You can delete your Uber account through the app or website, and the process takes a few minutes
To delete your Uber account, open the Uber app or go to uber.com, sign in, go to your account settings, and select the option to delete your account. Uber will ask you to confirm the deletion and may ask why you're leaving. After you confirm, your account and all associated data are removed from Uber's active systems. The deletion is permanent — you cannot undo it once confirmed.
The exact steps differ slightly depending on whether you use the app or website, but both routes lead to the same result. You do not need to contact Uber support to delete your account unless you run into a technical problem during the process.
Key Takeaways
- Account deletion is permanent and cannot be reversed, so make sure you want to leave before you confirm.
- You can delete your account through the Uber app under Account Settings or through the website under your profile menu.
- Uber may ask for a reason when you delete, but you are not required to provide one.
- Any active trips, pending payments, or outstanding balances must be resolved before deletion is allowed.
- After deletion, you can create a new Uber account with the same email address, but your history and saved information will not transfer.
How to delete your account on the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" and then look for "Settings" or "Legal." Scroll down until you find "Delete Account" — the exact wording may vary depending on your app version. Tap it.
Uber will show you a confirmation screen explaining that deletion is permanent. Read through it, then tap the button to proceed. You may be asked to select a reason for leaving — this is optional. After you confirm a second time, your account is deleted. You will be logged out of the app immediately.
How to delete your account on the website
Go to uber.com and sign in to your account. Click on your profile icon or name in the top right corner and select "Account Settings." Scroll down to find "Delete Account" or "Close Account." Click it.
A pop-up or new page will appear asking you to confirm the deletion. Uber may ask why you're leaving, but you can skip this step. Click the final confirmation button. Your account will be deleted, and you will be logged out.
What happens to your information after deletion
Once your account is deleted, Uber removes your profile, payment methods, saved addresses, ride history, and ratings from its active systems. You will no longer receive emails or notifications from Uber. Any credits or promotional codes tied to your account are also removed and cannot be recovered.
Uber may retain some information for legal, tax, or fraud-prevention purposes, but it will not be linked to your account. If you created a new Uber account later using the same email address, that new account would start fresh with no history from the deleted account.
Reasons you might not be able to delete your account
If you have an active trip when you try to delete, Uber will not allow the deletion until the trip is complete. Similarly, if you have an outstanding balance — money owed to Uber or a pending refund from Uber to you — you must resolve it first. Contact Uber support through the app if you have a balance you cannot clear.
If you are locked out of your account or cannot access it, you will need to recover your account first before you can delete it. Use the "Forgot password" option on the Uber sign-in page to regain access, then proceed with deletion.
What to do if deletion fails or gets stuck
If you tap or click the delete button and nothing happens, try clearing your app cache (on mobile) or your browser cache (on the website) and try again. Make sure you are using the most recent version of the Uber app.
If the deletion still does not go through, contact Uber support. Open the app, tap the menu icon, select "Help," and choose "Account & Settings." Look for an option to contact support about account deletion. Explain that you want to delete your account and describe what happened when you tried. Uber support can process the deletion manually if the automated system is not working.
Creating a new account after deletion
You can create a new Uber account at any time after your old account is deleted. You can use the same email address, phone number, or payment method. However, your new account will have no connection to your old account — no ride history, ratings, or credits will carry over.
If you had a high rating on your old account and were concerned about starting fresh, keep in mind that new accounts typically start with a neutral rating that builds as you take new rides. If you were a driver on your old account, you will need to go through the driver sign-up process again on the new account.
Frequently Asked Questions
Can I recover my account after I delete it?
No. Account deletion is permanent and cannot be undone. Once you confirm deletion, your account, history, and all associated data are removed. If you change your mind, you must create a new account from scratch.
Will deleting my account affect my credit or payment history?
Deleting your Uber account does not affect your credit score or payment history with your bank or credit card company. Uber may keep records of past transactions for tax purposes, but these are separate from your active account.
What happens to my Uber credits or promotions when I delete?
Any unused credits, promotional codes, or discounts tied to your account are removed when you delete. They cannot be transferred to a new account or refunded as cash.
Can I delete my account if I have a pending dispute or complaint?
You can delete your account, but if you have an open dispute with Uber, deletion may not resolve it. Finish resolving any disputes before you delete, or contact Uber support to understand how deletion affects your case.
Do I need to delete my payment methods before I delete my account?
No. Your payment methods are automatically removed when your account is deleted. You do not need to remove them separately beforehand.