How to cancel NFL Plus

To cancel NFL Plus, log into your account on the NFL app or NFL.com, go to Account Settings, select Subscription, and choose Cancel Subscription. You will see a confirmation screen asking why you are cancelling — you can skip this or answer it. After you confirm, your subscription ends immediately, though you keep access through the end of your current billing period. If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform instead of the NFL app, because those companies handle the billing.

The cancellation takes effect right away in your account, but you will not be charged again. Your next billing date will not occur. If you were charged for a month you did not use, contact NFL customer support within 30 days and they may refund it, though refunds are not may provide.

Key Takeaways

  • Cancel through the NFL app or NFL.com by going to Account Settings > Subscription > Cancel Subscription, not through email or phone.
  • If you subscribed through Apple, Google Play, or Amazon, you must cancel through that app or platform, not through the NFL directly.
  • Your access continues through the end of your current billing period even after you cancel, so you do not lose service immediately.
  • You will not be charged again after cancellation, and you can request a refund within 30 days if you were charged for unused time.

Cancelling through the NFL app on your phone

Open the NFL app and tap your profile icon in the bottom right corner. Select Account Settings. Tap Subscription. Choose Cancel Subscription and confirm. The app will ask you to select a reason for cancelling — this is optional and does not affect whether your cancellation goes through. After you confirm, you will see a message saying your subscription has been cancelled.

On iPhone, if you originally subscribed through the app using Apple Pay or your Apple ID, you may need to cancel through the Apple App Store instead. Go to Settings > [Your Name] > Subscriptions > NFL Plus > Cancel Subscription. On Android, if you subscribed through Google Play, open Google Play, go to Subscriptions, select NFL Plus, and tap Cancel Subscription.

Cancelling through NFL.com on a computer

Go to NFL.com and log in with your email and password. Click your profile icon in the top right corner and select Account Settings. Click Subscription. Click Cancel Subscription and confirm. You will see a confirmation message. Your subscription will end at the close of your current billing cycle.

If you do not see a Subscription option in Account Settings, your account may not have an active subscription, or you may have subscribed through a third-party platform. Check your email receipts to see where the charge came from — if it says Apple, Google, or Amazon, cancel there instead.

Cancelling a subscription from Apple, Google, or Amazon

If you subscribed through Apple App Store, open Settings on your iPhone or iPad, tap your name, select Subscriptions, tap NFL Plus, and tap Cancel Subscription. If you subscribed through Google Play on Android, open the Google Play app, tap your profile icon, select Subscriptions, tap NFL Plus, and tap Cancel Subscription. If you subscribed through Amazon Prime Video Channels, open Prime Video, go to Your Subscriptions, find NFL Plus, and select Cancel Channel.

These platforms handle the billing and cancellation, not the NFL directly. Cancelling through the NFL app or website will not work if your subscription is tied to one of these services. Check your receipt or credit card statement to confirm which platform you used — the charge will show as coming from Apple, Google, Amazon, or the NFL depending on where you subscribed.

What happens after you cancel

Your subscription cancels immediately, but you keep access to NFL Plus through the end of your current billing period. If your billing date is the 15th and you cancel on the 10th, you can still watch until the 15th. You will not be charged on the 15th. After your access ends, you will need to pay again to watch live games and on-demand content.

If you cancel and then change your mind, you can resubscribe at any time by going back to the NFL app or NFL.com and selecting Subscribe. You will not lose any saved preferences or watch history. There is no penalty for cancelling and resubscribing later.

Getting a refund after cancellation

If you were charged for a billing period you did not use, contact NFL customer support within 30 days of the charge. Go to NFL.com, scroll to the bottom, and click Contact Us. Select your issue and choose the option for billing or subscription problems. Explain that you were charged after cancelling and provide the date you cancelled and the date you were charged.

The NFL does not automatically refund unused time, so you have to request it. Support will review your account and may issue a refund if they find an error. Keep your receipt or credit card statement showing the charge as proof. Refunds typically take 5 to 10 business days to appear in your account after approval.

Troubleshooting cancellation problems

If you cannot find the Cancel Subscription button, make sure you are logged into the correct account. Log out completely and log back in. If you subscribed through a third-party platform like Apple or Google, the NFL app will not show a cancel option — you must cancel through that platform instead. Check your email receipts to confirm where you subscribed.

If you see an error message when trying to cancel, try a different browser or device. Clear your app cache by going to Settings > Apps > NFL > Storage > Clear Cache on Android, or delete and reinstall the app on iPhone. If the problem continues, contact NFL customer support with a screenshot of the error and the date and time it occurred.

Frequently Asked Questions

Can I cancel anytime or is there a contract?

You can cancel anytime without penalty. NFL Plus is month-to-month, not a contract. You will not be charged after you cancel, and you keep access through the end of your current billing period.

Will I lose my watch history if I cancel?

Your watch history and preferences stay saved to your account. If you resubscribe later, you can pick up where you left off. Your account does not delete when you cancel.

What if I subscribed as a gift or through someone else's account?

Only the account holder can cancel the subscription. If someone else subscribed and you want to cancel, ask them to log in and cancel through their Account Settings. If you do not have access to that account, contact NFL customer support with proof of purchase.

Do I get a prorated refund if I cancel mid-month?

No. You keep access through the end of your billing period, but you will not receive a partial refund for unused days. You can request a refund only if you were charged after cancelling or if there was a billing error.

How do I cancel if I forgot my password?

Go to NFL.com and click Forgot Password. Enter your email and follow the reset link sent to your inbox. Once you reset your password, log in and cancel through Account Settings > Subscription > Cancel Subscription.