Cancel through your Crunchyroll account settings

Log into your Crunchyroll account on any device, go to Account Settings, and select Membership. You'll see your current plan and a Cancel Membership button. Click it, and Crunchyroll will ask you to confirm — they may offer a discount to keep you subscribed, but you can decline and proceed with cancellation. Your access ends at the end of your current billing cycle, not immediately.

If you signed up directly through Crunchyroll's website or app, this is the fastest way to cancel. The whole process takes about two minutes. You won't lose access to your watchlist or saved shows — those stay in your account if you ever return.

Key Takeaways

  • Cancel through Account Settings on Crunchyroll's website or app by clicking the Cancel Membership button in your subscription details.
  • Your membership ends on your next billing date, not immediately, so you keep access until then.
  • If you subscribed through a third-party platform like Apple, Google Play, or PlayStation, you must cancel through that platform instead, not through Crunchyroll.
  • Crunchyroll will ask you to confirm cancellation and may offer a discount code, but you can decline both and proceed.
  • After cancellation, your account and watchlist remain saved — you can resubscribe later without losing your history.

Cancel a subscription purchased through Apple, Google, or PlayStation

If you signed up through Apple App Store, Google Play, PlayStation Store, or another third-party platform, you cannot cancel through Crunchyroll itself. You must cancel through the platform where you made the purchase. Crunchyroll's system cannot process the cancellation because the platform, not Crunchyroll, manages your billing.

On Apple, open Settings, tap your name, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. On Google Play, open the Play Store app, go to your account menu, select Subscriptions, tap Crunchyroll, and choose Cancel Subscription. On PlayStation, go to your profile, select Account, then Subscriptions, find Crunchyroll, and select Manage or Cancel. The exact steps vary slightly by device, but each platform's support page has screenshots if you get stuck.

What happens after you cancel

Your membership remains active through the end of your current billing period. If you paid on the 15th of the month, you keep access until the 15th of next month, even though you've requested cancellation. Crunchyroll sends a confirmation email when you cancel, which includes your final access date.

Once your membership ends, you lose access to premium features like ad-free viewing and offline downloads. You can still browse Crunchyroll's free tier with ads if your region supports it. Your account, watchlist, and viewing history stay saved indefinitely, so if you resubscribe later, everything is still there.

Canceling a family plan or shared account

If you're the account owner of a family plan, canceling the membership cancels it for everyone on the plan. Crunchyroll doesn't offer a way to remove individual members while keeping the plan active — you either keep the full plan or cancel it entirely. If you want to stop paying but let someone else continue, you'll need to transfer ownership of the account to them first, which requires changing the email address and password associated with the account.

If you're a member of someone else's family plan and want to leave, you cannot remove yourself through Crunchyroll's settings. You'll need to ask the account owner to remove you, or you can contact Crunchyroll support and explain the situation — they can sometimes help, though response times vary.

If you're having trouble canceling

If the Cancel Membership button doesn't appear or you get an error message, your account may be linked to a third-party platform even if you don't remember signing up that way. Check your email for Crunchyroll receipts — if they're from Apple, Google, PlayStation, or Amazon, cancel through that platform instead. If receipts show Crunchyroll charged you directly but the button still won't work, contact Crunchyroll support through their help center.

Crunchyroll support responds through email or in-app chat. Response times typically range from one to three business days. Have your account email and the last four digits of your payment method ready when you contact them. If you've been charged after requesting cancellation, include the date you canceled and the date of the unexpected charge.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Crunchyroll does not issue refunds for unused time in your current billing cycle. Your membership remains active until your next billing date, so you're paying for the full month regardless of when you cancel. If you were charged twice or after cancellation, contact support with your receipt — they can review the charge and issue a refund if it was an error.

Can I pause my subscription instead of canceling?

Crunchyroll does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you'll need to cancel and resubscribe later. Your account and watchlist will still be there when you return.

What if I cancel but get charged again?

Check your confirmation email for your cancellation date — if you were charged after that date, contact Crunchyroll support with your receipt and cancellation confirmation. Explain the situation and request a refund. If support doesn't respond within a week, you can also dispute the charge with your credit card company or bank.

Do I lose my anime list and watch history after canceling?

No. Your account, watchlist, ratings, and viewing history stay saved even after your membership ends. If you resubscribe to Crunchyroll later, everything will be exactly as you left it. You can log in and view your account anytime, even without an active subscription.