How to cancel Amazon Subscribe and Save
Amazon Subscribe and Save is a program that automatically delivers household items, groceries, and other products on a schedule you set — usually every month, every two months, or every three months. You can cancel any subscription at any time without penalty, and the cancellation takes effect immediately. The process takes about two minutes and requires no phone call or customer service contact.
Cancellation does not affect your regular Amazon Prime membership or any other Amazon services. You keep your account, your order history, and your Prime benefits. You simply stop receiving automatic shipments of that particular item.
Key Takeaways
- You can cancel a Subscribe and Save subscription from your Amazon account on any device — computer, phone, or tablet — without calling customer service.
- Cancellation is immediate and does not affect your Amazon Prime membership or other services tied to your account.
- You can cancel individual subscriptions while keeping others active, or cancel all of them at once.
- If you cancel before a scheduled delivery ships, that order will not charge you; if it has already shipped, you may be able to return it for a refund.
- Restarting a cancelled subscription is simple — you can turn it back on from the same page where you cancelled it, or order the item again later.
Steps to cancel a subscription on a computer
Log into your Amazon account and go to the "Returns, Orders & Accounts" menu in the top right corner. Select "Your Account," then scroll down and click "Manage Your Subscribe and Save Subscriptions" or "Subscriptions and Notifications."
You will see a list of all active subscriptions. Find the item you want to cancel and click the three-dot menu next to it. Select "Edit Subscription" or "Manage Subscription." On the next page, scroll down to find the "Cancel Subscription" button. Click it, and Amazon will ask you to confirm. Select "Cancel Subscription" again, and it is done.
Amazon may show you a discount offer to keep the subscription active — a temporary price reduction or extra savings percentage. You can accept it if you want to stay subscribed, or ignore it and proceed with cancellation.
Steps to cancel a subscription on a phone or tablet
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "Your Account," then scroll down and tap "Subscriptions" or "Manage Your Subscribe and Save Subscriptions."
Find the subscription you want to cancel and tap it. Tap "Edit Subscription" or "Manage," then scroll down to the "Cancel Subscription" button. Tap it, confirm the cancellation, and you are finished. The process is identical to the computer version, just with touch controls instead of clicks.
What happens to orders that have already shipped
If you cancel a subscription after an order has already left the Amazon warehouse, the cancellation does not stop that shipment. You will still receive the item and be charged for it. However, you can return it for a refund once it arrives.
To return a shipped item, go to "Your Orders" in your Amazon account, find the item, and click "Return Items." Follow the return process, which usually involves printing a label and dropping the package at a carrier location. Refunds typically post to your account within five to ten business days after Amazon receives the returned item.
If you want to avoid this, cancel before the order ships. Most Subscribe and Save orders ship a few days before the scheduled delivery date, so cancelling as soon as you know you do not want the item gives you the best chance of stopping the shipment.
Restarting a cancelled subscription
If you change your mind after cancelling, you can turn the subscription back on. Go to your Subscribe and Save subscriptions page, and you will see a section for "Cancelled Subscriptions" or "Past Subscriptions." Find the item and click "Reactivate" or "Turn On." The subscription will resume on its original schedule, or you can set a new delivery date before confirming.
Alternatively, you can simply order the item again as a regular purchase and then set up a new subscription for future orders. This gives you the option to change the delivery frequency or quantity if your needs have changed.
Cancelling all Subscribe and Save subscriptions at once
If you want to stop using Subscribe and Save entirely, you do not need to cancel each subscription individually. Go to your Subscriptions page, and look for an option to "Cancel All Subscriptions" or similar. Amazon will ask you to confirm, and all active subscriptions will be cancelled immediately.
This action does not delete your account or affect your Prime membership. You can still order items one at a time, and you can restart any subscription later if you want to use the service again.
Frequently Asked Questions
Will cancelling Subscribe and Save affect my Amazon Prime membership?
No. Subscribe and Save is a separate service from Prime. Cancelling one does not change the other. You keep all Prime benefits, including free two-day shipping on may be able to access items and access to Prime Video, Prime Music, and other Prime services.
Can I pause a subscription instead of cancelling it?
Amazon does not offer a formal pause feature for Subscribe and Save. However, you can edit the subscription to change the delivery frequency to a much longer interval — for example, changing from monthly to every six months — which effectively pauses it. You can also cancel and reactivate it later when you are ready to order again.
What if I cancel but the order has already been charged to my card?
If the order shipped before you cancelled, you were charged and will receive the item. Return it through your Amazon account for a refund. If the order has not shipped yet, the charge may still appear on your card temporarily, but it will be reversed within a few business days once Amazon processes the cancellation.
Do I lose any discount if I cancel Subscribe and Save?
Subscribe and Save typically offers a discount — usually 5 to 20 percent depending on the item and how many subscriptions you have active. Once you cancel, that discount no longer applies to that item. If you reorder it later as a regular purchase, you pay the full price unless a different promotion is running.
Can I cancel a subscription if I have a pending delivery?
Yes. If the delivery has not shipped yet, cancelling stops the order and you will not be charged. If it has already shipped, you will receive it and can return it for a refund. Check your order status before cancelling to see whether the item is still pending or already in transit.