Most Chase branches close at 5 or 6 p.m. on weekdays, but hours vary by location and you must check your specific branch

Chase does not set a single closing time across all branches. Each location sets its own hours based on customer traffic, staffing, and local demand. Most branches in urban and suburban areas close at 5 or 6 p.m. on Monday through Friday, but some high-traffic locations stay open until 7 p.m. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sunday.

The only way to know your specific branch's closing time is to check Chase's branch locator on their website or call the branch directly. Hours also change seasonally and around holidays, so what worked last month may not be accurate this week. Do not assume a branch is open based on what you remember from a previous visit.

If you arrive at a branch and find it closed, Chase ATMs outside the building remain available 24/7 for basic transactions like cash withdrawal and check deposit. For anything requiring a staff member, you will need to return during business hours or call customer service.

Key Takeaways

  • Most Chase branches close at 5 or 6 p.m. on weekdays, but you must confirm your specific branch's hours before visiting because they vary by location.
  • Chase ATMs are available 24/7 and do not close, so you can withdraw cash, deposit checks, and check balances at any time of day or night.
  • Saturday hours are typically 9 a.m. to 1 p.m., and nearly all Chase branches are closed on Sundays.
  • Holiday schedules differ from regular hours, and some branches may close early or stay closed entirely on certain holidays.
  • Chase customer service by phone is open seven days a week for account questions, fraud reports, and transactions that do not require in-person service.

How to find your branch's exact closing time

Visit Chase.com and use the branch locator tool. Enter your zip code or address, and the results will show each nearby branch with its full hours of operation. The locator updates regularly, so the hours you see are current. You can also see which branches have ATMs outside the building, which matters if you need cash after closing time.

If you prefer to call, search for your specific branch's phone number online or dial the main Chase customer service line and ask to be transferred. A staff member can confirm hours and tell you whether the branch is open today. This is especially useful before a holiday, when many branches adjust their schedule or close entirely.

Save your branch's hours in your phone or calendar once you confirm them. This takes 30 seconds and prevents a wasted trip if you need to visit during a specific window.

Chase ATM hours and what you can do outside branch hours

Chase ATMs never close. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM 24 hours a day, seven days a week. If you need cash or want to handle a basic transaction after your branch closes, an ATM is your fastest option. Most Chase branches have at least one ATM outside the building, accessible even when the branch itself is locked.

For transactions that require speaking to a person — opening an account, applying for a loan, disputing a charge, getting a cashier's check, or resolving a complex account issue — you must visit during branch hours or call customer service. Chase's phone line is open seven days a week, though wait times are longer on weekends and evenings. If your issue is urgent, calling is often faster than waiting for a branch to open.

Weekend and holiday hours

Saturday hours at most Chase branches run from 9 a.m. to 1 p.m., though some locations may open as early as 8 a.m. or stay open until 2 p.m. Very few Chase branches are open on Sunday; if you need in-person service on a Sunday, call ahead to confirm your branch is one of the exceptions. Most people find that Saturday morning is the only weekend option for branch visits.

On major holidays — New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas — most Chase branches close for the entire day. Some branches may close early on the day before a holiday. Check the branch locator or call before visiting on or around a holiday. ATMs remain open and functional on all holidays.

What to do if you need service after hours

Chase customer service is available by phone seven days a week. You can report fraud, ask about your account, make a payment, or get general information without visiting a branch. Wait times are typically shorter on weekday mornings and longer on weekend evenings. Have your account number and a form of ID ready when you call.

For urgent issues like a lost or stolen card, you can freeze your card instantly through the Chase mobile app or website without waiting for a representative. For account disputes or fraud claims, you can start the process online and follow up with a phone call to document the issue formally. This creates a paper trail and often speeds up resolution.

Frequently Asked Questions

Are all Chase branches open at the same time?

No. Each Chase branch sets its own hours based on location and demand. A branch in a downtown office building may close at 5 p.m., while a suburban branch might stay open until 6 or 7 p.m. Always check your specific branch's hours before visiting.

Can I deposit a check at a Chase ATM after the branch closes?

Yes. Chase ATMs accept check deposits 24/7. The deposit is processed and added to your account, though the funds may not be available until the next business day depending on the amount and your account type.

What if I need to speak to someone on a Sunday?

Most Chase branches are closed on Sunday, but you can call customer service seven days a week. For in-person service, you would need to visit on a weekday or Saturday morning. A few high-traffic branches may be open on Sunday — call ahead to confirm.

Do Chase branches close early on the day before a holiday?

Some do, but not all. Hours vary by location. If you need service around a holiday, check the branch locator or call your branch directly rather than assuming regular hours apply.

What should I do if I arrive at a branch and it is already closed?

If the branch has an ATM outside, you can use it for cash withdrawal, check deposit, or balance inquiry. For anything else, call customer service or return during business hours. Check the branch locator before your next visit to confirm the closing time.