Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. A branch in a downtown office building may open at 8 a.m., while a suburban location might not open until 9 a.m. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sunday.

The fastest way to find your branch's exact hours is to visit Chase.com, enter your zip code in the branch locator, and click on the specific location. The hours appear on that branch's page. You can also call the branch directly — the phone number is listed in the same locator — or use Google Maps, which pulls Chase's official hours.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • The Chase branch locator at Chase.com shows the exact hours for your nearest location.
  • Saturday hours are typically 9 a.m. to 1 p.m., and most branches do not open on Sunday.
  • Calling your branch directly or checking Google Maps will confirm hours before you travel.
  • Chase ATMs and online banking are available 24/7, even when branches are closed.

How to find your specific branch hours

Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation. Enter your zip code or city name. The search results show all nearby branches with their addresses, phone numbers, and hours listed below each one.

If you are already a Chase customer, you can also log into your online account and look for a branch locator tool there. Some Chase mobile apps include a branch finder that uses your phone's location to show the closest branches first.

What to do if a branch is closed

Chase ATMs work around the clock, so you can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope slots), and transfer money between accounts at any time. If you need to speak with someone, Chase offers phone banking 24/7 at the number on the back of your debit card or credit card.

For account issues that require a teller — such as opening a new account, applying for a loan, or resolving a dispute — you will need to visit during business hours or call during the day. Some branches offer extended hours on certain weekdays; the branch locator will show if yours does.

Holiday hours and temporary closures

Chase branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Hours may be reduced the day before or after a holiday. The branch locator and your branch's direct phone line will note holiday closures.

Occasionally a branch closes temporarily for renovations or staffing changes. If you cannot reach your usual branch by phone, try the branch locator to see if it shows a closure notice, or call Chase customer service to find the nearest open location.

Phone banking and online options

You do not need to visit a branch for many common tasks. Chase phone banking is available 24/7 at the number on your card. You can check balances, transfer money, pay bills, report fraud, and answer security questions over the phone.

Online banking through Chase.com or the mobile app lets you deposit checks by taking a photo, pay bills, transfer funds, and monitor accounts without leaving home. These services work at any time, including nights, weekends, and holidays.

Planning ahead for in-person visits

If you need to do something that requires a teller, call your branch ahead of time during business hours to ask how busy it typically is. Many branches are quieter mid-morning or mid-afternoon on weekdays. Avoid the lunch hour and the last hour before closing, when lines tend to be longest.

Bring your ID and any documents related to your transaction — such as a check you want to deposit, a form you need to sign, or proof of address if you are opening an account. Having these ready will speed up your visit.

Frequently Asked Questions

Are Chase ATMs open 24/7?

Yes. Chase ATMs work around the clock, every day. You can withdraw cash, deposit checks (if your ATM has that feature), and transfer money at any time, even when branches are closed.

Can I do everything online that I can do in a branch?

Most routine tasks — checking balances, transferring money, paying bills, depositing checks by photo — can be done online or through the mobile app. Account openings, loan applications, and some dispute resolutions require a visit or a phone call to a representative.

What if I need to visit a branch but do not know the hours?

Use the Chase branch locator at Chase.com, call the branch directly, or search for it on Google Maps. All three show current hours. If the branch is closed, use a Chase ATM or call phone banking at the number on your card.

Do all Chase branches have the same Saturday hours?

No. Most Chase branches are open Saturday mornings from 9 a.m. to 1 p.m., but some locations have different hours or are closed on Saturday. Check your specific branch's hours in the locator.

Is Chase customer service available on weekends?

Yes. Phone banking and customer service are available 24/7, including weekends and holidays. The number is on the back of your Chase card. Online banking and ATMs also work around the clock.