Cancel online through your account settings

The fastest way to cancel Fabletics is through your member account on their website or mobile app. Log in, go to Account Settings, find the Membership section, and select Cancel Membership. Fabletics will ask you to confirm and may offer you a discount to stay — you can decline and proceed with cancellation. The process takes about two minutes.

Your cancellation takes effect immediately. You keep any credits or shoes you've already received, but you lose access to member pricing and your VIP status. If you have an active order that hasn't shipped yet, contact Fabletics customer service to cancel it before you cancel the membership itself, since cancelling the membership won't automatically cancel pending orders.

After you complete the cancellation, you should receive a confirmation email at the address associated with your account. Save this email as proof of cancellation in case a charge appears on your card later.

Key Takeaways

  • You can cancel through your account settings on the Fabletics website or app without calling or emailing anyone.
  • Cancellation is immediate, but pending orders may still process unless you contact customer service first.
  • If you signed up through a third-party service like Apple or Google Play, you must cancel through that service instead of through Fabletics directly.
  • Fabletics will often offer a discount code to keep you as a member — you can ignore it and complete the cancellation.
  • Save your cancellation confirmation email in case you need to dispute a charge that appears after you cancel.

Cancel through Apple, Google Play, or Amazon if you signed up that way

If you created your Fabletics account through Apple App Store, Google Play, or Amazon, you need to cancel the subscription through that service, not through Fabletics itself. The membership is tied to your payment method there, and cancelling only through Fabletics won't stop the charges.

For Apple: Open Settings, tap your name, select Subscriptions, find Fabletics, and tap Cancel Subscription. For Google Play: Open the Play Store app, go to your profile, select Subscriptions, choose Fabletics, and tap Cancel Subscription. For Amazon: Go to Your Account, select Memberships and Subscriptions, find Fabletics, and select Cancel Membership. After you cancel through any of these, log into your Fabletics account and confirm your membership status has changed to inactive.

These third-party platforms handle the billing, so Fabletics cannot stop charges from their end. Cancelling only in the Fabletics app will not prevent future charges if you signed up through one of these services.

Contact customer service if you can't find the cancel option

If the cancel button doesn't appear in your account settings, or if you're having trouble with the process, contact Fabletics customer service. You can reach them through the Help section of their website, which offers live chat during business hours, or email support@fabletics.com. Have your account email and membership number ready.

Customer service can also help if you're trying to cancel a membership you didn't create yourself, or if you're locked out of your account. Response times for email are typically one to two business days; live chat is usually faster during operating hours.

What happens to your account after cancellation

Once you cancel, your membership ends and you can no longer place orders at member prices. Any VIP credits you haven't used expire. You won't receive marketing emails from Fabletics, though you may still get transactional emails about past orders.

You can rejoin Fabletics at any time by creating a new account or reactivating your old one. If you reactivate within a certain period, Fabletics sometimes restores your account history, though this is not may provide. There is no penalty for cancelling and rejoining later.

Stop charges before your next billing date

Fabletics charges on a monthly cycle. If you cancel before your next billing date, you won't be charged again. Check your account to see when your next charge is scheduled — this date appears in your membership settings. If you cancel after the charge has already gone through but before the next one, you're done. If you cancel after a charge but want a refund for that charge, contact customer service; refund policies vary depending on how recently you were charged.

If you see a charge after you've cancelled, take a screenshot of your cancellation confirmation and contact customer service with the charge date and amount. Provide proof that you cancelled, and they can investigate whether the charge was an error. Keep records of all communications with customer service about disputed charges.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

Fabletics does not offer prorated refunds for cancellations mid-month. If you've already been charged for the current month, that charge is non-refundable unless you cancelled within a very short window after being charged. Contact customer service with your cancellation date and charge date to ask about exceptions.

Can I pause my membership instead of cancelling?

Fabletics does not offer a pause or hold option. You must either keep your membership active or cancel it. If you want to stop receiving charges temporarily, cancellation is your only option. You can rejoin whenever you're ready.

What if I cancel but still see a charge on my credit card?

Check the date of the charge. If it's dated before you cancelled, it was already processed and won't be reversed. If it's dated after cancellation, take a screenshot of your cancellation confirmation and contact Fabletics customer service with both dates. They can investigate whether the charge was an error or a delayed processing issue.

Do I lose my shoes or credits when I cancel?

No. Any shoes you've already received are yours to keep. Any VIP credits you've earned but not used will expire, so use them before you cancel if you want to place a final order. Once your membership is cancelled, you can't use those credits.

How long does it take for cancellation to go into effect?

Cancellation is immediate when you complete it through your account settings or through Apple, Google Play, or Amazon. However, if a charge was already scheduled or processing, it may still go through. Check your next billing date before you cancel to avoid being charged after cancellation.