You can delete your Uber account through the app or website, and the process takes a few minutes
To delete your Uber account, open the Uber app or go to uber.com, sign in, and navigate to your account settings. From there, select the option to delete or deactivate your account. Uber will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, your account and all associated data are removed from Uber's active systems.
The deletion is permanent — you cannot recover the account or its history afterward. If you have an active trip, pending payment, or an ongoing delivery order, you must complete or cancel it before Uber will process the deletion request.
Key Takeaways
- Account deletion happens through the app or website settings and requires you to sign in and confirm the request.
- You cannot delete your account while a trip is active or a payment is pending, so complete or cancel any current orders first.
- Deletion is permanent and cannot be reversed; your account history and saved payment methods are removed.
- If you want to pause your account temporarily instead of deleting it, you can deactivate it and reactivate it later.
- Refunds for unused credits or promotions may not be issued after deletion, so check your account balance before you proceed.
Step-by-step deletion through the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" and then scroll down to find "Settings." Tap "Settings" and look for an option labeled "Delete Account" or "Deactivate Account" — the exact wording varies depending on your phone's operating system and your region.
Tap the delete or deactivate option. Uber will display a confirmation screen explaining that deletion is permanent and will remove all your data. Read through this screen carefully. Tap "Delete Account" or the equivalent button to confirm. You may be asked to provide a reason for leaving; this is optional, but Uber sometimes uses this feedback to improve the service.
Uber will send a confirmation email to the address associated with your account. Check your email (including spam folders) to verify that the deletion went through. If you do not receive a confirmation email within a few hours, sign back into your account to check whether the deletion actually processed.
Deleting your account through the website
Go to uber.com and sign in with your email and password. Click on your profile icon or name in the top right corner and select "Account Settings" from the dropdown menu. Scroll down the settings page until you find the option to delete or deactivate your account.
Click "Delete Account" or "Deactivate Account." Uber will show you a warning that the action is permanent and cannot be undone. Confirm that you understand this by clicking the final confirmation button. You should receive a confirmation email within a few hours.
Website deletion works the same way as app deletion — your account is removed from Uber's active systems, and you cannot recover it. If you have trouble finding the delete option on the website, try using the app instead, as the menu structure is sometimes clearer there.
What happens to your data and payment methods
When you delete your Uber account, Uber removes your profile, ride history, saved addresses, and payment methods from its active systems. However, Uber may retain some information for legal or tax purposes — for example, records of trips you completed may be kept to comply with local regulations or to resolve disputes.
Any unused promotional credits or gift card balances are typically forfeited when you delete your account. Uber does not usually issue refunds for these unused funds, so if you have credits remaining, consider using them on a trip before you delete the account.
If you have an active subscription (such as Uber Pass), it will be cancelled immediately upon deletion. You will not be charged for future months, but you also will not receive a refund for the current billing period.
Deactivation versus deletion: which one to choose
Uber offers two options: deactivation and deletion. Deactivation temporarily hides your account and stops you from receiving ride or delivery requests, but Uber keeps your data and you can reactivate the account later by signing back in. Deletion is permanent and removes your account and data entirely.
Choose deactivation if you want to take a break from Uber but might return later. Choose deletion if you are certain you will not use Uber again and want your data removed. Deactivation is reversible; deletion is not.
If you are unsure, deactivate first. You can always delete later, but you cannot undo a deletion.
Troubleshooting: account won't delete
If you see an error message or the delete button is greyed out, check whether you have an active trip, a pending payment, or an ongoing delivery order. Complete or cancel any active orders before trying to delete again. Sign out and sign back in to refresh your account status.
If you have a balance owed to Uber (from a declined payment or a dispute), you may not be able to delete until that is resolved. Check your payment history and settle any outstanding charges. If you still cannot delete after doing this, contact Uber support through the app or website and explain that you want to delete your account.
In rare cases, account deletion can take longer than expected if Uber is investigating a dispute or if there is a technical issue. If you do not receive a confirmation email within 24 hours, try deleting again or contact support.
What to do before you delete
Before you delete your account, download or screenshot any information you want to keep — such as receipts, trip history, or photos from rides. Once the account is deleted, you cannot access this information through Uber.
If you have any active disputes with a driver or Uber, resolve them first. Deleting your account does not cancel an ongoing dispute, and Uber may still contact you about it after deletion.
Use any remaining promotional credits or gift card balances. These will be lost when you delete, and Uber does not issue refunds for unused funds.
Frequently Asked Questions
Can I delete my Uber account if I have a pending trip?
No. You must complete or cancel the trip before Uber will process the deletion. Once the trip is finished or cancelled and the payment is processed, you can delete the account.
Will deleting my Uber account delete my Uber Eats account too?
If you use the same email address for both Uber and Uber Eats, deleting your Uber account will also delete your Uber Eats account. If you have separate accounts, you will need to delete each one separately.
Can I reactivate my account after I delete it?
No. Deletion is permanent. If you want the option to come back later, use deactivation instead. Deactivation lets you reactivate by signing back in, but deletion removes the account entirely.
What happens to my Uber credits after I delete my account?
Unused promotional credits and gift card balances are forfeited when you delete your account. Uber does not issue refunds for these funds, so use them before you delete.
How long does it take for my account to be fully deleted?
Deletion is usually immediate, and you should receive a confirmation email within a few hours. In rare cases, it can take up to 24 hours. If you do not receive confirmation after a day, contact Uber support.