The fastest way to find a Chase location

Chase has a branch locator tool on its website at chase.com/locations that shows you branches and ATMs within a distance you set. You enter your address or zip code, choose how many miles you want to search, and the map displays every Chase branch and standalone ATM in that radius. Each location shows hours, services available at that branch, and a phone number to call ahead.

If you do not have internet access, you can call Chase customer service at the number on the back of your debit or credit card, and a representative can tell you the nearest branch or ATM to your address. This is useful if you need to know whether a specific location has a service desk or only an ATM.

Google Maps and Apple Maps also show Chase locations when you search "Chase Bank near me" or "Chase ATM near me." These apps use your phone's location to sort results by distance, and you can see real-time hours and whether the branch is currently open.

Key Takeaways

  • Chase's branch locator at chase.com/locations is the most complete source and lets you filter by distance and services offered.
  • You can call the customer service number on your Chase card to ask about the nearest branch or ATM without using a computer.
  • Google Maps and Apple Maps show Chase locations sorted by distance from your current location.
  • Not all Chase locations offer the same services — some are ATM-only, while others have full service desks for account changes or loans.
  • Chase ATMs are free to use if you have a Chase account, but other banks' ATMs may charge a fee unless you have a premium account.

What services are available at different Chase locations

Chase branches fall into two categories: full-service branches with tellers and loan officers, and express branches with limited services. The branch locator tool tells you which services each location offers before you go. A full-service branch can handle deposits, withdrawals, account changes, credit card applications, and mortgage or personal loan consultations. An express branch typically has only an ATM and a phone to reach a representative, or a small counter for basic transactions.

Standalone Chase ATMs are in grocery stores, gas stations, and other retail locations. These dispense cash and accept deposits, but you cannot speak to a person or handle account issues. If you need to speak with someone about your account, you must visit a branch or call customer service.

Some Chase locations are inside Walmart stores. These are usually express locations with limited hours and services. Check the locator tool to see what is available at the Walmart near you before you go.

Why the nearest Chase location might not be the one you need

Distance is not the only reason to choose a branch. If you need to deposit a check, open an account, or discuss a loan, you need a full-service branch, not an ATM-only location. The branch locator shows you which branches have service desks, so you can skip the ones that do not.

Hours matter too. Some branches close early on weekends or do not open on Sundays. If you work standard hours and can only visit on Saturday afternoon, check the hours before you make the trip. The locator tool and Google Maps both show current hours.

If you do not have a Chase account yet and want to open one, not every branch handles new accounts. Call ahead or check the locator tool to confirm the branch offers account opening services.

Using Chase ATMs outside your home area

If you travel or move temporarily, you can still use Chase ATMs without fees as long as you have a Chase checking or savings account. Chase has ATMs in all 50 states, and the branch locator works the same way — enter the address where you will be and search for nearby ATMs.

Using an ATM from another bank will usually cost you a fee, typically $2 to $3 per transaction. Some Chase accounts include fee reimbursement for out-of-network ATM charges, but this varies by account type. Check your account details or call customer service to see whether your account includes this benefit.

What to bring when you visit a Chase branch

For most transactions, bring a photo ID and your Chase debit or credit card. If you are opening a new account, bring a government-issued ID, proof of address (a utility bill or lease dated within the last 60 days), and your Social Security number. If you are applying for a loan, bring recent pay stubs, tax returns, and information about any debts you carry.

If you are depositing a check, bring the check and your ID. If you are making a large cash deposit over $10,000, the bank is required by federal law to file a report, so be prepared for additional questions about the source of the money.

Frequently Asked Questions

Can I do everything online instead of visiting a branch?

Most routine transactions — transfers, bill pay, checking your balance, and depositing checks by phone camera — can be done through the Chase mobile app or website. You only need to visit a branch to open a new account in person, apply for certain loans, or handle issues that require a signature or verification.

Do I have to use a Chase ATM, or can I use any bank's ATM?

You can use any ATM, but you will usually pay a fee unless it belongs to Chase or a bank in Chase's network. Some Chase accounts include out-of-network ATM fee reimbursement, so check your account type or call customer service to see if yours does.

What if there is no Chase branch near me?

You can open and manage a Chase account entirely online or by phone without visiting a branch. You can deposit checks using the mobile app's mobile check deposit feature. For cash deposits, you can use any Chase ATM, or you can transfer money from another bank account you own.

Are Chase branches inside Walmart the same as regular branches?

Walmart Chase locations are usually express branches with limited services and shorter hours than standalone branches. Use the branch locator to see which services are available at the Walmart location near you before you visit.

Can I call ahead to make sure a service is available?

Yes. Every Chase branch location has a phone number listed in the branch locator tool. Calling ahead is a good idea if you need a specific service or want to confirm hours, especially on holidays or weekends.