Cancel PlayStation Plus through your account settings or console
You can stop your PlayStation Plus subscription in two ways: through your PlayStation Network account online, or directly from your PS4 or PS5 console. Both methods take about five minutes. You do not need to contact PlayStation support unless your account has been compromised or you have a billing dispute.
If you cancel before your current billing period ends, you keep access to PlayStation Plus benefits until that period expires. You will not be charged again after cancellation. If you signed up for a free trial, cancelling before the trial ends prevents the paid subscription from starting.
The steps differ slightly depending on whether you use a web browser or your console, but both lead to the same result: your subscription stops at the end of your current billing cycle.
Key Takeaways
- You can cancel through your PlayStation Network account online or through your PS4 or PS5 console settings.
- Cancelling before your billing period ends lets you keep PlayStation Plus access until that period is over.
- You will not be charged again once you cancel, even if you do not delete your account.
- If you signed up for a free trial, you must cancel before the trial ends to avoid being charged for the paid subscription.
- You can resubscribe at any time after cancellation without losing your saved games or profile data.
Cancel through your PlayStation Network account online
Go to the PlayStation Network website and sign in with your account email and password. Navigate to your Account settings, then select Subscriptions. You will see your active PlayStation Plus subscription listed with the renewal date.
Click on the PlayStation Plus subscription and select the option to manage or cancel. The site will ask you to confirm the cancellation and may offer you a discount to stay subscribed. Decline the offer if you want to proceed. After you confirm, you will receive an email confirming the cancellation.
Keep this confirmation email. It shows the date your subscription ends and proves you cancelled if there is ever a billing question later.
Cancel directly from your PS4 or PS5 console
On your console, go to Settings, then Users and Accounts. Select your user profile, then Account, then Subscriptions. You will see PlayStation Plus listed with your renewal date.
Select PlayStation Plus, then choose the option to manage your subscription. The console will show you when your current period ends and give you the option to cancel. Select cancel and confirm your choice. Your console will display a message confirming the cancellation has been processed.
You do not need to delete the PlayStation Plus app or remove anything from your console. Your subscription simply stops renewing after the current billing period ends.
What happens after you cancel
You keep all your saved games, trophies, and profile data. Your PlayStation Network account remains active. You can still play games you own and use free features like the PlayStation Store and your friends list.
You lose access to the monthly free games that come with PlayStation Plus, but games you claimed while subscribed remain in your library. You cannot play online multiplayer games without an active subscription, and you lose access to the PlayStation Plus Collection (on PS4) or PlayStation Plus Extra and Premium games (on PS5), depending on which tier you had.
If you want to resubscribe later, you can do so through the same account settings or console menu. Your subscription history and any remaining balance in your wallet stay with your account.
Cancel a free trial before it converts to paid
If you started a free trial, the cancellation process is the same, but timing matters. You must cancel before the trial period ends, or your payment method will be charged for the first month of the paid subscription.
Check your confirmation email from when you started the trial to see the exact end date. Set a reminder a few days before that date so you do not forget. Once you cancel, the trial access stops at the end of the trial period, not immediately.
If you were already charged after the trial ended, contact PlayStation Support with your receipt. They can review the charge and may issue a refund if the cancellation was not processed in time.
If you cannot cancel through normal steps
If the cancel option does not appear in your account settings or console menu, your account may have a restriction. This sometimes happens if there is a billing dispute, a chargeback, or if your account was flagged for unusual activity.
Contact PlayStation Support directly through the PlayStation website. Have your account email, the email address associated with your payment method, and your billing address ready. Support can review your account and process the cancellation manually if needed.
If you used a gift card or promotional code to pay for PlayStation Plus, the cancellation process is the same. The subscription still stops renewing after your current period ends.
Frequently Asked Questions
Will I lose my games if I cancel PlayStation Plus?
No. Games you own stay in your library. You lose access only to the free monthly games and the PlayStation Plus game catalog. Saved games and trophies remain on your console and account.
Can I cancel in the middle of my billing period?
Yes, but you keep access until the end of your current billing period. You will not be charged again after that period ends. Cancelling early does not refund the month you already paid for.
What if I was charged after I cancelled?
Contact PlayStation Support with your cancellation confirmation email and the charge receipt. If the charge happened after your cancellation date, support can investigate and may issue a refund. Keep your confirmation email as proof of when you cancelled.
Can I cancel if I have a family plan?
Yes. If you are the account owner, you can cancel the family plan through your account settings. All members lose access at the end of the billing period. If you are a family member, you must ask the account owner to cancel, or contact support to remove yourself from the plan.