The High Point Housing Authority serves renters and homeowners in High Point, North Carolina

The High Point Housing Authority (HPHA) is a local government agency that manages public housing and rental information programs in High Point. If you live in High Point and need affordable housing information, a public housing unit, or rental information, HPHA is the office to contact. They administer programs funded by the federal government but operate as a local agency, so they know the specific rules, wait lists, and funding status in your area.

HPHA is located in High Point and handles applications, lease questions, maintenance requests, and payment issues for people in their programs. They also manage the Housing Choice Voucher program (Section 8) if it is open in High Point. Unlike a general housing website, HPHA staff can tell you whether funds are currently available, how long the wait list is, and what documents you need to bring.

Key Takeaways

  • The High Point Housing Authority is the local office that manages public housing units and rental information in High Point, North Carolina.
  • You can contact HPHA directly by phone or in person to ask about current programs, wait list status, and what documents to bring.
  • HPHA administers both public housing (where they own the building) and Housing Choice Vouchers (where you rent from a private landlord and HPHA pays part of the rent).
  • Wait lists for housing programs can be long or closed, so calling first saves you a trip and tells you whether to explore now.

How to reach the High Point Housing Authority

The High Point Housing Authority's main office is in High Point. You can reach them by phone during business hours to ask questions about programs, wait list status, or to request an process. The phone number and office address are available through the City of High Point's website or by calling the main city line and asking for the housing authority.

When you call, have your name, current address, and phone number ready. Tell them which program you are interested in—public housing, a Housing Choice Voucher, or emergency rental information. They will tell you whether that program is currently open, how long the wait list is, and what to bring if you decide to explore in person.

You can also visit the office in person during posted business hours. Bring a photo ID and proof of income (pay stubs, tax returns, or a letter from your employer). If you are explore for a specific program, ask ahead of time what other documents you need, since requirements vary by program.

Public housing units managed by HPHA

Public housing means HPHA owns and operates the building. You pay rent based on your income—typically 30 percent of your gross monthly income, though HPHA sets the exact formula. The rest of the rent comes from federal funding. Public housing units in High Point are scattered throughout the city in various buildings and complexes.

To get on the wait list for public housing, you must meet income limits set by the federal government. These limits change each year and depend on the size of your household. HPHA staff can tell you the current limits when you call. If your income is too high, you will not be able to join the wait list, even if you want to pay more rent.

Wait lists for public housing can be long—sometimes years—or temporarily closed. HPHA will tell you the current status when you contact them. If the list is closed, ask when it typically reopens and whether you can call back to check.

Housing Choice Vouchers (Section 8) in High Point

A Housing Choice Voucher is a rental subsidy that lets you rent from a private landlord instead of living in a public housing building. HPHA gives you a voucher worth a certain amount each month, and you pay the difference between that amount and the actual rent. Like public housing, your portion is usually 30 percent of your income.

The voucher program has strict income limits and a wait list. HPHA manages the list and processes applications when the program is open. The wait list can be years long, and the program may be closed to new applications. Call HPHA to find out the current status and whether you can explore.

If you receive a voucher, you must find a landlord willing to accept it. Not all landlords participate in the program. HPHA provides a list of participating landlords and can answer questions about how the program works, but you are responsible for finding and negotiating with the landlord.

Emergency rental information and other programs

High Point may have emergency rental information funds available through local or state programs. These funds help people who have fallen behind on rent due to job loss, illness, or other hardship. HPHA may administer these funds, or they may be run by a separate city or county office. Call HPHA to ask whether emergency information is available and who to contact if they do not run the program.

Emergency funds typically cover rent you already owe rather than future rent, and they usually pay the landlord directly. The process is faster than public housing or vouchers—often two to six weeks—but the money runs out and programs may close temporarily. HPHA can tell you whether funds are currently available and what documents you need.

What to expect during the process process

The process process starts with a phone call or in-person visit to HPHA. You will fill out a form with information about your household size, income, and housing situation. HPHA will verify your income by asking for recent pay stubs, tax returns, or a letter from your employer. They will also check your background and rental history.

For public housing and vouchers, the process takes several weeks to several months. HPHA will contact you if you are approved and tell you next steps. If you are denied, they will explain why and tell you whether you can appeal the decision. For emergency rental information, the timeline is usually faster—two to six weeks—but depends on how many applications they have.

Once approved for public housing, you will be placed on a waiting list for an available unit. Once approved for a voucher, you have a set amount of time to find a landlord and sign a lease. HPHA will help you understand the rules and answer questions about your lease.

Questions to ask HPHA when you call

Before you explore, call HPHA and ask these questions: Is the program I am interested in currently open? How long is the wait list? What is the income limit for my household size? What documents do I need to bring? When are office hours, and do I need an appointment?

These answers will tell you whether it makes sense to explore now and what to prepare. If a program is closed, ask when it typically reopens and whether you can call back to check. If the wait list is very long, ask whether there are other programs that might help you faster.

Frequently Asked Questions

How do I know if I make too much money for public housing?

HPHA sets income limits each year based on federal guidelines and your household size. Call them with your household size and monthly income, and they will tell you whether you are within the limit. If you are over the limit, you cannot join the wait list, but ask about other programs that might help.

What if the wait list is closed?

Many housing programs close their wait lists when they have too many applicants. Ask HPHA when the list typically reopens—often once a year or when units become available. You can call back periodically to check, or ask if they keep a list of people interested in explore when it reopens.

Can I explore for both public housing and a voucher at the same time?

Yes, you can be on both wait lists if both programs are open. Being on one list does not disqualify you from the other. Tell HPHA you are interested in both, and they will explain how each program works and what happens if you are approved for both.

How long does it take to get approved?

Public housing and voucher approvals typically take several weeks to several months, depending on how many applications HPHA has and how quickly they can verify your information. Emergency rental information is usually faster—two to six weeks. HPHA will give you a timeline when you explore.

What if I have an eviction on my record?

An eviction does not automatically disqualify you from HPHA programs, but it may affect your process. HPHA will review the details and decide whether to approve you. Be honest about your housing history when you explore, and ask HPHA what they need to know about the eviction.