You can delete your Uber account through the app or website, and the process takes a few minutes

To delete your account, open the Uber app or go to uber.com, sign in, and navigate to your account settings. Look for the option labeled "Delete Account" or "Close Account" — the exact wording depends on whether you're using the app or website. Uber will ask you to confirm the deletion and may request a reason. Once you confirm, your account and all associated data are removed from Uber's active systems.

The deletion is permanent. You cannot recover a deleted account, and you'll need to create a new one if you want to use Uber again in the future. Any credits, promotions, or rewards tied to the account are lost when you delete it.

Key Takeaways

  • Account deletion happens immediately through the app or website settings, with no waiting period.
  • All data associated with your account — ride history, payment methods, saved addresses — is removed permanently.
  • Any unused credits, promotional codes, or Uber Cash balance will be forfeited when you delete the account.
  • If you have an active ride or delivery order, you must cancel it before you can delete your account.
  • You can reactivate a deactivated account within 30 days, but a deleted account cannot be recovered.

Steps to delete through the Uber app

Open the Uber app and tap the profile icon in the bottom right corner. Select "Settings" from the menu. Scroll down and look for "Delete Account" or "Close Account" — this option appears near the bottom of the settings menu. Tap it and read the warning about permanent deletion.

Uber will ask you to confirm by entering your password or using biometric authentication (fingerprint or face recognition). After you confirm, the app will show a final message stating that your account has been deleted. You'll be logged out immediately, and the app will return to the login screen.

Steps to delete through the website

Go to uber.com and sign in with your email and password. Click your profile picture or initial in the top right corner and select "Account Settings." Scroll to the bottom of the page and find the "Delete Account" link. Click it to open the deletion confirmation page.

Uber will display information about what will be lost, including any credits or saved payment methods. Enter your password to confirm the deletion. Once you submit, your account is deleted and you'll be logged out of the website.

What happens to your data and payment information

When you delete your account, Uber removes your personal information from its active systems. This includes your name, phone number, email address, ride history, saved addresses, and payment methods. However, Uber may retain some information for legal, tax, or fraud-prevention purposes, as required by law.

Any payment methods you saved — credit cards, debit cards, or bank accounts — are disconnected from your account. If you have an Uber Cash balance or promotional credits, those are forfeited and cannot be transferred or refunded. If you had an active subscription like Uber Pass, it is cancelled immediately.

Difference between deactivating and deleting your account

Uber offers two separate options: deactivation and deletion. Deactivating your account temporarily disables it, but your data remains stored. You can reactivate a deactivated account within 30 days by simply logging back in. After 30 days, a deactivated account is automatically deleted.

Deleting your account is permanent and immediate. There is no recovery window. If you think you might want to use Uber again in the near future, deactivation is the safer choice. If you're certain you won't return, deletion removes all your information from Uber's systems.

Reasons you might not be able to delete your account

If you have an active ride or delivery order in progress, Uber will not allow you to delete your account until the order is completed or cancelled. Cancel any pending rides or food deliveries first, then try deleting again.

If you have an open dispute with Uber — such as a charge you're contesting or a safety report under review — deletion may be blocked until the issue is resolved. Contact Uber Support to check on any open cases before attempting to delete. Some accounts with outstanding balances or refund requests may also be temporarily restricted from deletion.

What to do if you can't find the delete option

The location of the delete account option varies slightly depending on your app version and device type. If you cannot find it in Settings, try updating the Uber app to the latest version. Outdated versions sometimes have different menu layouts.

If the option still doesn't appear, contact Uber Support through the app or website. Go to "Help" in your account menu and select "Account & Login Issues." Describe that you want to delete your account, and a support agent can walk you through the process or delete it on your behalf.

Frequently Asked Questions

Can I get my money back if I delete my account with an Uber Cash balance?

No. Any Uber Cash, credits, or promotional codes are forfeited when you delete your account. They cannot be refunded or transferred. If you have a significant balance, consider using it on rides or food delivery before you delete.

Will deleting my account remove my ratings and reviews?

Yes. Your driver or rider rating, along with any reviews you left for drivers or restaurants, are removed when your account is deleted. Other users will no longer see your feedback.

How long does it take for my account to be fully deleted?

The deletion is immediate in the app and on the website. However, Uber may take several days to fully remove your data from all of its backup systems. For practical purposes, your account is gone as soon as you confirm the deletion.

Can I delete my Uber Eats account separately from my Uber rides account?

No. Uber Eats and Uber rides use the same account. Deleting your account removes access to both services. If you want to keep one but not the other, you'll need to deactivate instead, or contact Uber Support to discuss your options.

What if I change my mind after deleting my account?

A deleted account cannot be recovered. You'll need to create a brand new account with the same or a different email address. You'll start with no ride history, no saved addresses, and no credits. If you think you might return to Uber, deactivation is reversible within 30 days.