Cancel Walmart Plus online through your account settings
The fastest way to cancel Walmart Plus is to log into your Walmart account on the website or mobile app, go to your account settings, find the Walmart Plus section, and select the option to cancel your membership. The process takes about two minutes and you can do it at any time — there is no waiting period or penalty for cancelling before your annual or monthly renewal date.
When you cancel, Walmart will ask you why you are leaving. You can skip this question or answer it, but your response does not affect whether the cancellation goes through. After you confirm the cancellation, you will receive an email confirmation with the date your membership ends. You keep access to Walmart Plus benefits until that date, even though you have already cancelled.
Key Takeaways
- Cancel through your Walmart account online or in the mobile app by navigating to account settings and selecting the option to end your membership.
- Your Walmart Plus benefits remain active until your current billing period ends, even after you cancel.
- You will receive an email confirmation of your cancellation with the exact date your membership expires.
- If you cancel a monthly membership, the change takes effect on your next billing date; annual memberships end on their renewal date.
- You can reactivate Walmart Plus at any time by logging back into your account and restarting the membership.
What happens to your benefits after cancellation
Once your membership period ends, you lose access to Walmart Plus perks like free delivery on orders over a certain amount, fuel discounts at Walmart gas stations, and early access to online deals. Any credits or discounts you have not yet used before the membership expires are forfeited — Walmart does not carry them over or refund them.
If you have an active Walmart Plus subscription through a third-party service like a bundled membership plan, cancelling through Walmart's website may not work. Check the platform where you originally signed up (such as a phone carrier or streaming service bundle) and cancel through that account instead.
Cancelling a monthly versus annual membership
Monthly memberships renew on the same day each month. When you cancel a monthly plan, your cancellation takes effect on your next billing date — you do not lose access mid-month. If your billing date is the 15th and you cancel on the 10th, you keep your membership until the 15th, then it ends.
Annual memberships renew once per year. If you cancel an annual plan, your membership continues until your annual renewal date arrives. Cancelling early does not trigger a refund of the unused portion of your annual fee. If you need to cancel an annual membership and want a refund, contact Walmart customer service to discuss your options — some situations may may have access to for a partial refund, but this is not automatic.
If you cannot cancel through your account
If the cancel option does not appear in your account settings, or if you are having trouble accessing your account, contact Walmart customer service by phone, chat, or email. Have your account email address and the phone number associated with your membership ready when you reach out. Customer service can cancel the membership for you and confirm the cancellation date.
If you signed up for Walmart Plus through a gift card or promotional offer, the cancellation process is the same — log into your account and cancel through settings. The promotional period or gift card credit does not prevent you from cancelling whenever you choose.
Reactivating Walmart Plus later
If you cancel and later decide you want Walmart Plus again, you can reactivate it by logging into your account and selecting the option to restart your membership. You will be charged according to the plan you choose — monthly or annual. Walmart does not charge a reactivation fee, and you do not have to wait any specific amount of time before restarting.
When you reactivate, your membership begins on the date you restart it, not on a previous billing date. If you had a monthly plan before and restart with an annual plan, you will be charged the annual rate.
Checking your membership status
To confirm whether your Walmart Plus membership is currently active or cancelled, log into your Walmart account and look at your account settings or membership section. The status will show whether you are an active member, when your next billing date is (if active), or when your membership ended (if cancelled).
You can also check your email for the most recent Walmart Plus confirmation or cancellation email. Walmart sends a confirmation email when you first sign up, when you renew, and when you cancel. These emails include the membership status and dates.
Frequently Asked Questions
Will I get a refund if I cancel Walmart Plus mid-month?
No. Walmart Plus does not offer refunds for unused time on monthly memberships. If you cancel on the 10th of a month and your billing date is the 15th, you keep your membership until the 15th but receive no refund for the remaining five days after cancellation takes effect.
Can I cancel Walmart Plus if I signed up through a carrier or bundle?
Yes, but you must cancel through the service where you signed up. If you added Walmart Plus through a phone carrier, streaming bundle, or other third-party platform, log into that account and remove Walmart Plus from your subscriptions. Cancelling through Walmart's website alone may not work for bundled memberships.
What if I want to pause my membership instead of cancelling?
Walmart Plus does not offer a pause or suspension option. You can only cancel or remain active. If you think you might return, cancelling and reactivating later is your only choice — there is no fee to restart.
How long does it take for my cancellation to go into effect?
Your cancellation takes effect on your next billing date (for monthly plans) or annual renewal date (for annual plans). You will see the change reflected in your account immediately after you confirm the cancellation, but your membership benefits continue until that date arrives.