How to cancel an Amazon subscription
You can cancel most Amazon subscriptions directly through your account settings on Amazon.com or the Amazon app. The steps differ slightly depending on whether you're cancelling Prime, a magazine or newspaper subscription, or a service like Amazon Music or Kindle Unlimited. Amazon does not charge a cancellation fee, and your access ends immediately or at the end of your current billing period, depending on the subscription type.
The fastest route is to go to Your Account > Memberships and Subscriptions, find the subscription you want to cancel, and select the cancel option. You do not need to contact Amazon customer service unless something goes wrong during the cancellation process.
Key Takeaways
- Most Amazon subscriptions can be cancelled through Your Account > Memberships and Subscriptions on Amazon.com or the mobile app.
- Amazon Prime cancellations take effect immediately, but you keep access until the end of your current billing period.
- Magazine, newspaper, and Kindle Unlimited subscriptions usually end on your next billing date rather than right away.
- If you cancel and then change your mind within a short window, you can restart the subscription without losing your settings.
- Cancelling a subscription does not delete your Amazon account or affect your ability to make one-time purchases.
Cancelling Amazon Prime through your account
Log into Amazon.com and go to Your Account in the top right corner. Select Memberships and Subscriptions, then find Amazon Prime in the list. Click Manage Membership, then select Cancel Membership at the bottom of the page.
Amazon will ask you to confirm the cancellation and may show you a discount offer to keep your membership. You can ignore this and proceed with cancellation. Your Prime membership ends immediately, but you will keep access to Prime benefits (free shipping, Prime Video, Prime Music) until the end of your current billing cycle. After that date, your account reverts to a standard Amazon account.
If you use the Amazon app instead of a web browser, the path is the same: tap the menu icon, go to Your Account, select Memberships and Subscriptions, find Prime, and tap Cancel Membership.
Cancelling magazine, newspaper, and digital subscriptions
Magazines, newspapers, and other digital subscriptions through Amazon follow the same path: Your Account > Memberships and Subscriptions. Find the publication or service in the list, select it, and look for a Cancel Subscription or Manage Subscription button.
Unlike Prime, these subscriptions typically end on your next billing date rather than immediately. If you cancel mid-cycle, you will still receive issues or access until that date. Amazon will show you the exact end date before you confirm the cancellation.
Cancelling Kindle Unlimited and Amazon Music
Kindle Unlimited and Amazon Music subscriptions are cancelled the same way as other subscriptions: go to Your Account > Memberships and Subscriptions, find the service, and select Cancel. Both services end on your next billing date, not immediately.
If you cancel Kindle Unlimited, you lose access to the Kindle Unlimited library, but any books you purchased (rather than borrowed) remain in your library. If you cancel Amazon Music, you lose access to the streaming library, but any playlists you created are saved and will reappear if you restart the subscription later.
What happens after you cancel
After cancellation, you will receive a confirmation email from Amazon. Your subscription will appear as "Cancelled" in your Memberships and Subscriptions page until the end of your billing period. You can still use the service until that date.
If you change your mind within a few days of cancelling, you can restart the subscription through the same Memberships and Subscriptions page. Restarting does not charge you twice — your new billing cycle begins on the restart date. If you wait longer than a few days, you may need to sign up again as a new subscriber, though your settings and history (like Kindle Unlimited borrowing history) are usually preserved.
Cancelling subscriptions through third-party sellers or apps
Some subscriptions sold through Amazon are actually managed by third-party sellers or apps. If you cannot find a Cancel button in your Memberships and Subscriptions page, the subscription may be managed elsewhere.
Check the confirmation email you received when you first subscribed — it will say whether Amazon or a third party manages the subscription. If a third party manages it, you may need to cancel directly through their website or app instead. Search for the seller's name plus "cancel subscription" to find their cancellation page.
If cancellation is not working
If the Cancel button does not appear or you get an error message, try clearing your browser cache and cookies, then log back into Amazon. If you are using the mobile app, try the web version instead, or vice versa.
If the problem persists, contact Amazon customer service through the Contact Us page on Amazon.com. Select the subscription you are trying to cancel, and Amazon will walk you through the process or cancel it for you. You do not need to call — the chat or email option is usually faster.
Frequently Asked Questions
Will I be charged again after I cancel?
No. Once you cancel, no further charges will occur. If you cancel mid-cycle, you keep access until your current billing period ends, but you will not be charged for the next period.
Can I pause a subscription instead of cancelling it?
Amazon does not offer a pause feature for most subscriptions. You must cancel and then restart if you want to use it again. Restarting does not charge you twice — your new billing cycle begins on the restart date.
What if I cancel Prime but want to keep Prime Video?
Prime Video is included with Prime membership, so cancelling Prime removes access to Prime Video. You can subscribe to Prime Video as a standalone service through Amazon, but it is a separate subscription with its own cost and cancellation process.
Does cancelling a subscription delete my Amazon account?
No. Cancelling a subscription only removes that specific service. Your Amazon account, purchase history, and ability to buy items remain unchanged. You can still use Amazon to make one-time purchases.
How long does it take for a cancellation to go through?
Cancellations are processed immediately, and you will receive a confirmation email within a few minutes. Your access ends either right away (for Prime) or on your next billing date (for most other subscriptions).