled any outstanding trips, payments, or driver earnings before you proceed. If you have credits or promotions on your account, they will be lost when you delete it.
Key Takeaways
- Account deletion through the app or website is permanent and cannot be undone once confirmed.
- You must settle any outstanding payments, trips, or driver earnings before deletion.
- Any unused credits, promotions, or ride vouchers on your account will be forfeited.
- The deletion process takes only a few minutes but may take up to 30 days for all your data to be fully removed from Uber's servers.
- If you want to stop using Uber temporarily without losing your account, you can deactivate it instead of deleting it.
Steps to delete your account through the Uber app
Open the Uber app and tap the account icon in the lower right corner. Scroll down to find "Settings" and tap it. Look for an option labeled "Delete Account" or "Account Deletion" — the exact wording varies by app version and region. Tap that option.
Uber will show you a confirmation screen explaining that deletion is permanent and will remove all your data. Read through this carefully. Tap the button to confirm deletion. You may be asked to enter your password or verify your identity through a code sent to your email or phone number. Complete this verification step, and your account will be scheduled for deletion.
Steps to delete your account on the web
Go to the Uber website and log in with your email and password. Click on your account icon or profile picture, usually in the upper right corner. Select "Settings" from the dropdown menu. Scroll down to find the account deletion option, which may be labeled "Delete Account," "Close Account," or "Account Deletion."
Click that option. Uber will display a warning that deletion is permanent and cannot be reversed. Confirm that you understand this. You will be asked to verify your identity, usually by entering your password again or confirming a code sent to your registered email or phone. Once you complete verification, your account deletion request is submitted.
What happens to your data after deletion
Uber removes your account from its active systems immediately after you confirm deletion. However, the company retains certain information for legal and financial reasons — such as transaction history and payment records — for a period set by law. This retained data is not connected to your account and is not used for marketing or service purposes.
Personal information like your name, phone number, email address, and payment methods are removed from Uber's main databases. If you had a driver account, your driving history and ratings are also deleted. Uber states that complete removal of all data can take up to 30 days.
Deactivation as an alternative to deletion
If you want to stop using Uber but may return later, deactivation is a better option than deletion. Deactivating your account temporarily disables it without removing your data. You can reactivate it at any time by logging back in with your original email and password.
To deactivate instead of delete, go to your account settings and look for an option like "Deactivate Account" or "Pause Account." This option preserves your ride history, payment methods, and any credits or promotions. Deactivation is useful if you're taking a break from Uber but want to keep the option to return without starting over.
If you have outstanding payments or driver earnings
Before you delete your account, resolve any unpaid trips or charges. If you owe money for a ride, Uber will not process the deletion until the balance is paid. Log into your account, go to your payment history, and pay any outstanding amounts.
If you have a driver account with pending earnings, those funds must be withdrawn before deletion. Go to your earnings or wallet section, request a payout to your bank account, and wait for the transfer to complete. This can take several business days. Once the payout is processed, you can proceed with account deletion.
Frequently Asked Questions
Can I reactivate my account after I delete it?
No. Deletion is permanent and irreversible. If you delete your account, you cannot get it back. If you think you might use Uber again, deactivate your account instead of deleting it. Deactivated accounts can be reactivated by logging in with your original email and password.
What happens to my ride history and ratings after deletion?
Your ride history, driver ratings, and passenger ratings are all removed when you delete your account. This information cannot be recovered. If you want to keep a record of your rides, take screenshots or download your data before you delete your account.
Will deleting my account remove me from Uber Eats?
If you use the same email address for both Uber and Uber Eats, deleting your Uber account may affect your Uber Eats account as well, depending on how your accounts are linked. Check your Uber Eats settings before deletion if you want to keep using that service. You may need to create a separate Uber Eats account.
How long does it take for my account to be fully deleted?
Your account is removed from Uber's active systems immediately after you confirm deletion. However, Uber retains some data for legal and financial reasons for up to 30 days. Your personal information is removed much sooner, usually within a few days.
Can I delete my account if I have an active ride or delivery?
You should complete or cancel any active rides or deliveries before you delete your account. If you try to delete while a trip is in progress, Uber may prevent the deletion or cancel the trip. Finish all pending trips first, then proceed with account deletion.