Chase branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not publish a single set of hours for all branches. Each location sets its own schedule based on customer traffic and staffing. Most branches are open Monday through Friday from 9 a.m. to 5 p.m. or 6 p.m., but some in busy areas stay open later, and some in smaller towns close earlier. Saturday hours typically run 9 a.m. to 1 p.m. or 2 p.m. Most branches are closed on Sundays and federal holidays.

The only reliable way to know your branch's exact hours is to look them up directly. Chase ATMs, by contrast, operate 24/7 — you can withdraw cash, deposit checks, and transfer money at any time, though some transactions may not post until the next business day.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Chase ATMs are available 24 hours a day, seven days a week, for withdrawals, deposits, and transfers.
  • You can find your specific branch's hours on Chase.com, through the mobile app, or by calling the branch directly.
  • Saturday hours are typically shorter than weekday hours, and most branches are closed on Sundays and federal holidays.
  • During holidays like Thanksgiving and Christmas, some branches may close early or stay closed for the full day.

How to find your branch's hours online

The fastest way to check hours is to visit Chase.com and use the branch locator tool. Enter your address or zip code, and the tool will show you the nearest branches with their exact hours, phone numbers, and services offered. The same tool is built into the Chase mobile app — tap the menu, select "Locations," and search by address or current location.

If you prefer to call, dial the main Chase customer service line at 1-800-935-9935 and ask for your branch's hours, or call the branch directly. The branch's phone number appears in the locator results.

ATM access and after-hours banking

Chase ATMs work around the clock, so you can handle basic transactions even when branches are closed. You can withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance. Deposits made after business hours typically post the next business day, not immediately.

If you need to speak with someone after branch hours, you can call Chase customer service at 1-800-935-9935. Representatives are available 24/7 for account questions, fraud reports, and card issues. For complex matters that require a banker's help — like opening a new account or discussing a loan — you will need to visit during branch hours or schedule an appointment.

Saturday and Sunday hours

Most Chase branches are open on Saturday, usually from 9 a.m. to 1 p.m. or 2 p.m., though some locations in major cities stay open later. Very few Chase branches are open on Sunday; if you need banking services on Sunday, use an ATM or call customer service.

Holiday schedules vary. On federal holidays like New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas, most branches are closed. Some branches in high-traffic areas may stay open on certain holidays — check the locator tool or call ahead if you are unsure.

What you can and cannot do outside branch hours

Outside of branch hours, you can use ATMs for cash withdrawals, check deposits, cash deposits (at some locations), transfers between your own accounts, and balance inquiries. You can also manage your account through Chase.com or the mobile app — pay bills, transfer money, freeze your card, and review transactions.

You cannot open a new account, apply for a loan, order a cashier's check, or speak with a banker outside of branch hours unless you schedule an appointment in advance. Some of these services may be available through phone banking or online, but complex requests usually require an in-person visit.

Scheduling an appointment at your branch

If you need to meet with a banker but cannot visit during regular hours, you can schedule an appointment through Chase.com, the mobile app, or by calling your branch. Appointments are often available outside normal hours, especially for services like opening accounts, discussing mortgages, or reviewing investment options.

To schedule, go to Chase.com, select "Locations," find your branch, and click "Schedule an appointment." You will choose the service you need and the date and time that work for you. Chase will confirm the appointment by phone or email.

Frequently Asked Questions

Are Chase branches open on weekends?

Most Chase branches are open on Saturday from 9 a.m. to 1 or 2 p.m. Very few are open on Sunday. Use an ATM or call customer service if you need banking on Sunday.

Can I deposit a check at a Chase ATM after the branch closes?

Yes. You can deposit checks at Chase ATMs 24/7. The deposit will post to your account the next business day, not immediately. Cash deposits are available at some ATMs but not all.

What time do Chase branches close on Friday?

Most Chase branches close at 5 or 6 p.m. on Friday, the same as other weekdays. Check your specific branch's hours using the locator tool on Chase.com or by calling the branch.

Is Chase customer service available at night?

Yes. Chase customer service is available 24/7 at 1-800-935-9935 for account questions, fraud reports, and card issues. For services that require a banker, you will need to visit during branch hours or schedule an appointment.

Do Chase branches close on federal holidays?

Most do. Chase branches are typically closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches in major cities may stay open on certain holidays — check the locator tool or call ahead.