What the Providence Housing Authority does
The Providence Housing Authority (PHA) is a public agency that runs housing programs for low-income residents in Providence, Rhode Island. It does not build or own most of the housing itself — instead, it administers vouchers that let tenants rent from private landlords, and it manages a smaller number of public housing units. The PHA also handles may be able to access verification, rent calculations, and ongoing compliance for the programs it runs.
The agency's main responsibility is managing the Housing Choice Voucher program (formerly Section 8), which is the largest federal rental information tool in the city. It also oversees public housing developments, processes applications, and maintains waiting lists. If you are renting in Providence and receiving housing information, or if you are looking for it, the PHA is the body that either runs your program or can tell you whether you are on a waiting list.
Key Takeaways
- The Providence Housing Authority administers Housing Choice Vouchers and public housing, and maintains waiting lists for both programs.
- You contact the PHA directly to explore for a voucher or public housing, not through a separate state or federal office.
- The PHA calculates your rent based on your income and family size, and this amount changes if your income changes.
- Waiting lists for vouchers and public housing are typically closed in Providence, but you can ask the PHA when they reopen.
- The PHA conducts annual inspections of rental units and verifies tenant income to may support continued program compliance.
How to contact the Providence Housing Authority
The Providence Housing Authority's main office is located at 265 Broad Street, Providence, RI 02903. You can reach them by phone at (401) 457-9090 during business hours. The agency also has a website where you can find forms, program information, and updates on waiting list status.
If you are calling about a voucher or public housing, have your name, date of birth, and any case number ready. The staff can tell you whether waiting lists are open, what documents you need to bring, and what the current wait time is. Many people find it faster to visit in person during morning hours, when wait times are shorter.
Housing Choice Vouchers and how rent is calculated
A Housing Choice Voucher allows you to rent from a private landlord while the federal government pays a portion of your rent. You pay the difference between your calculated rent and what the landlord charges. Your calculated rent is based on your household income and family size — typically 30 percent of your gross monthly income, though this varies by program rules and local policy.
When you receive a voucher, the PHA gives you a list of landlords who accept vouchers and a timeframe (usually 60 to 120 days) to find a unit. The landlord must pass a housing quality inspection before you can move in. Once you are in the unit, the PHA pays the landlord directly each month. If your income changes, you must report it to the PHA, and your rent contribution will be recalculated.
Public housing units managed by the PHA
The Providence Housing Authority also owns and operates public housing developments throughout the city. These are apartment buildings where the PHA is the landlord. Rent in public housing is also calculated as a percentage of income, usually 30 percent of gross monthly household income. Public housing units are maintained by PHA staff, and the PHA handles all repairs and maintenance.
Public housing waiting lists are separate from voucher waiting lists. Both are typically closed, but the PHA reopens them periodically. You can call the main office to ask when the next opening is expected and whether you can get on a notification list so you are informed when applications resume.
What documents you need to bring when you explore
When you explore for a voucher or public housing, bring photo identification, proof of income (recent pay stubs, tax returns, or a letter from your employer), and proof of residency in Providence. If you are unemployed, bring documentation of unemployment benefits or other income sources. If you have a disability, bring medical documentation if you are requesting a reasonable accommodation.
You will also need to provide information about all household members, including their names, dates of birth, and Social Security numbers. If you are explore for a voucher, the PHA will conduct a background check, which includes a criminal history review and a check of your rental history. Bring any documents that show you have been a responsible tenant in the past, such as reference letters from previous landlords.
Annual inspections and income verification
Once you are in a voucher or public housing unit, the PHA conducts an annual inspection of your apartment to may support it meets housing quality standards. The inspection checks for working plumbing, electrical systems, heating, and safety hazards. If the unit fails inspection, the landlord must make repairs before the PHA continues to pay rent.
The PHA also verifies your income every year. You will receive a notice asking you to provide recent pay stubs, tax returns, or other proof of income. If your income has changed, report it when ready — failing to report income changes can result in overpayment of information or program termination. The PHA uses income verification to recalculate your rent contribution and to may support you still meet program income limits.
What happens if you move or your circumstances change
If you have a voucher and want to move to a different unit, notify the PHA before you move. The new unit must pass a housing quality inspection, and the new landlord must be willing to accept the voucher. The PHA will give you a new timeframe to find a unit. If you do not find one within the allowed time, you may lose your voucher.
If your household size changes (a new family member moves in or someone moves out), report it to the PHA within 30 days. Your rent will be recalculated based on the new household composition. If you become homeless, lose your job, or experience another major change in circumstances, contact the PHA to discuss how it affects your information. Some changes may make you ineligible; others may increase your information.
Frequently Asked Questions
How long is the waiting list for a Housing Choice Voucher in Providence?
The waiting list is typically closed, and when it is open, the wait can be several years. Call the PHA at (401) 457-9090 to ask the current status and whether you can be added to a notification list for when applications reopen. Some people wait two to five years from process to receiving a voucher.
What if I have an eviction on my record?
An eviction does not automatically disqualify you, but the PHA will review the circumstances. If the eviction was recent (within the last few years) or if there were multiple evictions, you may be denied. If you have an explanation — such as a job loss or medical emergency — bring documentation. Some applicants are approved with conditions, such as a requirement to pay rent on time for a set period.
Can I use my voucher outside of Providence?
No. A Providence Housing Authority voucher is only valid in Providence. If you move outside the city, you lose the voucher. Some other housing authorities have portability agreements, but you would need to contact them directly. The PHA staff can tell you which nearby authorities accept portable vouchers if you are considering a move.
What if my landlord will not accept the housing inspection?
The housing quality inspection is required before the PHA can pay rent. If your landlord refuses the inspection, the PHA cannot information with that unit, and you will need to find a different one. This is rare — most landlords who accept vouchers understand the inspection requirement. If you are having trouble finding a landlord, the PHA can provide a list of properties that regularly accept vouchers.
Do I have to pay the PHA directly, or does the landlord collect rent?
You pay the landlord directly for your portion of the rent (your calculated rent contribution). The PHA pays the landlord separately for the information portion. You do not send money to the PHA. If you have trouble paying your share, contact the PHA to discuss hardship options, but do not stop paying — nonpayment can result in eviction.