How to cancel Sling Television

You can cancel Sling Television through your account settings online or by calling customer service. The process takes a few minutes, and your service stops at the end of your current billing cycle — you will not be charged again after you cancel. Sling does not charge an early termination fee, so you can stop at any time without penalty.

The fastest route is to cancel through the Sling website or mobile app yourself. If you run into trouble or prefer to speak to someone, Sling's customer service team can process the cancellation over the phone.

Key Takeaways

  • You can cancel through your Sling account online, through the mobile app, or by calling 1-888-745-5746.
  • Your service continues until the end of your current billing cycle, and you will not be charged after cancellation.
  • Sling does not charge a cancellation fee or require you to give advance notice.
  • If you have a promotional rate, cancelling ends that rate immediately, though your service runs through the paid period.
  • Keep your confirmation email or reference number in case you need to verify the cancellation later.

Cancelling through the Sling website or app

Log into your Sling account on the website (sling.com) or open the Sling mobile app. Go to your account settings — this is usually found in a menu labeled "Account" or under your profile icon. Look for an option that says "Manage Subscription," "Billing," or "Plan Settings."

Select the option to cancel or downgrade your subscription. Sling will ask you to confirm the cancellation and may offer you a discounted rate to stay. You can decline this offer and proceed with cancellation. After you confirm, you will receive an email confirmation with a reference number. Save this email — it proves when you cancelled and what date your service ends.

Cancelling by phone

Call Sling customer service at 1-888-745-5746. Have your account email address or phone number ready. A representative will pull up your account and process the cancellation. They may ask why you are cancelling or offer you a lower rate; you are not required to accept any offer.

Ask the representative for a confirmation number and the exact date your service will end. Write this down or ask them to email you a confirmation. This protects you if Sling charges you again by mistake.

What happens to your service after cancellation

Your Sling service continues until the end of your current billing cycle. If you are billed on the 15th of each month and you cancel on the 20th, your service runs through the 14th of the next month. You will not be charged on the 15th.

After your service ends, you lose access to all Sling channels and on-demand content. If you have a DVR, your recordings are deleted. You can reactivate your account later by logging back in and choosing a plan, though you will not receive the same promotional rate you had before.

If you have a promotional or discounted rate

Promotional rates — such as "first month half off" or "three months for $15" — end immediately when you cancel, even though your service continues through the paid period. If you cancel during a promotional offer, you will not get a refund for the promotional discount.

If you are on a month-to-month plan with no contract, there is no penalty for cancelling during a promotion. You simply lose the discount going forward. If you think you might want Sling again later, you can pause your subscription instead of cancelling, though Sling's pause option is limited and not always available.

Troubleshooting cancellation problems

If you cannot find the cancellation option in your account settings, log out completely and log back in. Sometimes the menu does not load properly on the first try. If the option still does not appear, try cancelling through the mobile app instead of the website, or vice versa.

If you cancelled but were charged again, contact Sling customer service immediately with your confirmation number. Sling can reverse the charge if you cancelled before the billing date. Keep records of all cancellation confirmations and billing statements in case you need to dispute a charge with your credit card company or bank.

Downgrading instead of cancelling

If you want to keep Sling but pay less, you can downgrade to a cheaper plan instead of cancelling completely. Sling offers several tiers — Orange, Blue, and Orange + Blue — at different price points. Downgrading takes effect immediately and does not trigger an early termination fee.

To downgrade, go to your account settings and select "Change Plan" or "Manage Subscription." Choose the lower-priced plan you want. Your next bill will reflect the new rate. This is useful if you only watch a few channels and do not need the full package.

Frequently Asked Questions

Will Sling refund me if I cancel mid-cycle?

No. Sling does not issue refunds for the unused portion of your billing cycle. Your service runs through the end of the paid period, but you will not be charged again after that date. If you were charged twice by mistake, contact customer service to request a reversal.

Can I cancel without calling customer service?

Yes. You can cancel entirely through the Sling website or mobile app without speaking to anyone. The online cancellation process is straightforward and takes a few minutes. Calling is only necessary if you cannot find the cancellation option or if you want to speak to a representative.

What if I want to cancel but keep my DVR recordings?

Sling deletes all DVR recordings when your account is cancelled. There is no way to save them after cancellation. If you have recordings you want to keep, download or screenshot them before you cancel, though Sling's download options are limited.

Can I reactivate my Sling account after cancelling?

Yes. You can log back into your Sling account at any time and choose a new plan. Your old account information will still be there. However, you will not receive the same promotional rate you had before — you will be offered the current standard rate or any active promotions at that time.

Do I need to cancel my payment method after cancelling Sling?

No. Sling will not charge your payment method after your service ends. You do not need to remove your credit card or bank account from your Sling profile. If you want to remove it for security reasons, you can do so through your account settings.