Chase Bank branches are typically closed on Black Friday

Most Chase Bank branches close on Black Friday and do not open for in-person banking. Black Friday falls on the day after Thanksgiving, which is a national holiday, and Chase observes the Friday after Thanksgiving as a holiday as well. This means you cannot visit a branch, speak to a teller, or use the drive-through on that day.

However, Chase's digital services remain available around the clock. You can use the Chase mobile app, online banking, ATMs, and phone banking to check balances, transfer money, pay bills, and deposit checks remotely. If you need to handle something that requires a branch visit, you will need to wait until Saturday or the following Monday.

Key Takeaways

  • Chase Bank branches close on Black Friday, the day after Thanksgiving, and do not offer in-person services that day.
  • ATMs, mobile banking, online banking, and phone banking work normally on Black Friday, so you can still access your money and move it around.
  • If you need to deposit a check or speak to someone in person, the branch will reopen on Saturday morning or Monday morning depending on your location.
  • Some Chase branches have reduced Saturday hours, so confirm your branch's schedule before making a trip the day after Black Friday.

What services stay open on Black Friday

Chase ATMs operate 24/7 and are not affected by holiday closures. You can withdraw cash, deposit checks using the mobile app and a compatible ATM, and check your balance at any Chase ATM on Black Friday.

Online banking through Chase.com and the Chase mobile app runs continuously. You can transfer funds between your own accounts, send money to other people through Chase QuickPay, pay bills, set up automatic payments, and view your transaction history. Phone banking through the automated system or a representative (if available) also continues, though wait times may be longer on holidays.

Mobile check deposit, available through the Chase app, lets you photograph the front and back of a check and deposit it without visiting a branch. This feature works on Black Friday just as it does any other day.

Saturday and Monday hours after Black Friday

Chase branches reopen on Saturday morning, though hours vary by location. Many branches open at 9 a.m. on Saturday, but some open later or close earlier than their weekday schedule. A few branches do not open on Saturday at all.

To find your branch's exact Saturday hours, use the Chase branch locator on Chase.com or call your local branch directly. Enter your zip code or address, and the locator will show holiday hours for that specific location. If your branch is closed Saturday, it will be open Monday morning during regular business hours.

Planning ahead for Black Friday banking needs

If you know you will need to deposit a physical check, transfer a large sum, or handle something that requires a teller, plan to do it on Thursday before Thanksgiving or wait until Saturday morning. Mobile check deposit works for most checks, but some situations—like depositing a check made out to a business or a very large amount—may require a branch visit.

If you need to wire money or set up a new account, those services also typically require a branch visit or a phone call to a representative. Call ahead on Thursday to confirm what you need can be handled over the phone, or schedule an appointment for Saturday if your branch offers online scheduling.

Holiday closures beyond Black Friday

Chase observes the following federal holidays with branch closures: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. The day after Thanksgiving (Black Friday) is also treated as a holiday closure, even though it is not a federal holiday.

On these days, branches close but digital banking continues. ATMs, the mobile app, online banking, and automated phone systems remain available. If you are unsure whether a specific date is a Chase holiday, check the holiday schedule on Chase.com or call your branch.

Frequently Asked Questions

Can I use my Chase debit card on Black Friday if the branch is closed?

Yes. Your debit card works at any ATM and any merchant on Black Friday, regardless of whether Chase branches are open. Branch closures do not affect card transactions or ATM access.

Will I be able to reach a Chase representative by phone on Black Friday?

Chase phone banking operates on Black Friday, but wait times are typically longer than usual. Automated services work immediately, but speaking to a live representative may take 30 minutes or more. If your question is not urgent, calling on Saturday or Monday will be faster.

What if I need to deposit cash on Black Friday?

Cash deposits require a branch visit or a Chase ATM that accepts deposits. Not all Chase ATMs have deposit capability. Use the branch locator to find an ATM near you that accepts cash deposits, or wait until the branch reopens. If you have a Chase business account, some business banking centers may have different holiday hours.

Can I open a new account on Black Friday?

You cannot open an account in person on Black Friday, but you may be able to open certain accounts online through Chase.com or the mobile app. Some account types require a phone call to a representative. Call Chase customer service to ask whether the account type you want can be opened remotely.