Cancel Amazon Prime through your account settings

You can cancel Amazon Prime directly through your Amazon account on any device — computer, phone, or tablet. Log in to Amazon.com, go to Your Account, then select Prime Membership. You'll see a button labeled Cancel Membership or End Membership. Click it, and Amazon will walk you through a confirmation screen that shows your current billing date and what happens next.

The cancellation takes effect immediately after you confirm. If you paid for a full year or month upfront, you keep access to Prime benefits until your paid period ends — Amazon does not issue refunds for unused time. If you're on a monthly plan and cancel mid-month, your membership ends on your next billing date, and you'll have access until then.

Amazon will ask you why you're canceling and may offer you a discount to stay. You can ignore these offers and proceed with cancellation. There's no penalty for canceling, and you can rejoin Prime at any time by paying the current membership fee.

Key Takeaways

  • You cancel Prime through Your Account > Prime Membership > Cancel Membership on Amazon.com or the mobile app.
  • Cancellation takes effect immediately, but you keep access through the end of your paid billing period.
  • Amazon does not refund unused time on annual or monthly plans.
  • You can rejoin Prime whenever you want by paying the current membership fee.
  • If you only want to cancel Prime Video or Prime Music separately, you can do that from the same account settings without canceling the full membership.

What happens to your Prime benefits when you cancel

Once your paid period ends, you lose access to free two-day shipping, Prime Video streaming, Prime Music, and any other Prime perks you were using. Any items in your cart don't ship automatically — you'll need to pay standard shipping rates if you want to complete those orders after your membership ends.

If you have a Prime Video subscription bundled with Prime, that access ends too. However, if you subscribed to Prime Video as a standalone service (separate from Prime membership), canceling Prime does not affect it. You can check which services are bundled by looking at your Memberships and Subscriptions page in Your Account.

Your Amazon account itself stays active. You can still shop, use your saved addresses and payment methods, and access your order history. You just won't get Prime shipping speeds or the other membership benefits.

Cancel Prime through the Amazon mobile app

The process on the Amazon app is nearly identical to the website. Open the app, tap the menu icon (three horizontal lines), scroll down to Your Account, then tap Prime Membership. From there, select Cancel Membership and confirm your choice.

Some older versions of the app may have a slightly different layout. If you can't find Prime Membership in Your Account, try searching "cancel prime" in the app's search bar, which will take you directly to the cancellation page. The mobile app and website are connected to the same account, so canceling on either one cancels your membership everywhere.

Canceling a Prime membership you didn't sign up for

If someone else added Prime to your account — a family member, a shared account holder, or someone with access to your login — you can cancel it the same way. Go to Your Account > Prime Membership > Cancel Membership. You don't need permission from whoever added it.

If you share an Amazon account with a household member and only one of you wants to cancel Prime, that's not possible through the standard cancellation process. Prime membership applies to the entire account, not individual users. If you need separate memberships, you'll need separate Amazon accounts. However, you can set up a Household in your account settings, which lets multiple people share Prime benefits while keeping separate wishlists and recommendations.

What to do if you can't find the cancel button

If the Cancel Membership button doesn't appear in your Prime Membership settings, your account may have a restriction. This sometimes happens if you're in the middle of a promotional trial period or if your membership is managed through a third party (like a carrier or bank that bundled Prime with another service).

For trial periods, you can usually cancel anytime before the trial ends, and you won't be charged. Check the date shown next to your membership status — if it says "Trial ends on [date]," you can cancel before that date. If your Prime is bundled through another company, you'll need to cancel through that provider instead. For example, if you got Prime through Verizon or a credit card offer, contact that company's customer service to cancel.

If you still can't locate the cancel option, contact Amazon Customer Service through the Contact Us page on Amazon.com. They can cancel your membership manually and explain why the button wasn't visible.

Pausing Prime instead of canceling

Amazon doesn't offer an official pause or suspend feature for Prime membership. However, if you want to stop using Prime temporarily without canceling, you have a few options. You can let your membership lapse and rejoin later — there's no penalty, and you'll pay the current membership fee when you rejoin.

Alternatively, if you're on a monthly plan and want to avoid being charged next month, you can cancel now and rejoin whenever you're ready. Your access continues through the end of your current billing period, so you're not losing anything by canceling early. When you rejoin, you'll start a new billing cycle from that date.

Frequently Asked Questions

Will I get a refund if I cancel Prime mid-month?

No. Amazon does not refund unused time on monthly or annual plans. You keep access to Prime benefits through the end of your paid billing period, but you won't receive money back for the days remaining after you cancel.

Can I cancel Prime without canceling my Amazon account?

Yes. Canceling Prime only removes the membership. Your Amazon account, order history, saved addresses, and payment methods all stay active. You can shop on Amazon without Prime — you'll just pay standard shipping rates.

What if I cancel Prime and then change my mind?

You can rejoin Prime at any time by going to Amazon.com/prime and paying the current membership fee. There's no waiting period or penalty. Your new membership starts immediately, and you'll be charged on a monthly or annual basis depending on which plan you choose.

Does canceling Prime cancel Prime Video?

If Prime Video is bundled with your Prime membership, it ends when Prime ends. If you subscribed to Prime Video as a standalone service (separate from Prime), canceling Prime doesn't affect it — you'll keep your Prime Video subscription and continue to be charged for it separately.

Can I cancel Prime for just one person in my household?

No. Prime membership applies to your entire Amazon account, not individual users. If you share an account with others and only want to cancel for yourself, you'll need a separate Amazon account. You can set up a Household in your account settings to share Prime benefits across multiple accounts while keeping separate wishlists and recommendations.