The fastest way to find a Chase location
Chase operates a branch locator tool on its website at chase.com/locations. Enter your address or zip code, and the tool shows branches and ATMs within a set distance, along with hours, phone numbers, and services available at each location. You can also call Chase customer service at 1-800-935-9935 to ask for the nearest branch by phone.
If you need an ATM only — not a teller or account services — Chase has roughly 16,000 ATMs across the United States. The branch locator shows ATM-only locations separately from full branches, which matters if you need to deposit a check or speak to someone in person.
Google Maps and Apple Maps also show Chase locations when you search "Chase Bank near me," though these third-party maps sometimes lag behind when a branch closes or moves. The official Chase locator is more current.
Key Takeaways
- Chase's branch locator at chase.com/locations shows both branches and ATMs with current hours and available services.
- You can call 1-800-935-9935 to find the nearest location by phone if you prefer not to use the website.
- ATM-only locations are listed separately from full branches in the locator tool.
- Google Maps and Apple Maps show Chase locations but may not reflect recent closures or moves as quickly as Chase's official tool.
What services are available at different Chase locations
Not every Chase location offers the same services. Full branches handle account opening, loan applications, mortgage consultations, and check deposits. ATM-only locations let you withdraw cash, deposit checks (at machines with deposit capability), and check your balance, but you cannot speak to a banker.
The branch locator tool lists which services each location provides — look for labels like "Personal Banking," "Business Banking," or "Wealth Management." If you need a specific service, check the listing before you go. Some branches in smaller towns or inside grocery stores may have limited hours or a smaller staff.
Using Chase ATMs outside your home state
Chase ATMs work the same way whether you are in your home state or traveling. You can withdraw cash and deposit checks at any Chase ATM without a fee if you have a Chase checking or savings account. This is one reason many people keep a Chase account — the network is large enough that you can often find an ATM in most cities.
If you use an ATM that is not owned by Chase, you may be charged a fee by both Chase and the ATM operator. The exact fee depends on your account type, so check your account terms or call customer service if you are unsure.
Finding a Chase branch when you are traveling
Before you travel, open the Chase branch locator on your phone and bookmark it, or take a screenshot of branches near your destination. This way you have the information even if your phone loses signal. Many travelers also note that Chase branches inside grocery stores (like Safeway or Kroger locations) often have longer hours than standalone branches.
If you need to deposit a check while traveling and cannot find a branch, Chase mobile app users can deposit checks by taking a photo of the front and back. This works from anywhere and usually posts within one business day.
Chase branches in rural areas and small towns
Chase has fewer branches in rural areas than in cities and suburbs. If you live in a small town, the nearest full branch may be 30 or 40 miles away. In that case, you may rely more on ATMs, mobile deposits, and online banking. The branch locator will show you what is actually available in your area rather than what you might hope for.
If you live far from a Chase branch and need in-person banking regularly, consider whether Chase is the right bank for you. Local or regional banks often have more branches in rural areas, and credit unions sometimes offer shared branching networks that let you use other credit union branches for basic transactions.
What to bring when you visit a Chase branch
If you are opening an account, bring a government-issued photo ID and your Social Security number. If you are depositing a check, bring the check and your debit card or account number. For loan or mortgage consultations, bring recent pay stubs, tax returns, and information about the property or purchase you are considering.
Call ahead if you need a specific service or expect a long conversation. Some branches take appointments for complex transactions, and calling first can save you a trip if the branch is unusually busy or if a specialist is not available that day.
Frequently Asked Questions
Can I do everything online instead of visiting a branch?
Most routine banking — transfers, bill pay, checking balances, and mobile check deposits — happens online or through the Chase app. You only need a branch for opening new accounts, getting a cashier's check, discussing loans or mortgages, or handling disputes that require a signature. Many people never visit a branch after opening their account.
Do all Chase ATMs accept deposits?
Most Chase ATMs accept cash and check deposits, but some older machines or ATM-only kiosks may not. The branch locator tool notes which ATMs have deposit capability. If you are unsure, use a full branch or call ahead.
Is there a fee to use a Chase ATM?
No fee if you have a Chase checking or savings account. If you do not have a Chase account, the ATM operator may charge you a fee. Some Chase accounts also waive fees at certain partner ATM networks, so check your account terms.
What if the nearest Chase branch is far away?
You can handle most banking online or through the mobile app. For deposits, use mobile check deposit or mail checks to Chase. For cash withdrawals, use any Chase ATM. You only need to visit a branch for services that require in-person verification or a signature.
Can I visit any Chase branch, or do I have to go to the one where I opened my account?
You can visit any Chase branch. Your account is linked to your Social Security number and ID, not to a specific location. This flexibility is useful if you move or travel frequently.