How to cancel Disney Plus
You can cancel Disney Plus through your account settings on the Disney Plus website or app, and the cancellation takes effect at the end of your current billing cycle. You will not get a refund for the time you have already paid for, but you can resubscribe later without penalty. The process takes about two minutes and requires you to log in to your account.
If you subscribed through a third party — Apple, Google Play, Amazon Prime Video, or Verizon — you must cancel through that service instead, not through Disney Plus directly. Cancelling in the wrong place will leave your subscription active and you will continue to be charged.
Key Takeaways
- Cancellation through Disney Plus's website or app stops your subscription at the end of your current billing period, not immediately.
- If you subscribed through Apple, Google Play, Amazon Prime Video, or Verizon, you must cancel through that platform, not through Disney Plus.
- You will not receive a refund for time already paid, but you can restart your subscription at any time.
- After you cancel, you lose access to Disney Plus content at the end of your billing cycle, so download anything you want to keep before that date.
Cancelling through the Disney Plus website
Log in to your Disney Plus account at disneyplus.com. Click your profile icon in the top right corner and select "Account" from the menu. Scroll down to the "Subscription" section and click "Manage Subscription."
Click the red "Cancel Subscription" button. Disney Plus will ask you to confirm and may show you a retention offer — a discount or free trial to stay subscribed. You can accept the offer or proceed with cancellation. After you confirm, you will receive an email confirming the cancellation, and your access will end on the date shown in your account.
Cancelling through the Disney Plus app
Open the Disney Plus app on your phone or tablet and tap your profile icon. Select "Account" and then "Subscription." Tap "Manage Subscription" and then "Cancel Subscription." Confirm the cancellation when prompted.
The process is the same whether you use iOS, Android, or another device. You will receive a confirmation email, and your subscription will end at the close of your billing cycle.
Cancelling a subscription through a third-party platform
If you pay for Disney Plus through Apple, Google Play, Amazon Prime Video, or Verizon, you cannot cancel through Disney Plus itself. You must cancel through the platform where you subscribed.
| Platform | How to cancel |
|---|---|
| Apple (iPhone, iPad, Mac) | Go to Settings > [Your Name] > Subscriptions > Disney Plus > Cancel Subscription |
| Google Play (Android) | Open Google Play > Tap your profile icon > Subscriptions > Disney Plus > Cancel Subscription |
| Amazon Prime Video | Go to Your Account > Memberships and Subscriptions > Disney Plus > Cancel Subscription |
| Verizon | Log in to your Verizon account online or call 1-908-559-4899 and ask to cancel Disney Plus |
If you cancel through the wrong platform, your subscription will remain active and you will continue to be charged. Check your most recent billing statement to see which platform charged you if you are unsure.
What happens after you cancel
Your Disney Plus account remains active until the end of your current billing cycle. If you paid monthly, you have access until the same date next month. If you paid for an annual plan, you have access until one year from your subscription start date. You can continue to watch content during this time.
After your access ends, you will no longer be able to stream Disney Plus content. Any downloads you made to your device will also stop working. If you want to save anything, download it before your cancellation date passes.
Restarting your subscription later
You can restart Disney Plus at any time by logging back into your account and selecting a plan. There is no penalty for cancelling and restarting, and you will not lose any saved preferences or watchlists. Your profile and viewing history will be restored when you resubscribe.
If you cancelled more than a year ago, Disney Plus may have deleted your account. In that case, you can create a new account using the same email address.
If you cannot cancel or are still being charged
If the cancellation button does not appear in your account, you may have a free trial or a promotional plan that has different cancellation rules. Check your account settings to see the plan type and cancellation date.
If you cancelled but are still being charged, contact Disney Plus support at help.disneyplus.com or through the app. Have your confirmation email and most recent billing statement ready. If you subscribed through a third party, contact that platform's support instead — Disney Plus cannot reverse charges made by Apple, Google, Amazon, or Verizon.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Disney Plus does not refund unused time in your billing cycle. Your subscription remains active until the end of the period you paid for, and then it stops. If you cancel on the first day of your billing cycle, you still have access for the full month.
Can I pause my subscription instead of cancelling?
Disney Plus does not offer a pause feature. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancel now and restart when you are ready to watch again.
What if I subscribed through a bundle with Hulu or ESPN Plus?
If you have the Disney Bundle (Disney Plus, Hulu, and ESPN Plus together), cancelling Disney Plus through your account will remove only Disney Plus from the bundle. You will continue to pay for Hulu and ESPN Plus unless you cancel those separately. If you subscribed to the bundle through a third party, cancel through that platform.
How do I know if my cancellation went through?
Check your email for a confirmation message from Disney Plus. You can also log into your account and look at the Subscription section — it should show your cancellation date. If you do not see a confirmation email within a few hours, your cancellation may not have gone through.
Can I cancel someone else's Disney Plus account?
Only the account owner can cancel the subscription. If the account is under someone else's name or email, you will need their login information or permission to access the account settings. If you share a family plan, ask the primary account holder to cancel.