Chase Bank is closed on Juneteenth

Yes, Chase Bank branches are closed on Juneteenth (June 19th). Juneteenth became a federal holiday in 2021, and Chase observes all federal holidays by closing its physical branch locations. This means you cannot visit a branch in person, use the drive-through, or speak to a teller on that day.

However, you can still use Chase's digital services — your mobile app, online banking, and ATMs remain available 24/7. You can also deposit checks through mobile deposit, transfer money between accounts, pay bills, and check your balance without visiting a branch.

Key Takeaways

  • Chase branches close on Juneteenth because it is a federal holiday, but ATMs and online banking stay open.
  • You can deposit checks, transfer money, and pay bills through the Chase mobile app or website on Juneteenth.
  • If you need to speak to a representative, Chase customer service is available by phone on Juneteenth, though wait times may be longer.
  • Transactions you make online or through ATMs on Juneteenth may not process until the next business day.

What you can and cannot do on Juneteenth

On Juneteenth, you cannot walk into a Chase branch, use the drive-through window, or speak to a teller in person. All physical locations are staffed and closed. If you need cash, you can use any Chase ATM or an ATM in the Allpoint network (which Chase participates in) to withdraw money.

You can use Chase's website and mobile app to handle most banking tasks. Mobile deposit lets you photograph checks and deposit them without visiting a branch. You can transfer money between your own accounts, send money to other people through Chase QuickPay, pay bills, and review your account history and balances.

If you need to speak to someone, Chase customer service remains available by phone on federal holidays. Call the number on the back of your debit card or check your account statement for the customer service line. Wait times are often longer on holidays, so be prepared for that.

When transactions posted on Juneteenth will actually process

Transactions you make through the Chase app or website on Juneteenth will be recorded in your account immediately, but they may not actually process or clear until the next business day. This is true for most banks on federal holidays — the banking system itself does not process transfers between banks on holidays.

If you deposit a check through mobile deposit on Juneteenth, it will show as pending in your account right away, but the funds typically will not be available until the next business day or later, depending on the check amount and your account history. Transfers to other banks may take an extra day as well.

Transactions within Chase (moving money between your own Chase accounts) usually process immediately even on holidays, but transfers to external banks will wait until the next business day when the banking system reopens.

Planning ahead if you need cash or services on Juneteenth

If Juneteenth falls on a weekday and you know you will need cash or in-person banking services, plan ahead. Withdraw cash from an ATM the day before, or use a Chase ATM on Juneteenth itself. ATMs work on holidays and do not require a branch to be open.

If you need to deposit a large check or handle something that requires a teller, do it before Juneteenth or wait until the next business day. Mobile deposit works for most checks, but if your check is over a certain amount or has unusual markings, you may need to visit a branch in person.

If Juneteenth falls on a Saturday or Sunday, Chase branches are already closed on weekends, so the holiday closure does not change your options. The branch will reopen on Monday as usual.

How Juneteenth affects bill payments and automatic transfers

If you have set up automatic bill payments or recurring transfers through Chase, they will still process on Juneteenth, but the payment may not reach the recipient until the next business day. Your Chase account will show the transaction as sent, but the receiving bank or company will not receive it until banking systems reopen.

If a bill payment is due on Juneteenth and you are cutting it close, make the payment the day before to avoid any risk of it being late. Most companies and banks do not penalize you for payments that arrive one day late due to a federal holiday, but it is safer not to rely on that.

Automatic transfers between your own Chase accounts will process normally on Juneteenth, since those happen within Chase's system and do not depend on the wider banking network.

What to do if you have an urgent banking need on Juneteenth

If you have a genuine emergency on Juneteenth — a fraudulent charge, a lost card, or an account issue — call Chase customer service at the number on your card. Representatives are available on federal holidays, though response times are slower. They can help you freeze a card, dispute a transaction, or address account problems.

For non-urgent issues, wait until the next business day when branches reopen and you can visit in person if needed. Most banking problems can wait 24 hours, and you will get faster service when the branch is fully staffed.

If you need to report a lost or stolen card, do it immediately by phone, even on a holiday. Chase can deactivate the card right away to prevent fraud, and a replacement card will be mailed to you.

Frequently Asked Questions

Can I use my Chase debit card on Juneteenth?

Yes, you can use your Chase debit card to make purchases at stores and restaurants on Juneteenth. You can also use it at any ATM to withdraw cash. The only thing you cannot do is visit a Chase branch in person.

Will my direct deposit hit my account on Juneteenth?

Direct deposits typically do not process on federal holidays. If your employer normally deposits on Juneteenth, the deposit will likely arrive on the next business day instead. Check with your employer's payroll department if you are unsure about the timing.

Can I still pay my Chase credit card bill on Juneteenth?

Yes, you can pay your Chase credit card bill through the app or website on Juneteenth. The payment will show as sent immediately, but it may not post to your account until the next business day. To be safe, pay a day or two early if the due date is Juneteenth.

Are Chase ATMs open on Juneteenth?

Yes, all Chase ATMs are open 24/7, including on Juneteenth. You can withdraw cash, deposit checks through an ATM, and check your balance anytime on the holiday.

What if I need a cashier's check on Juneteenth?

You cannot get a cashier's check on Juneteenth because branches are closed and cashier's checks require a teller. Plan ahead and get one the day before if you know you will need it. Some banks offer cashier's checks through their app or website, so check if Chase offers this option.