How to cancel an Amazon subscription

You can cancel most Amazon subscriptions directly through your account settings on Amazon's website or mobile app. The process takes about two minutes and stops future charges immediately, though you keep access to the service through the end of your current billing period. Amazon does not charge a cancellation fee, and you can restart the same subscription later if you change your mind.

The steps differ slightly depending on whether you have a Prime membership, a Prime Video add-on subscription, an Amazon Music subscription, or a Kindle Unlimited membership. Each one lives in a different part of your account, so knowing which type you hold matters before you start.

Key Takeaways

  • Amazon Prime, Prime Video, Amazon Music, and Kindle Unlimited all cancel through different account pages, so locate your subscription type first.
  • Cancellation stops future charges but lets you keep access until your current billing period ends — you do not lose service immediately.
  • You can cancel on a computer, phone, or tablet using the same account settings, and the process takes about two minutes.
  • If you cancel by mistake or change your mind, you can restart the same subscription at any time without penalty.

Cancelling Amazon Prime membership

To cancel Amazon Prime, sign into your Amazon account on a web browser and go to Your Account (the menu in the top right corner). Select Memberships and Subscriptions, then click Amazon Prime. You will see a button that says Cancel Membership or End Membership — click it and confirm the cancellation.

Amazon will ask you why you are cancelling and may offer you a discount to stay. You can skip this offer and proceed with the cancellation. Your Prime membership will remain active through the end of your current billing cycle (monthly or annual, depending on your plan), and you will not be charged again after that date.

If you signed up for Prime through a third-party service — such as through your phone carrier, a bank, or a streaming bundle — you may need to cancel through that service instead. Check your billing statement to see who charged you for Prime, then contact that company's customer service.

Cancelling Prime Video as an add-on

Prime Video subscriptions come in two forms: as part of an Amazon Prime membership, or as a standalone add-on subscription. If you have Prime Video as an add-on (meaning you pay for it separately from Prime), cancel it through Your Account > Memberships and Subscriptions > Prime Video. Click Cancel Subscription and confirm.

If Prime Video is included in your Prime membership and you want to keep Prime but remove Prime Video, you cannot do that — Prime Video is bundled into Prime and cannot be separated. Your only option is to cancel Prime entirely, which also removes Prime Video access.

Cancelling Amazon Music and Kindle Unlimited

Amazon Music and Kindle Unlimited subscriptions cancel the same way as Prime Video add-ons. Go to Your Account > Memberships and Subscriptions, find the subscription you want to cancel, and click the cancel button. Confirm the cancellation, and you will keep access through the end of your current billing period.

If you have an Amazon Music subscription bundled with Prime (Amazon Music Unlimited included with Prime), you cannot cancel just the music portion — it is part of your Prime membership. To remove it, you would need to cancel Prime entirely.

Cancelling through the Amazon mobile app

You can cancel any Amazon subscription using the mobile app on iPhone or Android. Open the app, tap the menu icon (three horizontal lines) in the bottom right, and select Your Account. Tap Memberships and Subscriptions, find the subscription you want to cancel, and tap the cancel button. The process is identical to the website version.

Some older versions of the Amazon app may route you to the website to complete the cancellation. If that happens, you will be taken to the same account page you would use on a computer, and the steps remain the same.

What happens after you cancel

After you cancel, you will receive a confirmation email from Amazon within a few minutes. Your subscription remains active until the end of your current billing period — if you paid for a month on the 15th and cancel on the 20th, you keep access through the 15th of the next month. You will not be charged again after that date.

If you cancel by mistake, you can restart the subscription at any time by going back to Memberships and Subscriptions and selecting the option to restart. You will not lose any saved preferences, watch history, or reading progress — those remain tied to your account.

Cancelling subscriptions billed through third parties

If you signed up for an Amazon subscription through a third-party service — such as Apple, Google Play, your phone carrier, or a streaming bundle — you must cancel through that service, not through Amazon. Check your billing statement to see who charged you, then contact that company's customer service or billing page.

For example, if you subscribed to Prime Video through Apple's App Store, you cancel it in your Apple account settings, not in Amazon. If you subscribed through your mobile carrier as part of a bundle, you cancel it through your carrier's app or website. Amazon cannot process cancellations for subscriptions billed by other companies.

Frequently Asked Questions

Will I lose my Prime Video watch history if I cancel Prime?

No. Your watch history, saved shows, and preferences remain tied to your Amazon account even after you cancel. If you restart Prime later, everything will be there. The same applies to Kindle Unlimited — your library and reading progress stay with your account.

Can I cancel just part of my Prime membership?

No. Prime is a single membership that includes shipping, Prime Video, Prime Music, and other benefits. You cannot remove individual benefits. If you want to keep some benefits but not others, your only option is to cancel Prime entirely and pay for those services separately if they are available as standalone subscriptions.

What if I cancel and then want Prime back?

You can restart Prime at any time by going to Memberships and Subscriptions and selecting the option to restart. You will be charged for a new billing period starting immediately. There is no penalty for cancelling and restarting, and you can do this as many times as you want.

Do I get a refund if I cancel mid-billing cycle?

No. Amazon does not refund the portion of your subscription you have not used. If you cancel on the 20th of a monthly billing cycle that started on the 15th, you keep access through the 15th of next month but do not receive a refund for those five days. You can use the service through the end of your paid period.

How do I cancel if I cannot remember my password?

Go to the Amazon login page and select Forgot your password? Amazon will send a reset link to the email address on your account. Once you reset your password, sign in and follow the cancellation steps. If you no longer have access to that email address, contact Amazon Customer Service for help recovering your account.