How to find the closest Chase location to you
The fastest way to find a nearby Chase branch or ATM is to use Chase's branch locator tool on their website or mobile app. Go to chase.com, select "Locations" from the main menu, and enter your address or zip code. The tool shows you branches and ATMs within a set distance, their hours, and what services each location offers — some branches handle mortgages or business accounts, while others handle basic deposits and withdrawals only.
If you're using the Chase mobile app, tap the menu icon, select "Find a Branch or ATM," and let the app use your phone's location to show nearby options sorted by distance. You can also call Chase customer service at 1-800-935-9935 to ask for the closest branch, though the online tool is usually faster.
Google Maps and Apple Maps both include Chase locations in their search results. Type "Chase Bank near me" or "Chase ATM near me" and the map will show you what's closest, real-time wait times at some branches, and directions. This method works even if you don't have the Chase app installed.
Key Takeaways
- Chase's branch locator on chase.com or the mobile app shows you the nearest locations, their hours, and which services each branch offers.
- Not all Chase branches handle the same services — some are deposit-only or limited-service, so check what you need before you go.
- Google Maps and Apple Maps both show Chase locations with directions and sometimes current wait times.
- Chase ATMs are available at many non-Chase locations, including grocery stores and convenience stores, which may be closer than a branch.
- If you need a specific service like a mortgage consultation or business account setup, call ahead to confirm that branch offers it.
What services are available at different branch types
Chase operates three main types of locations: full-service branches, limited-service branches, and ATM-only locations. A full-service branch handles checking and savings accounts, loans, mortgages, investment services, and business banking. A limited-service branch typically handles deposits, withdrawals, and account questions but may not offer loans or investment advice. ATM-only locations let you withdraw cash and make deposits but offer no teller service.
The branch locator tool tells you which category each location falls into and lists specific services available there. If you need to open a new account, apply for a mortgage, or set up a business line of credit, confirm the branch offers that service before you make the trip. Some branches in smaller towns or inside grocery stores are deposit-only and cannot handle those transactions.
Using Chase ATMs outside of branches
Chase ATMs are installed in thousands of locations beyond Chase branches, including Walgreens, CVS, grocery stores, and gas stations. You can withdraw cash and deposit checks at these ATMs without visiting a branch. The branch locator tool shows ATM-only locations separately from branches, so you can find one that's even closer to your home or work.
If you use an ATM that is not owned by Chase, you may be charged a fee by both Chase and the ATM operator — typically $2 to $3 per transaction. Using a Chase ATM or a branch teller is free for account holders. Some Chase checking accounts reimburse out-of-network ATM fees, so check your account terms if you use ATMs frequently.
Branch hours and holiday closures
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with some locations open on Saturday mornings. Hours vary by location, and many branches have reduced hours on certain days. The branch locator tool shows the exact hours for each location, including Saturday and Sunday availability.
Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on the state. If you need to handle banking on a holiday, use an ATM or the Chase mobile app to transfer money, pay bills, or check your balance.
What to bring when you visit a branch
For basic transactions like deposits or withdrawals, bring your debit card or account number and a photo ID. If you're opening a new account, bring a government-issued ID, proof of address (a recent utility bill or lease), and your Social Security number. For mortgage or loan applications, bring recent pay stubs, tax returns, and bank statements showing your financial history.
If you're closing an account or making changes to account ownership, bring the original account holder's ID and any relevant documents. Call the branch ahead of time if you're unsure what documents you need for a specific transaction — this saves you a trip back home.
Alternatives if no Chase branch is nearby
If you live far from a Chase branch, you can handle most banking online through chase.com or the mobile app. You can transfer money between accounts, pay bills, deposit checks by taking a photo, and manage your account without visiting a location. The app lets you check your balance, view transactions, and set up alerts for unusual activity.
For deposits, you can mail checks to Chase or use mobile check deposit through the app. If you need cash, use any Chase ATM or withdraw from a non-Chase ATM, though you may pay a fee. For services that require a teller — like opening a new account or applying for a loan — you can start the process online and complete it over the phone or video call with a Chase representative.
Frequently Asked Questions
Can I do everything at an ATM-only location that I can at a branch?
No. ATM-only locations let you withdraw cash and deposit checks, but you cannot open accounts, apply for loans, or speak with a banker. For those services, you need a full-service or limited-service branch. Use the locator tool to find a branch that offers what you need.
Do I have to pay a fee to use a Chase ATM?
No, Chase ATMs are free for Chase account holders. If you use an ATM owned by another bank, both that bank and Chase may charge you a fee. Some Chase checking accounts reimburse out-of-network fees, so check your account agreement.
Can I deposit a check at a Chase ATM?
Yes, most Chase ATMs accept check deposits. You can also deposit checks through the Chase mobile app by taking a photo of the front and back. Mobile deposits usually post to your account within one business day.
What if my nearest Chase branch has limited hours?
Use the mobile app or website to handle most transactions online. For services that require a teller, call the branch to confirm they offer it and ask about their hours. Some branches offer extended hours on certain days, or you may find a different location nearby with better availability.
Can I open a Chase account without visiting a branch?
Yes. You can open a checking or savings account online at chase.com or through the mobile app. You'll need a government-issued ID, proof of address, and your Social Security number. The process typically takes 10 to 15 minutes.