Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location sets its own hours based on customer traffic and staffing. A branch in a downtown office building may open at 8 a.m., while a suburban location might not open until 9 a.m. Weekend hours are shorter — most branches that are open on Saturday open at 9 a.m. and close by 1 p.m., and many branches are closed on Sunday entirely.

The fastest way to find your branch's exact hours is to visit Chase.com, enter your zip code in the branch locator, and click on the specific location. The hours appear on that branch's page. You can also call the branch directly — the phone number is listed in the same locator. If you are planning a visit, calling ahead takes 30 seconds and saves a trip if the branch closes earlier than you expect.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays, but some open as early as 8 a.m. depending on location.
  • Closing time is typically between 5 and 6 p.m. on weekdays, and branches that open on Saturday usually close by 1 p.m.
  • Many Chase branches are closed on Sunday, so check your specific branch's schedule before visiting.
  • The Chase branch locator at Chase.com shows exact hours for each location and includes the branch phone number.
  • Calling your branch directly is the most reliable way to confirm hours, especially before a holiday or weekend visit.

How to find your branch's hours online

Go to Chase.com and look for the branch locator tool, usually found in the footer or under a "Locations" link. Enter your zip code or city name. A map appears with nearby branches marked. Click on the branch you plan to visit — not just the name, but the actual location card or pin on the map.

The branch details page shows the full weekly schedule: Monday through Sunday, with opening and closing times for each day. If a branch is closed on a particular day, that day will show as closed rather than listing a time. This page also displays the branch address, phone number, and what services are available at that location (some smaller branches do not offer certain services like safe deposit boxes).

If you cannot find the locator or your branch does not appear, the branch may have closed. Chase periodically consolidates locations. Calling Chase customer service at the number on the back of your card can confirm whether your branch still exists and direct you to the nearest open location.

Holiday hours and temporary closures

Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. On the day before a holiday, many branches close earlier than their normal time — often by 2 or 3 p.m. instead of 5 or 6 p.m.

During severe weather or local emergencies, individual branches may close without notice. If you are heading to a branch during a storm or crisis, call ahead. The branch locator on Chase.com sometimes shows temporary closures, but a phone call is more reliable. You can also check your local news for reports of business closures in your area.

Using Chase services outside branch hours

You do not need to visit a branch for most banking tasks. Chase ATMs are available 24/7 for withdrawals, deposits (at ATMs with deposit capability), and balance checks. The Chase mobile app lets you transfer money between accounts, pay bills, deposit checks by photo, and check your balance at any time. You can also call Chase customer service at the number on your card — phone lines are typically open from early morning until late evening, seven days a week.

If you need to speak with someone in person — to open a new account, apply for a loan, or discuss investment options — you must visit during branch hours. Some Chase branches offer Saturday hours specifically for customers who cannot visit on weekdays. A few locations in major cities stay open later on certain weekdays. The branch locator shows these extended hours if your location offers them.

What to bring when you visit

Bring a government-issued photo ID for any transaction. If you are opening an account, bring a second form of ID and proof of address (a utility bill or lease dated within the last 60 days). If you are depositing a check, bring the check and your debit card or account number. For most routine transactions like withdrawals or balance inquiries, just your ID is enough.

If you are visiting for a specific service — refinancing a mortgage, discussing investment accounts, or resolving a dispute — call ahead and ask if you need to bring documents. Some branches can schedule an appointment, which guarantees a banker will be available when you arrive rather than making you wait.

Frequently Asked Questions

Are Chase branches open on weekends?

Many Chase branches are open on Saturday from 9 a.m. to 1 p.m., but not all locations. Very few branches are open on Sunday. Check your specific branch's hours on Chase.com or call to confirm weekend availability before visiting.

What time does Chase open on weekdays?

Most Chase branches open at 9 a.m. on weekdays, though some downtown or high-traffic locations open as early as 8 a.m. A few branches in smaller towns may not open until 10 a.m. Your branch locator shows the exact time for your location.

Can I do my banking outside of branch hours?

Yes. Chase ATMs work 24/7, the mobile app is available anytime, and customer service phone lines are open early morning through evening most days. You only need to visit a branch in person for account openings, loan applications, or services that require a banker's help.

Do Chase branches close early on holidays?

Yes, many branches close 2 to 3 hours earlier than normal on the day before a major holiday. On the holiday itself, all branches are closed. Call your branch or check Chase.com a few days before a holiday if you need to visit.

What if my branch is closed when I need to deposit a check?

Use mobile check deposit through the Chase app — you photograph the front and back of the check, and it deposits into your account within one business day. You can also deposit at any Chase ATM that has deposit capability, available 24/7.