Cancel Sling through your account settings or contact customer service

You can cancel Sling TV in two ways: through your online account or by calling their customer service line. The online method takes about five minutes and requires you to log into your Sling account, navigate to your subscription settings, and select the cancellation option. If you prefer to speak with someone, Sling's customer service team can process the cancellation over the phone.

Cancellation takes effect at the end of your current billing cycle, not immediately. If you cancel mid-month, you keep access until your next billing date. After that date, your account closes and you lose access to all Sling content. You will not receive a refund for the unused portion of your current billing period.

Key Takeaways

  • Log into your Sling account online, go to Account Settings, select Subscription, and choose Cancel Subscription to end your service through the website.
  • Call Sling customer service at 1-888-746-3546 if you want to cancel by phone instead of online.
  • Your cancellation takes effect on your next billing date, and you keep full access until then.
  • Sling does not refund unused days or partial months after you cancel.
  • After cancellation, you can restart your subscription at any time by logging back in and selecting a plan.

Step-by-step cancellation through the Sling website

Start by going to the Sling TV website and logging in with your email and password. Once you are in your account, look for the menu icon (three horizontal lines) in the upper left corner and select "Account" from the dropdown.

In your Account page, find the section labeled "Subscription" and click on it. You will see your current plan, billing date, and payment method. Below that information, there should be a button or link that says "Cancel Subscription" or "Manage Subscription." Click that button.

Sling will ask you to confirm the cancellation and may offer you a discount to stay. You can decline the offer and proceed with cancellation. After you confirm, you will receive an email confirming that your subscription is set to cancel on your next billing date. Keep this email for your records.

Canceling by phone with Sling customer service

Call Sling customer service at 1-888-746-3546. Have your account email address and the phone number associated with your account ready when you call. Customer service hours are typically 8 a.m. to midnight Eastern Time, seven days a week, but hours may vary by season.

Tell the representative you want to cancel your subscription. They will confirm your account details, explain when your cancellation takes effect, and process the request. Ask them to send you a confirmation email so you have a record of the cancellation date.

What happens to your account after cancellation

Once your billing cycle ends, your Sling account becomes inactive. You will no longer be charged, and you will not be able to watch any Sling content. Your login credentials remain stored, so you can restart your subscription later without creating a new account.

If you restart your subscription after cancellation, you will need to choose a plan and provide payment information again. Sling does not automatically restore your previous plan settings or DVR recordings. Any shows you recorded before cancellation are deleted.

Restarting your Sling subscription later

You can restart your Sling subscription at any time by logging into your account and selecting a plan. Sling offers the same plans that were available when you canceled, though pricing may have changed. You will be charged starting on the date you restart, not retroactively for the time you were canceled.

If you canceled because of cost, check Sling's website for current promotions before you restart. Sling frequently offers discounted rates for the first month or two of a new subscription, which may be better than your previous rate.

Canceling Sling on devices like Roku or Apple TV

If you subscribed to Sling through a streaming device like Roku, Apple TV, Amazon Fire Stick, or Google TV, you may need to cancel through that device's app store rather than through Sling's website. The process varies by device.

For Roku: Open the Sling app, go to Settings, select Subscription, and choose Cancel. For Apple TV: Open the Apple TV app, go to Account, select Subscriptions, find Sling, and tap Cancel Subscription. For Amazon Fire Stick: Open the Sling app, go to Settings, select Subscription, and choose Cancel. For Google TV: Open the Sling app, go to Account Settings, select Subscription, and choose Cancel.

If you subscribed through the device's app store and cannot find a cancellation option in the Sling app itself, you may need to cancel through the app store's subscription management page. On Apple devices, this is done through Settings > [Your Name] > Subscriptions. On Android devices, open Google Play Store, go to your account, select Subscriptions, find Sling, and tap Cancel.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Sling does not refund unused portions of your billing period. Your cancellation takes effect on your next billing date, and you keep access until then, but you will not receive money back for the days remaining in your current cycle.

Can I cancel without calling customer service?

Yes. You can cancel entirely through the Sling website by logging in, going to Account Settings, selecting Subscription, and clicking Cancel Subscription. You do not need to speak with anyone.

What if I want to pause my subscription instead of canceling?

Sling does not offer a pause or freeze option. Your choices are to keep your subscription active or cancel it. If you cancel and restart later, you will be charged at the current rate, which may differ from what you paid before.

How long does it take for my cancellation to go through?

Cancellation is immediate in the system, but your access ends on your next billing date. You will receive a confirmation email within a few hours of canceling. If you do not receive confirmation within 24 hours, contact Sling customer service to verify the cancellation was processed.

Can I cancel if I still owe money on my account?

Yes. You can cancel even if you have an outstanding balance. However, Sling may attempt to collect the balance through your payment method or send it to a collection agency. Canceling does not erase any debt you owe.