Chase branches are open Monday through Friday, with Saturday hours at most locations and no Sunday service

Most Chase Bank branches operate from 9 a.m. to 5 p.m. on weekdays, though some locations stay open until 6 p.m. Saturday hours typically run from 9 a.m. to 1 p.m., and branches are closed on Sundays. The fastest way to confirm whether your specific branch is open today is to visit Chase.com, enter your zip code, and check the hours listed for that location — branch hours vary by location and can change seasonally.

Chase also closes all branches on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. If today is a federal holiday, your branch will be closed even if it would normally be open. You can still access your account through Chase's mobile app or website 24/7, and ATMs are available around the clock.

Key Takeaways

  • Standard Chase branch hours are 9 a.m. to 5 p.m. Monday through Friday, with most locations open Saturday mornings until 1 p.m.
  • The most reliable way to check if your branch is open today is to search your location on Chase.com or call the branch directly.
  • All Chase branches close on federal holidays regardless of the day of the week.
  • You can deposit checks, pay bills, and check your balance through the Chase app or website at any time, even when branches are closed.

How to find your branch's specific hours

Chase does not publish a single master schedule because hours differ by location. A branch in a downtown area may stay open later than one in a suburban mall, and some locations have reduced Saturday hours or no Saturday service at all.

Go to Chase.com, select "Locations" or "Find a Branch," enter your zip code or address, and the results will show the exact hours for each nearby branch. You can also call the branch directly — the phone number appears in the search results. If you are already a customer, you can check hours through the Chase mobile app by tapping the "Locations" tab.

What you can do when branches are closed

Chase's digital services run 24/7, so you are not blocked from basic banking tasks outside branch hours. You can transfer money between your own accounts, send money to other people through Chase QuickPay, pay bills, deposit checks using mobile check deposit, and view your balance and transaction history anytime through the app or website.

If you need cash, any Chase ATM is available around the clock. If you need to speak with someone, Chase offers phone support during extended hours — customer service is available seven days a week, though wait times are typically longer on weekends and evenings. For urgent issues outside business hours, the app can direct you to the nearest 24-hour ATM or help you schedule a callback.

Federal holidays when Chase branches close

Chase observes all federal holidays and closes every branch on those days. The full list includes New Year's Day (January 1), Martin Luther King Jr. Day (third Monday in January), Presidents' Day (third Monday in February), Memorial Day (last Monday in May), Juneteenth (June 19), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day (second Monday in October), Veterans Day (November 11), Thanksgiving Day (fourth Thursday in November), and Christmas Day (December 25).

If a federal holiday falls on a Saturday, most branches close on Friday instead. If it falls on a Sunday, most branches close on Monday. Check Chase.com or call your branch if you are unsure whether a specific date will affect your access.

Weekend and evening banking options

If you need to handle banking outside standard branch hours, Chase offers several alternatives. The mobile app lets you deposit checks by photographing the front and back, transfer funds instantly, and pay bills without visiting a branch. Chase also operates some branches with extended hours in high-traffic areas — search your location on Chase.com to see if yours is one of them.

For in-person service on weekends, some Chase branches inside grocery stores or shopping centers may have different hours than standalone locations. Call ahead to confirm, because these hours are not always listed accurately online. If you need to speak with a representative outside branch hours, phone support is available, though you may wait longer during peak times.

What to bring if you visit in person

If you are planning a branch visit, bring a government-issued photo ID and your debit card or account number. For transactions like opening a new account, applying for a credit card, or discussing a mortgage, you may need additional documents — call ahead to ask what to bring so you do not waste a trip.

If you are depositing a check, bring the check and your ID. If you are withdrawing cash, bring your ID and debit card. For more complex transactions, Chase recommends scheduling an appointment through the app or website so you do not have to wait, especially during busy times like lunch hours or Friday afternoons.

Frequently Asked Questions

Can I deposit a check at a Chase ATM outside of branch hours?

Yes. Chase ATMs accept check deposits 24/7. Insert your debit card, select "Deposit," and follow the prompts to photograph and deposit the check. The funds typically appear in your account within one business day, though it may take longer if you deposit after 9 p.m. or on a weekend.

What if I need to speak to someone and the branch is closed?

Call Chase customer service at the number on the back of your debit card. Phone support is available seven days a week, though hours vary by service type. You can also use the app to schedule a callback during business hours, and a representative will call you at the time you choose.

Are Chase branches open on Christmas Eve or New Year's Eve?

Chase branches are open on Christmas Eve and New Year's Eve if those days fall on a weekday or Saturday during normal hours. They close only on the actual holiday (December 25 and January 1). Check your branch's hours on Chase.com to confirm, since some locations may have reduced hours on these days.

Can I get a cashier's check outside of branch hours?

No. Cashier's checks must be obtained in person at a branch during business hours. If you need one urgently, call your branch to confirm they have them in stock, then visit during their next open hours. Some branches can issue them within minutes if you have an account with them.

What happens if I try to use a Chase ATM on a holiday?

Chase ATMs work normally on all holidays, including federal holidays when branches are closed. You can withdraw cash, deposit checks, transfer money, and check your balance 24/7. The only limitation is that you cannot speak with a representative or conduct transactions that require a teller.