Chase closes at different times depending on the branch and the day

Chase bank branches do not all close at the same time. Most branches close between 5 p.m. and 6 p.m. on weekdays, but some stay open until 7 p.m. or later, and Saturday hours vary widely. The only way to know when your specific branch closes today is to look it up by location — Chase's website and mobile app both let you search by address or ZIP code and see that day's hours in seconds.

Chase also operates some branches inside grocery stores and other retail locations, and those follow different schedules than standalone branches. If you have not visited your branch in a while, the hours may have changed since you last went.

Key Takeaways

  • Chase branch hours vary by location, with most closing between 5 p.m. and 6 p.m. on weekdays, but some open much later.
  • The fastest way to find today's hours is to search your branch on Chase.com or the Chase mobile app by address or ZIP code.
  • Branches inside grocery stores and retail locations often have different hours than standalone Chase branches.
  • If you need to deposit money or withdraw cash after hours, Chase ATMs are available 24/7 at most locations.
  • Chase customer service by phone is available seven days a week, though branch lobby access is limited to posted hours.

How to find your branch's hours on Chase.com

Go to Chase.com and click "Locations" in the top navigation menu. Enter your address, city, or ZIP code in the search box. The results will show all Chase branches near you, and each one displays today's hours, Saturday hours, and Sunday hours in a box on the right side of the listing.

If you see "Temporarily Closed" or "Limited Hours," that branch may not be open today. Click on the branch name to see whether it is closed for a holiday, undergoing renovation, or operating on a reduced schedule. You can also call the branch directly — the phone number appears in the same listing.

Using the Chase mobile app to check hours

Open the Chase mobile app and tap the menu icon (three horizontal lines) at the bottom right. Select "Locations" and search by address or ZIP code. The app shows the same information as the website: today's hours, weekend hours, and whether the branch is open right now.

The app also shows which services are available at each branch — some locations do not offer safe deposit boxes or notary services, for example. If you need a specific service, check the branch details before you go.

Why Chase branch hours vary so much

Chase operates branches in different neighborhoods, and foot traffic and staffing differ by location. A busy downtown branch may stay open until 7 p.m. to serve commuters, while a suburban branch might close at 5 p.m. Some branches are also staffed differently on certain days — a branch might have shorter hours on Wednesday because fewer employees are scheduled.

Branches inside supermarkets and Target stores follow the retail location's hours, not Chase's standard schedule. A Chase branch inside a grocery store that closes at 9 p.m. may stay open that late, but a Chase inside a Target that closes at 8 p.m. closes then instead.

What to do if the branch is closed when you need it

Chase ATMs work 24/7 at most locations, so you can withdraw cash or deposit checks anytime, even after the branch closes. Mobile check deposit through the Chase app also works around the clock — photograph the front and back of a check and submit it through the app without visiting a branch.

If you need to speak to someone, Chase customer service is available by phone seven days a week. Call the number on the back of your debit or credit card. For account questions, transfers, or fraud reports, phone support can often handle the issue without a branch visit.

Holiday closures and temporary hour changes

Chase branches close on major federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on the location.

If a branch is undergoing renovation or staffing changes, Chase updates the hours on its website and app. Check the branch listing a day or two before you plan to visit if you have not been there recently, because hours can change without notice.

Frequently Asked Questions

Can I do my banking after the branch closes?

Yes. Chase ATMs are available 24/7 for withdrawals, deposits, and balance checks. Mobile check deposit through the Chase app works anytime. For account questions or transfers, call Chase customer service at the number on your card — they are available seven days a week.

Do all Chase branches have the same hours?

No. Hours vary by location, day of the week, and whether the branch is inside a retail store. A branch in one neighborhood might close at 5 p.m. while another closes at 7 p.m. Always search your specific branch on Chase.com or the app to see today's hours.

What if my branch shows limited hours or is temporarily closed?

Click the branch name on Chase.com or the app to see the reason — it may be a holiday, renovation, or staffing change. The listing will show when normal hours resume. You can also call the branch directly or visit another Chase location nearby.

Are Chase branches inside grocery stores open different hours?

Usually yes. Branches inside supermarkets and retailers follow that store's hours, not Chase's standard schedule. Search your specific branch location on Chase.com to see its exact hours, which may be longer or shorter than a standalone branch.