Chase Bank branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.
Chase does not set a single closing time across all branches. Some locations stay open until 5 p.m., others until 6 p.m., and a small number of high-traffic branches may stay open later. Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sunday. Holiday schedules differ — branches close on major federal holidays like Thanksgiving, Christmas, and New Year's Day.
The only reliable way to know your specific branch's hours is to look them up directly. You can find hours on Chase's website by entering your zip code, calling the branch directly, or using Google Maps, which usually displays accurate current hours. Hours also change seasonally and occasionally shift without notice, so checking before you visit saves a trip.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are typically 9 a.m. to 1 or 2 p.m., and most branches do not open on Sunday.
- You can find your branch's exact hours on Chase.com, by calling the branch, or through Google Maps.
- Chase branches close on major federal holidays, and some locations may have reduced hours during holidays.
- Phone banking and ATMs operate 24/7, so you can handle many transactions outside branch hours.
How to find your specific branch's hours
Chase's website has a branch locator tool at Chase.com. Enter your zip code or city, and the results show each nearby branch with its full hours of operation. The hours displayed are current, though they can change, so this is the fastest way to confirm before you go.
You can also call your branch directly. The phone number appears in the branch locator results, and staff can tell you holiday hours or any temporary closures. If you do not know which branch you use, check your debit card or recent statement — it usually lists your home branch.
Google Maps is another option. Search "Chase Bank near me," and the map results show hours, phone numbers, and whether the branch is currently open. Google updates these hours frequently based on reports from customers and the business itself, so the information is usually accurate.
When you cannot visit a branch in person
Chase phone banking is available 24 hours a day, seven days a week. You can call the number on the back of your debit card to check balances, transfer money, report fraud, or ask questions about your account. You will need your PIN or online login credentials to verify your identity.
Chase ATMs also work around the clock. You can withdraw cash, deposit checks, transfer funds, and check your balance at any Chase ATM, even when the branch is closed. If you use an ATM outside the Chase network, you may pay a fee — Chase charges a fee for out-of-network ATM use, and the other bank may charge one as well.
Online banking through Chase.com or the Chase mobile app lets you pay bills, transfer money, deposit checks by photo, and manage your account any time. You do not need to visit a branch or call for most routine transactions.
Holiday closures and reduced hours
Chase branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. On these days, all branch services are unavailable, though ATMs and phone banking remain open.
The week before and after major holidays sometimes brings reduced hours at certain branches, particularly in retail areas. If you need to handle something in person around a holiday, call your branch ahead of time to confirm it will be open and to ask about wait times.
Why branch hours matter for your banking
If you need to deposit a large check, open a new account, or discuss a loan, you have to visit a branch during business hours — these tasks cannot be done by phone or online. Knowing your branch's hours helps you plan ahead and avoid wasted trips.
For routine transactions like withdrawals, transfers, and bill payments, you have options outside branch hours. Most people find that phone banking or the mobile app handles what they need without ever stepping into a branch. Understanding what you can do online or by phone means you are not limited by branch hours for everyday banking.
Frequently Asked Questions
Are Chase ATMs open 24/7?
Yes, Chase ATMs operate around the clock, every day of the year. You can withdraw cash, deposit checks, and transfer money at any time, even on holidays and when branches are closed. If you use an ATM outside the Chase network, you may pay a fee.
Can I do everything online that I can do at a branch?
Most routine transactions — transfers, bill payments, balance checks, and check deposits — can be done online or through the Chase app. You must visit a branch in person to open new accounts, apply for loans, discuss complex account issues, or handle certain service requests.
What if I need to reach Chase on a holiday?
Phone banking is available 24/7, including holidays. Call the number on the back of your debit card to reach a representative. Branches themselves are closed on major federal holidays, but you can still access your account by phone or ATM.
Do all Chase branches have the same hours?
No. Hours vary by location based on customer traffic and local demand. Some branches open earlier or stay open later than others. Always check your specific branch's hours before visiting, as they can differ from nearby locations.
Can I deposit checks outside of branch hours?
Yes. You can deposit checks 24/7 using the Chase mobile app's mobile check deposit feature or at any Chase ATM that accepts deposits. Both options process the deposit and credit your account, though the funds may take one to two business days to clear.