How to find a Chase location near you
The fastest way to find a Chase branch or ATM is to use Chase's branch locator tool on their website or mobile app. Go to chase.com, click "Locations" in the top menu, and enter your address or zip code. The tool shows you every Chase branch and ATM within a set distance, along with hours, services available at that location, and directions.
If you're using the Chase mobile app, tap the menu icon, select "Locations," and the app will use your phone's location to show nearby branches and ATMs automatically. This is useful when you're traveling or away from home and need to find a Chase location quickly.
You can also call Chase customer service at 1-800-935-9935 and ask for the nearest branch or ATM. A representative can tell you the address, hours, and what services that location offers.
Key Takeaways
- Chase's branch locator on chase.com or the mobile app is the most direct way to find nearby locations with current hours and services.
- Not all Chase branches offer the same services — some are limited-service locations that handle deposits and withdrawals but not loan applications or account changes.
- Chase ATMs are more widely available than branches and work 24/7, but you may pay a fee if you use an ATM outside the Chase network.
- If you need a specific service like opening an account or applying for a loan, call ahead to confirm that branch offers it before you visit.
What services are available at different Chase locations
Not every Chase branch offers the same services. Full-service branches handle account openings, loan applications, mortgage consultations, and complex transactions. Limited-service branches typically handle deposits, withdrawals, and basic account questions, but may not have loan officers or mortgage specialists on staff.
The branch locator tool tells you which services each location offers. Look for labels like "Full Service," "Limited Service," or specific icons showing whether that branch handles mortgages, business accounts, or investment services. If you need something specific — like opening a business account or refinancing a mortgage — check this information before you go.
Chase ATMs are available at most branches and many other locations, including grocery stores and convenience stores. ATMs let you withdraw cash, deposit checks, transfer money, and check your balance any time. If you use a non-Chase ATM, Chase typically charges a fee, and the other bank may charge one too.
Why you might not find a Chase branch nearby
Chase has branches in most states, but coverage varies by region. Some rural areas have no Chase branches within 30 miles. If there's no branch near you, you can still bank with Chase through their website, mobile app, or by phone — you won't need to visit a physical location for most everyday transactions.
For deposits, you can use mobile check deposit through the Chase app, mail checks to Chase, or use a Chase ATM that accepts deposits. For withdrawals, any Chase ATM works, even if there's no branch nearby. If you need to speak with someone in person, you may need to travel to the nearest branch or use video chat with a Chase representative through the app.
Using Chase ATMs outside your home area
Chase ATMs work the same way whether you're at home or traveling. You can withdraw cash, deposit checks, and transfer money using your debit card or mobile wallet. Chase does not charge you a fee for using a Chase ATM, even if it's in a different state.
If you use an ATM that is not part of the Chase network, both Chase and the other bank may charge you a fee — typically $2 to $3 per transaction. The branch locator tool can help you find a Chase ATM in unfamiliar areas so you can avoid these fees.
Opening an account without visiting a branch
You do not need to visit a Chase branch to open a checking or savings account. You can open most accounts online through chase.com or the mobile app in about 10 minutes. You'll need a valid ID, Social Security number, and an initial deposit (the amount varies by account type).
For some account types or if you have questions during the process, you can chat with a Chase representative through the website or call 1-800-935-9935. Video chat is also available through the mobile app if you prefer to speak with someone face-to-face without leaving home.
Visiting a branch for specific needs
Some transactions still require a visit to a branch or a phone call. If you need to close an account, dispute a transaction, set up a power of attorney, or handle a complex issue, you may need to speak with someone in person or by phone. The branch locator tool shows you which branches have the specialists you need.
Before you visit, call ahead or use the branch's contact information from the locator to confirm someone is available to help with your specific need. This saves you a trip if that branch doesn't handle what you're looking for.
Frequently Asked Questions
Can I deposit cash at a Chase ATM?
Yes. Most Chase ATMs accept cash deposits 24/7. The deposit is usually available in your account within one business day. Some ATMs have limits on how much cash you can deposit at once, typically $5,000 to $10,000 per transaction.
Do I need to make an appointment to visit a Chase branch?
No appointment is required for basic transactions like deposits or withdrawals. For complex services like loan applications or account changes, you can call ahead to schedule time with a specialist, which usually speeds up the process.
What happens if I use a non-Chase ATM?
You will likely pay a fee from both Chase and the other bank. Chase's out-of-network ATM fee is typically $2 to $3 per transaction. The other bank may charge an additional $1 to $3. Using the branch locator to find a Chase ATM avoids these fees.
Can I do everything online that I can do at a branch?
Most everyday banking — deposits, withdrawals, transfers, bill pay — can be done online or through the app. Complex transactions like loan applications, account disputes, or power of attorney changes may require a phone call or in-person visit.
What if the nearest Chase branch is far away?
You can handle most banking needs online, by phone, or through mobile check deposit. For in-person help, you can visit the nearest branch when you need it, or use video chat through the app to speak with a representative without traveling.