How to cancel Uber One

You can cancel Uber One directly through the Uber app or website in about two minutes. Open the app, go to your account settings, find the Uber One section, and select the option to cancel your membership. The cancellation takes effect immediately, and you will not be charged again. If you have an active promotional period or discount, cancellation ends it right away — you will not receive a refund for the current billing cycle.

Cancellation works the same way whether you signed up through the Uber app, the Uber Eats app, or the Uber website. You do not need to contact customer support unless something goes wrong during the cancellation process itself.

Key Takeaways

  • Cancel Uber One through your account settings in the Uber or Uber Eats app, or on the Uber website — the process takes about two minutes.
  • Cancellation is immediate and stops future charges, but you will not receive a refund for the current billing period.
  • If you cancel during a promotional offer, the discount ends right away and you lose any remaining benefit from that period.
  • You can reactivate Uber One later if you change your mind, though you may not receive the same promotional rate.

Step-by-step cancellation through the Uber app

Open the Uber app and tap the account icon in the bottom right corner. Scroll down to find "Uber One" or "Membership" — the exact label depends on your app version. Tap on it to open your membership details.

Look for a button or link that says "Cancel membership" or "Manage subscription." Tap it, and the app will ask you to confirm. You may see a screen offering a discount to keep your membership — you can ignore this and proceed with cancellation. Confirm the cancellation when prompted, and you will see a confirmation message. That is the entire process.

Canceling through the Uber website

Go to uber.com and sign in to your account. Click on your profile picture or account icon in the top right corner, then select "Account" or "Settings." Look for "Uber One" or "Membership" in the menu.

Click on your membership details, then find the option to cancel. Confirm your cancellation when prompted. The website process is identical to the app — you will receive a confirmation that your membership has been canceled.

What happens to credits and promotions after cancellation

Any unused Uber Cash or promotional credits in your account will remain there after you cancel Uber One. You can still use those credits on rides or food orders, even without an active membership. However, any benefits tied specifically to Uber One membership — such as discounts on rides or delivery fees — will stop immediately.

If you were in the middle of a promotional period (for example, three months at a reduced rate), canceling ends that promotion. You will not receive a refund for the promotional discount you already paid, and you will not get the remaining months at that rate.

Reactivating Uber One later

You can turn Uber One back on at any time by going to the same account settings menu and selecting the option to reactivate or renew your membership. The standard monthly price will apply unless Uber is currently running a promotion for returning members.

Reactivation is not automatic — you have to choose to turn it back on. If you cancel and do nothing else, your account will remain without Uber One membership until you manually reactivate it.

If cancellation does not work

If you tap the cancel button and nothing happens, or if you receive an error message, try closing the app completely and opening it again. Log out of your account, then log back in, and navigate to the membership section again. This often clears temporary glitches.

If the problem persists, contact Uber support through the app. Tap the account icon, scroll to the bottom, and select "Help." Describe the issue and ask for help canceling your membership. Support can cancel it on your behalf if the app is not working.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Uber One charges monthly, and cancellation stops future charges but does not refund the current billing period. If you cancel on the 15th of the month and your renewal date is the 20th, you have already paid for the full month.

Can I cancel Uber One if I signed up through Uber Eats?

Yes. Uber One membership covers both Uber rides and Uber Eats delivery. You can cancel through either app — the membership is the same account. Canceling in one app cancels it everywhere.

What if I have an active Uber One promotion?

Canceling ends the promotion immediately. If you were paying a discounted rate for three months and cancel in month two, you lose the discount and do not receive a refund for the remaining month at the promotional price.

Do I lose my Uber account if I cancel Uber One?

No. Canceling Uber One only removes the membership. Your Uber account, ride history, saved addresses, and payment methods all stay in place. You can still use Uber for rides and Uber Eats for delivery — you just will not have membership discounts.

How do I know if my cancellation went through?

You will see a confirmation message in the app or on the website immediately after canceling. You can also check your account settings — if Uber One no longer appears in your membership section, or if it shows as "inactive," the cancellation worked. Uber also sends a confirmation email to your account address.